Customer Reviews for Coolidge Mini Storage
(U-Haul Neighborhood Dealer)

394 reviews

1035 S Arizona Blvd   Coolidge, AZ 85128

(520) 316-9369

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 316-9369

1035 S Arizona Blvd
Coolidge, AZ 85128

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Gina P 
Rating:
4.0

Customer did not leave a comment.

Denise B 
Rating:
4.0

Great location in Coolidge. The small unit was perfect for my storage needs. The manager was great. They even include a lock for your use.

Kathe Q  |  Overall Experience 
Rating:
3.0

Clean the office. Service person friendly and helpful.

George F 
Rating:
5.0

Customer did not leave a comment.

Chris W 
Rating:
4.0

Customer did not leave a comment.

RICK P 
Rating:
5.0

Customer did not leave a comment.

Gerald G 
Rating:
5.0

Customer did not leave a comment.

Gerald B 
Rating:
5.0

Excellent service

Gerald B 
Rating:
3.0

Customer did not leave a comment.

robert L 
Rating:
5.0

Customer did not leave a comment.

Theodore C 
Rating:
3.0

The only complaint we had was being charged more for the safe tow than what was quoted when making the reservation. It was only $3.00 more however don't understand why it would be higher than what we reserved. The guy at U-Haul said nothing he could do about it even when showing him our reservation quote. Otherwise everything went smoothly.

Jerry H 
Rating:
5.0

Customer did not leave a comment.

Frank N 
Rating:
5.0

The man that helped us was awesome. He was kind and helpful. Our return was equally easy.

Melinda M 
Rating:
4.0

Customer did not leave a comment.

Karen A 
Rating:
3.0

Customer did not leave a comment.

Denise N 
Rating:
5.0

Customer did not leave a comment.

jody K 
Rating:
5.0

Customer did not leave a comment.

Clinton B 
Rating:
5.0

Customer did not leave a comment.

mike l 
Rating:
5.0

Customer did not leave a comment.

Monte W 
Rating:
5.0

They are by far the best in town

Dylan K 
Rating:
5.0

Customer did not leave a comment.

curtis s 
Rating:
5.0

Great people to deal with, I would definitely use them again!

Claude H 
Rating:
3.0

Customer did not leave a comment.

Rebecca F 
Rating:
5.0

A place to park your vehicle after hours.

Greg W 
Rating:
3.0

Customer did not leave a comment.

patrick g 
Rating:
1.0

Basically I took a picture before in a picture after I bring the truck back and somebody else used the truck and basically they're trying to charge me $70 knowing that the gas was not what it said on the ticket and I'm going to dispute the charges

victor g 
Rating:
5.0

Customer did not leave a comment.

Steven D 
Rating:
5.0

Customer did not leave a comment.

Steven D 
Rating:
5.0

Great service, great people!

JOSEPH S 
Rating:
5.0

They always come through for me.

Dylan K 
Rating:
5.0

The gentleman at the location was fast and efficient (he worked faster than the internet). Great experience!

Matthew H 
Rating:
4.0

Good customer service very helpful and knowledgeable

Randolph S 
Rating:
5.0

Customer did not leave a comment.

Trace R 
Rating:
5.0

Very helpful and nice people. Easy pick up and drop off

Albert L 
Rating:
3.0

I rented an appliance dolly 1st. That guy was amazing. An excellent customer service person. But when I went to rent a truck the next day due to issues with my previous arrangement, I was told there was not even 1 to rent. So I went to another rental location and she didn't have any either. She helped me call a close by town to see if they had 1. The lady on the phone said there was 1 close to me, gave me a phone number and directions. It ended up being the 1st 1 I went to and was told there was nothing to rent. Then he got mad at me because his sister ( the one who told me he had 1) didn't tell him where I was coming from. I didn't get to fill out paperwork stating any marks or issues with the truck. He just pulled it up, left it running, handed me the key and ran inside. Sorry to say, but the customer service was horrible. I will not be going back to that 1 or recommending it due to him and his attitude.

kim s 
Rating:
4.0

Customer did not leave a comment.

Joe C 
Rating:
5.0

The Attendant was very polite, the service was quick and easy with no hassle. I’m a first time customer and I truly loved the easy process!

Katherine W 
Rating:
4.0

Customer did not leave a comment.

John L 
Rating:
5.0

Customer did not leave a comment.

Jon W 
Rating:
4.0

Customer did not leave a comment.

Gerald B 
Rating:
5.0

Very easy to use, didn’t take long to get truck and be on my way, would use them again.

Frank G 
Rating:
4.0

Customer did not leave a comment.

ben m 
Rating:
5.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

Customer did not leave a comment.

victor g 
Rating:
3.0

Customer did not leave a comment.

Jeremiah A 
Rating:
3.0

Customer did not leave a comment.

Samuel C 
Rating:
4.0

Customer did not leave a comment.

Sam H 
Rating:
5.0

Customer did not leave a comment.

JILL B 
Rating:
5.0

Best customer service. Nice pleasant and honest employee to have worked with!!? 5 stars

Robin L 
Rating:
5.0

Customer did not leave a comment.

Stephanie U 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
5.0

Very friendly

Candis S 
Rating:
5.0

Fast and efficient. Easy check out and turn in. Love those 6x12 trailers. Sturdy and can haul a bunch.

Sean D 
Rating:
4.0

Customer did not leave a comment.

Robert F 
Rating:
5.0

Customer did not leave a comment.

Sam H 
Rating:
5.0

Everything was great

Salvador M 
Rating:
5.0

Customer did not leave a comment.

Patrick B 
Rating:
3.0

Customer did not leave a comment.

tina m 
Rating:
1.0

No one was there when we stopped off the trailer even though they said they were open. We arrived over an hour before the closing time and couldn’t get ahold of anyone. It took us over 90min to get the trailer off our car and still no one was there to help. Very disappointed and will never rent from here again.

Mark B 
Rating:
3.0

Customer did not leave a comment.

Robert D 
Rating:
1.0

Send a secret shopper and let them be the judge

DAVID A 
Rating:
5.0

Customer did not leave a comment.

John Q 
Rating:
5.0

Customer did not leave a comment.

John W 
Rating:
5.0

Customer did not leave a comment.

Judith M 
Rating:
2.0

Facility not well maintained and out of date.

Alex B 
Rating:
5.0

Customer did not leave a comment.

Samuel D 
Rating:
5.0

Friendly staff, had to change pick up date & he was very helpful.

Mark H 
Rating:
5.0

Customer did not leave a comment.

Justin C 
Rating:
5.0

Customer did not leave a comment.

Theresa P 
Rating:
4.0

Check brake fluid on auto transport had to repair myself in the bottom of a canyon with no phone service

Ernest S 
Rating:
4.0

They took my order at the last minute just before a holiday but the return policy was a bit cloudy

Richard P 
Rating:
5.0

Customer did not leave a comment.

Michael B 
Rating:
5.0

Nothing

William E 
Rating:
5.0

Customer did not leave a comment.

Regan L 
Rating:
5.0

Customer did not leave a comment.

George F 
Rating:
5.0

Customer did not leave a comment.

WILLIAM B 
Rating:
5.0

Surprisingly easy and convenient. Easy to pick up and easy to drop off. Jonathan very friendly and helpful. Would recommend and may use again sometime.

JOSHUA R 
Rating:
5.0

I would like to recommend everyone to deal with the mostly reliable Company in this country.

Ronel J 
Rating:
5.0

Customer did not leave a comment.

EDWIN M 
Rating:
4.0

Vehicle was ready when I arrived, staff was ready to proceed with rental agreement. Nothing at the rental site needs improvement.

carol t 
Rating:
1.0

I made the reservation at Sunlakes U-Haul for a 20 ftr truck and an auto trailer more than a month before D Day. Two days before D Day , Sunlakes U-Haul said they didn't have the truck. So they told me to pick it up from Coolidge 50 miles away. I was forced to accept due to time constraints. On D Day I saw many 20 ftr trucks at Sunlakes U-Haul. I believe your company would not have dared do this to a white person. SHAME ON YOU!

noel l 
Rating:
5.0

Customer did not leave a comment.

SYLVIA M 
Rating:
5.0

Great customer service and support. Definitely recommend Coolidge Mini Storage U-Haul.

JEAN C 
Rating:
1.0

Customer did not leave a comment.

Teri G 
Rating:
5.0

Customer did not leave a comment.

ERNESTO F 
Rating:
4.0

Customer did not leave a comment.

Peter R 
Rating:
3.0

The mobile pick up was Inconvenient and a hassle and took too much extra time

Garrett H 
Rating:
5.0

Customer did not leave a comment.

MARK R 
Rating:
5.0

Customer did not leave a comment.

Devin C 
Rating:
3.0

Customer did not leave a comment.

LEIGH S 
Rating:
2.0

Reservations was not guaranteed... I first reserved a truck, then received a call that my reservation was being moved to a new facility. The new facility call me the morning of and said no trucks were available. I then had to refind/schedule a new truck. Who do talk to about receiving the $50 guarantee you offer?? 520-431-4495, - Jose

Jose M 
Rating:
5.0

Customer did not leave a comment.

Linda B 
Rating:
5.0

Very friendly and concerned I understood everything that was being done so I didn't leave wondering if all matters were addressed. OUTSTANDING customer service.

Richard W 
Rating:
5.0

AAAAAA

Theresa P 
Rating:
5.0

Nothing. I had a great experience with my rental and the company renting it

Robert F 
Rating:
5.0

Never send people wanting to do business in Coolidge to the convenience store T & L , which is the location my spouse had been booked and prepaid. The people working there said they could not assist us that the person who could help us was not there. They were also denying serve to a woman returning a trailer. The rental at the storage unit was EXCELLENT. Mr Ortega was above and beyond helpful, courteous and provided outstanding customer service.

Mary R 
Rating:
5.0

Customer did not leave a comment.

Tom G 
Rating:
5.0

Customer did not leave a comment.

Edward Z 
Rating:
5.0

Nothing. I had excellent service.

Robert F 
Rating:
5.0

fast

Richard D 
Rating:
1.0

I did not move in I was trying to find some details of how to get my stuff into the storage locker after 5 o'clock and I tried calling and it was before 5 and nobody answered tried calling several tim

Rebecca B  |  Reservation 
Rating:
1.0

I reserved a storage space online last Thursday, I loaded my truck to claim my reservation and unload. When I arrived the gate was open, but no answer at the locked office. what ridiculous experience.

Phillip A  |  Reservation 
Rating:
4.0

It was good. Was able to get in and out of there quick and easy.

Justin L  |  Reservation 
Rating:
5.0

Not because of what you set up when I got there there was no reservation. The man who runs the storage took care of everything, if it hadn’t been for the owner there I would had to find another plac.

LEEANN A  |  Reservation 
Rating:
3.0

We were told by the gentleman working that the hours for the gates to be open were changed to 7am-5pm. Online it says 7am-7pm.

Brittany C  |  Reservation 
Rating:
5.0

The customer service was outstanding.

ESTHER R  |  Overall Experience 
Rating:
5.0

excellent in cleanliness and communication. Will recommend highly.

Privacy R  |  First Impressions 
Rating:
4.0

The gentleman was friendly, after reviewing the items we had to put in storage he recommended a storage size upgrade. We were thankful for the size upgrade and we got set up on auto billing.

IRENE S  |  First Impressions 
No reviews have been submitted for this location.

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