Customer Reviews for Cooks Corner Self Storage Inc
(U-Haul Neighborhood Dealer)

52 reviews

70 Old Bath Rd   Brunswick, ME 04011

(207) 725-2235

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(207) 725-2235

70 Old Bath Rd
Brunswick, ME 04011

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The pickup location was fine, and the staff helpful. However this was not my requested pickup spot, and they could not arrange for a the size truck on the day near my location. This was a hour away, and I had traveled an hour away to pick up a truck the night before that turned out to be unavailable. The scheduling is horrendous and I should be compensated for the extra expense in gas and tolls as a result of not providing what I reserved.

Scott M 
Rating:
4.0

Customer did not leave a comment.

RUTH E 
Rating:
3.0

Customer did not leave a comment.

Ryan D 
Rating:
5.0

Customer did not leave a comment.

BRUCE P 
Rating:
1.0

No one present. no answer at number. Waited for over 2 Hours which messed up my schedule of pickups.

Mélanie T 
Rating:
3.0

Employee was nice and helpful.

jarred k 
Rating:
5.0

Rental was very easy at both ends of the journey. Staff at this location was top notch.

Sue V 
Rating:
4.0

Picked up truck with 3/4of a tank of gas. Returned it above that. Was charged for 2 gal. I guess to fill it. Great way to make extra money

Victor K 
Rating:
5.0

Customer did not leave a comment.

Dallas A 
Rating:
4.0

Customer did not leave a comment.

Helen A 
Rating:
3.0

Customer did not leave a comment.

Jeffrey P 
Rating:
5.0

All good.

Marjorie U 
Rating:
4.0

Customer did not leave a comment.

RICHARD M 
Rating:
4.0

Customer did not leave a comment.

Gary G 
Rating:
5.0

I wasn’t able to use the web based check in. The app was unable to find my location. This was after I changed my settings to allow the app access. It was very frustrating.

Kenneth T 
Rating:
5.0

Customer did not leave a comment.

scott s 
Rating:
2.0

Customer did not leave a comment.

Allison G 
Rating:
5.0

Customer did not leave a comment.

Richard R 
Rating:
5.0

Customer did not leave a comment.

Marc P 
Rating:
5.0

Everything was great! Thank you Michael for making the rental experience stress free!

Jacquie D 
Rating:
3.0

Customer did not leave a comment.

Genevieve L 
Rating:
1.0

The app was a total inconvenience, and a pain. Whatever happened to people? The person who answered the phone (Mike) was rude and clueless, and the location had a bum sleeping on the couch when I arrived. If you're gonna charge that much, than I'd like the human experience. Never again will I use this service, nor your location. 0 out of 10 .

Dave P 
Rating:
5.0

Lots of ways things can go wrong, but verything went very smoothly. Thanks!

Charles D 
Rating:
5.0

All personnel was very helpful with drop off location and pick up location , u haul company itself is horrible!

Emily M 
Rating:
5.0

Services are superb. No need for improvement

Sherri D 
Rating:
5.0

Mike was very easy going and efficient. No problems at all. Thanks!

Rhiannon W 
Rating:
5.0

I highly recommend you haul at Cook's corner and also their storage units where I utilized one. Staff (Mike) was friendly and over the top helpful to me. Thank you! Cheryl H

cheryl h 
Rating:
5.0

Customer did not leave a comment.

Parker K 
Rating:
5.0

I thought the pick up and drop off through the app worked very well. The process was easy and seamless. I think it would be helpful to have the photos that I took somehow sent to my cell phone or on my account. I took photo of dashboard at pick up that showed the gas gauge, but didn't take one myself for my records...then I wasn't sure how much gas was in it before, so had to go by memory. if I could have seen the photos from when I picked up, it would have helped. Other than that, thank you as you helped us move a lot of things for a reasonable price.

MARK A 
Rating:
5.0

I was promised to have my truck and trailer on the same location. Had to drive another hour to get my truck in South Portland. I was very unhappy about that!!!

Elsbeth B 
Rating:
3.0

Have the utility cart as requested on my order. The breaks need to be oiled or someone should replace the break pads.

Mara D 
Rating:
5.0

Customer did not leave a comment.

Jonathan S 
Rating:
5.0

Customer did not leave a comment.

John R 
Rating:
5.0

Customer did not leave a comment.

CHARLES H 
Rating:
5.0

Customer did not leave a comment.

Teri L 
Rating:
1.0

The process to check in virtually took 28 minutes of my 4 hour allotted time. The parking lot was too small, no parking spots so I had to hover in the handicap spot, and the check in process was frustrating and time consuming.

Gable S 
Rating:
4.0

I like the one on Cressy Rd. There's more rental stuff there. This one was more storage.

Donna B 
Rating:
5.0

It was a very easy process! The guy who helped check me out was great!! Thank you

Kristine B 
Rating:
2.0

Customer did not leave a comment.

Sandra C 
Rating:
5.0

Customer did not leave a comment.

David M 
Rating:
2.0

This is a transition arrangement for UHaul in Brunswick.

Bradley B 
Rating:
5.0

Customer did not leave a comment.

melody t 
Rating:
5.0

Customer did not leave a comment.

greg b 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

Customer did not leave a comment.

Daniel M 
Rating:
3.0

See above

John M 
Rating:
5.0

Customer did not leave a comment.

michael b 
Rating:
5.0

Customer did not leave a comment.

Gary G 
Rating:
5.0

Customer did not leave a comment.

Laurie L 
Rating:
5.0

Everything was great

doris r 
Rating:
5.0

Customer did not leave a comment.

karen j 
Rating:
2.0

No one there

Joseph Y 
No reviews have been submitted for this location.

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