Customer did not leave a comment.CHARLES S.
Customer Reviews for Cornerstone Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is out of the way plus he told me the pig tail should have been included with the rental.LYMAN H.
Customer did not leave a comment.LUIS C.
worst uhaul experience ever.William M.
U-haul staff is AMAZING as they go above and beyond to help you!! I rented a truck from Budget and that was a HUGE mistake from the staff(I waited for over an hour for a truck that was pre-reserved months in advance), the truck was dirty inside and outside, the truck had a flat....I could go on and on. U-haul came to the rescue with great service, a clean truck and even threw in a storage rental for a month because I had rented from them in the last two years. I ABSOLUTELY love U-Haul. DON'T rent with anyone else or you will be sorry as I was!!antoinette S.
Didn't even look like a proper rental location. Super sketchyJonpaul P.
I pulled up at the appointment time to pick up my truck and it was locked up behind the storage facility gate. I called the phone number for the location and was told to wait a couple of minutes for someone to arrive. While waiting, someone else walked up to our car and asked if he could help us. I told him that I was there to pick up the truck and it was locked behind the gate, and he rather gruffly said, "I'm trying to help you here. Tell me what you need me to do." I figured it was obvious that I needed to get the truck, but I apparently needed to say that directly. I just told him I would wait for the person I had already called, and he walked off saying "Fine. Whatever." I would not recommend this location to anyone.CLAY G.
Was willing to stop other work before "official" store opening to check me in and allow me to get to work on time. I appreciate the willingness to help out.Michael S.
Customer did not leave a comment.Timothy S.
Customer did not leave a comment.Michael C.
Make sure the equipment is at the pickup location requested. While the pickup location did a great job it was not the location I requested. My storage unit is at the pickup location I requested and instead I had to drive a cross town to pickup the trailer.BRIAN S.
Mr Johnson was awesome. Very helpful and informativewendy T.
It was far out of my way Extra Miles... To return.William S.
Customer did not leave a comment.Jerry S.
Customer did not leave a comment.Jeffrey H.
Great customer service, I got new truck and didn't spend time, it's was by far better then other uhaul locationsMaxim Z.
Nothing. Experience exceeded my expectations. Would highly recommend.Jordan C.
Customer did not leave a comment.Lawrence J.
Customer did not leave a comment.Cassandra A.
Customer did not leave a comment.John H.
Have an office to check rentals out of and be able to call the location that you are renting from directly. It would make things a lot easier.Robert T.
Warning this is bad for everyone. They add onto your bill after you are gone. They will be over charge after you get order or get a price.david B.