The worker/owner at the location told me to move aside so he could help other customers when I had waited in line like everyone else at the gas station. I had selected in person check-in instead of online because I have my toddler with me and it was very inconvenient and I have self service in the area of the pick up location. The man was very rude and incredibly unprofessional. The inside floor of the vehicle was very dirty as was windshield and there was debris and And garbage left in the cab as well as the trailer from previous customers. The mileage was .8 miles off and did not update correctly.
Paul R
McKinney Exxon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in McKinney, TX 75070
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Customer Reviews
- 3.0 Average Customer Rating
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I was confused about the process and the clerk wasn’t very helpful and took a long time.
Warren AOdd drop-off location considering it was an Exxon station. I wasn't sure I was at the correct location, no signage, nothing.
Jeff PFast in and out. the return was even faster.
Thomas KThe process for picking up is a bit slow. But has nothing to do with the location. The person at the Exxon was super nice and helpful
Sergio J