Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly, and professional guy runs the place. Will use again if needed.
Jessica Blevins
Rating:
5.0
Customer did not leave a comment.
Kamille Newton
Rating:
4.0
Customer did not leave a comment.
Reza Hedayati
Rating:
4.0
Customer did not leave a comment.
James Vickers
Rating:
5.0
I dropped off outside if business hours, so, no problems.
Anthony Campbell
Rating:
5.0
Customer did not leave a comment.
William J Gilmore
Rating:
5.0
This was my first time using Ubox and was very satisfied with the equipment as well as the staff at Uhaul. Especially Jeff at Corbin storage
Kevin Graham
Rating:
5.0
Customer did not leave a comment.
nakeysha robinson
Rating:
5.0
Customer did not leave a comment.
Matthew Massey
Rating:
5.0
Customer did not leave a comment.
EMILY COLLINS
Rating:
5.0
Customer did not leave a comment.
Robin Parker
Rating:
4.0
Pick up was great and the staff helping was friendly as to be expected.
Joshua Collins
Rating:
5.0
Store employee very nice!
Sharon Felts
Rating:
5.0
Customer did not leave a comment.
Heather Tepesano
Rating:
4.0
Customer did not leave a comment.
Alan Weierman
Rating:
5.0
Very nice, excellent and convienient location. Same advise, post WIFI info if possible. Location had great cell service but WIFI would be a great backup.
Gerald Harley
Rating:
5.0
Jeff goes above and beyond in customer service and is an asset the U-Haul rental network.
Tom Kelly
Rating:
5.0
Awesome service. Clean and maintained equipment. Will definitely use this uhaul provider in the future and will and have already told my friends and family about it. Thanks for top notch service.
BRADLEY STEPHENS
Rating:
5.0
VERY nice, friendly, professional man who was very helpful and answered all my questions. (Very much UNLIKE the THREE places I had to go to try to find the truck that I had reserved and confirmed on pickup) !!!
Brent CHUMBLEY
Rating:
5.0
The staff was very friendly and helped me to pick out the correct size storage unit. Even though I decided about a month later to move to another part of the country, the staff was still very courteous and friendly. I would rent from them again in a heartbeat. Thanks so much!
carolyn barber
|
Overall Experience
Rating:
1.0
I was told the cost would be $70. I was charged $70 plus $116 i don't no why
Pamela Hensley
Rating:
5.0
Truck was ready. Perfectly clean sales agent and checkout was great. I would use this again and recommend it to others
But there is one big question
Ken klosterman
Rating:
5.0
Customer did not leave a comment.
Victoria Lippert
Rating:
3.0
Customer did not leave a comment.
Christopher Ladue
Rating:
5.0
Customer did not leave a comment.
Apryl Gavin
Rating:
5.0
Customer did not leave a comment.
Apryl Gavin
Rating:
5.0
Customer did not leave a comment.
mitul patel
Rating:
5.0
No need to improve. The gentleman at this location was super friendly and extremely helpful. Would go out of his way to help a customer.
Jason Pilarski
Rating:
3.0
After hours drop off.
Josh Webb
Rating:
3.0
After hours drop off.
Josh Webb
Rating:
3.0
I did not get what I paid for. we had problems from the start. first off the driver left us with a damaged pod. we wasted 6 hours of moving time which still has not been addressed by management as I requested. I thought this was a door to door move until it was to late to make other plans. our stuff was 20 miles away through the mountains and we had to move it all or pay the u haul dealer an additional $700 for 3 pods! the only good thing was Jeff where our stuff was dropped worked with us to accommodate access so we could get our stuff.
Mary Seavey
Rating:
5.0
My experience at Corbin Storage was phenomenal it was an... in town-tucked out of the way, not in your face fellow tenants making it difficult for you to load and unload. Extremely private, safe with a Manager who is on call for emergencies!!! Nice 100% recommended. Check it out for your self
aaron burnette
|
Overall Experience
Rating:
5.0
Ask if they want furniture pads. Sometimes pads are not necessary or only a few needed. We have had to return so many unneeded pads before we moved. We absolutely love our Corbin Uhaul representative. He has made moving absolutely the easiest of times for our family.
Rating:
5.0
Customer did not leave a comment.
Robert Sagely
Rating:
5.0
Customer did not leave a comment.
David Bargo
Rating:
5.0
Customer did not leave a comment.
Angela Perry
Rating:
5.0
Everything was wonderful !
Shane Robinson
Rating:
5.0
Customer did not leave a comment.
Travis Ray
Rating:
5.0
Nice and knowledgeable and helpful person running this location.
Bradley Tirey
Rating:
5.0
Customer did not leave a comment.
Christopher Chadwell
Rating:
5.0
Keep doing what you are doing.
daniel epperson
Rating:
5.0
Customer did not leave a comment.
Margaret Buttram
Rating:
5.0
Customer did not leave a comment.
Renee Hicks
Rating:
5.0
Wonderful service very professional have rented there several times, and will in the future
Linda Smith
Rating:
5.0
Customer did not leave a comment.
Deborah Baker
Rating:
5.0
Great business and guy, professional and quick. Will be doing regular business again soon! Among the very best in the area.
Sean Terrell
Rating:
5.0
Customer did not leave a comment.
joshua lay
Rating:
5.0
Customer did not leave a comment.
calvin mcvey
Rating:
5.0
Customer did not leave a comment.
Michelle Wagers
Rating:
5.0
Customer did not leave a comment.
Billie Smith
Rating:
3.0
Customer did not leave a comment.
David Pond
Rating:
5.0
I have been using "Corbin Storage" since first moving to the Corbin, Ky area. Jeff's, the owner, attention to detail as well as his friendly nature has made my move here all more better. "Corbin Storage" is my main source for my U-Haul rental needs as my records show repeated rentals from "Corbin Storage".
Tom Kelly
Rating:
5.0
Customer did not leave a comment.
Tom Kelly
Rating:
5.0
No need for improvement! It was great friendly service! Thank you!
Daryl Dehart
Rating:
5.0
The staff were friendly. I just wish they were more understanding of financial hardship and didn't feel like selling off my dead mother's only keepsakes was more important than letting me make payments within the sale timeframe. 💔
Kathaleen Eldreth
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
eddie buttram
Rating:
3.0
Signage is poor, driveway is rough. The staff was great.
JAMES HUNTER
Rating:
1.0
You lied to us, you told us in Florida you would store. Our pods and deliver them to our house when the time came. When we called you said you didn’t deliver to our area and it would cost us $700 dollars to deliver them.. we called and kept being transferred to other people. We talked all the way up to Knoxville and they hung up on us. This is pitiful service and I expect half of my money back for all the lies. Please have someone call who doesn’t lie. I want a refund for the lousy service. James Paddock. 606-875-4756
james paddock
Rating:
2.0
No washer fluid, front window was cracked.
stephen cornell
Rating:
3.0
Customer did not leave a comment.
eric fisher
Rating:
5.0
Customer did not leave a comment.
frankie dixon
Rating:
4.0
Customer did not leave a comment.
Terri Stepek
Rating:
5.0
Customer did not leave a comment.
Betty Arroyo
Rating:
3.0
Customer did not leave a comment.
donald beckstrom
Rating:
5.0
Customer did not leave a comment.
Barbara Mcwhorter
Rating:
5.0
I can't recommend any place more than Corbin Storage, the staff is awesome and the site is clean and well maintained.
michael compston
Rating:
5.0
It was a wonderful experience ... highly recommend Travis and Corbin Storage for your next U-Haul rental.
Bill Porter
Rating:
5.0
Absolutely the best experience ever. The staff was Always friendly and helpful. The facility was kept clean and neat. I couldn't recommend a better place to do business
mary arnold
|
Overall Experience
Rating:
5.0
Nothing at all
Gregory Puthoff
Rating:
5.0
Customer did not leave a comment.
Jacob Ervin
Rating:
4.0
Customer did not leave a comment.
donald beckstrom
Rating:
5.0
Very nice people. Accommodating to my busy schedule highly recommend
Mark Ivey
|
Overall Experience
Rating:
5.0
Great guy. Quick pickup. Arrived and was on the road in less than 10 minutes. Equipment was in excellent condition.
Robert Zik
Rating:
5.0
Customer did not leave a comment.
STEVEN EDWARDS
Rating:
4.0
Customer did not leave a comment.
Michael Pinnegar
Rating:
5.0
Fabulous experience.
Todd Coleman
Rating:
5.0
Customer did not leave a comment.
ericka estridge
Rating:
4.0
Customer did not leave a comment.
Kathy Hill
Rating:
5.0
Very clean and friendly person
REBECCA GADDIS
Rating:
5.0
Customer did not leave a comment.
APRIL THOMPSON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
jimmy polly
Rating:
5.0
Keep doing what you doing
CONNIE SANDERS
Rating:
5.0
Customer did not leave a comment.
Frankie Hunt
Rating:
3.0
The location itself was okay I just think uhaul has a lot of scummy nickel and diming going on that can be frustrating
Sharon Hubbs
Rating:
5.0
Nothing, this is a great setup
Floyd Jones
Rating:
5.0
Customer did not leave a comment.
Timothy Calvert
Rating:
5.0
Customer did not leave a comment.
Shawn Green
Rating:
5.0
Great folks
Michael Gregory
Rating:
5.0
Everything was great. Will recommend you to everyone who needs this. Jeff at Corbin where I picked up my u box to take to my home was very helpful, friendly, and professional! Great job!!
Judy Fitzsimons
Rating:
5.0
Customer did not leave a comment.
RODNEY NYLAND
Rating:
5.0
Customer did not leave a comment.
cheryl hayes
Rating:
5.0
Nothing! This is the best dealer to rent from anywhere in the Corbin Ky area! Not just me says that. Alot of my friends say the same thing. How do you think I found him?
John Wynn
Rating:
5.0
Customer did not leave a comment.
eric burke
|
Overall Experience
Rating:
5.0
Easy
Jeff Davis
Rating:
5.0
Customer did not leave a comment.
Matthew Dean
Rating:
5.0
Used this place 3 times in the last couple years. Always been smooth and quick. I'll always use them as long as the location is where I need it.
David Smith
Rating:
5.0
Great Customer Service
ROBERT ELY
Rating:
5.0
Customer did not leave a comment.
BARRY WEBSTER
Rating:
4.0
Customer did not leave a comment.
WALTER POWERS
Rating:
4.0
Customer did not leave a comment.
BARRY WEBSTER
Rating:
5.0
Owner was very friendly, knowledgeable and helpful. He had everything ready and showed me what I needed to know. Outstanding job!!!!
WILLIAM FOWLKES
Rating:
5.0
Customer did not leave a comment.
victor krohn
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
DANNY KORAKAS
Rating:
3.0
Equipment needs to be updated, last time I rented a tow dolly it had surge brakes, this one didn't and I could tell. Won't accept a non surge brake dolly again. Also didn't like that the price increased 40 dollars from the time I got the quote till I placed the order.
JOSEPH BELLAVANCE
Rating:
4.0
Customer did not leave a comment.
Ashley Carter
Rating:
5.0
Customer did not leave a comment.
SHANNA CALVERT
Rating:
5.0
Jeff is an excellent Uhaul operator. Helpful and knowledgeable and most of all is prompt and keeps his posted hours and meets his reservation schedule.
Michael Mize
Rating:
5.0
Very friendly staff, went above and beyond his normal duties to help. Thank you
nebojsa miletic
|
Overall Experience
Rating:
5.0
The staff always went above and beyond to help if needed.