Customer Reviews for County Supply Corp
(U-Haul Neighborhood Dealer)

528 reviews

589 Tonawanda St   Buffalo, NY 14207
(Btwn Hertel & Arthur)

(716) 447-0735

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(716) 447-0735

589 Tonawanda St
Buffalo, NY 14207
(Btwn Hertel & Arthur)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

DONALDDEAN W. 
Rating:
5.0

Very easy no problems

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

Wynona H. 
Rating:
5.0

Customer did not leave a comment.

JEFFREYANGELO C. 
Rating:
5.0

Customer did not leave a comment.

Antonette E. 
Rating:
3.0

I feel like they charge me to much for the gas almost $13, did not go that far, but okay I do know what to do next time. Thank you

BABETTEJ F. 
Rating:
3.0

I returned it with in a hour because it had fleas and roaches. I was not able to use it

ADAMILAGROS R. 
Rating:
3.0

The truck had electrical issues. The gages would flake out while driving. Just not a good experience.

TERRYM G. 
Rating:
3.0

The inside of the uhaul was gross, sticky, had a bunch of dog hair in it, and smelled like old cigarettes

Mike T. 
Rating:
5.0

Customer did not leave a comment.

ANNIEM D. 
Rating:
3.0

We called to add more time on to the rental and they were very courteous and very helpful.

Cindy G. 
Rating:
5.0

Customer did not leave a comment.

LATISHAY G. 
Rating:
5.0

Customer service was efficient and effective. 110/100

CATHERINEA G. 
Rating:
5.0

My name is Mark.. I love this place. They are fast, unlike every other place I've been too. Now I come every week to use the truck for a couple hours. Great service...

MARKA T. 
Rating:
4.0

Customer did not leave a comment.

ADNANM B. 
Rating:
5.0

Na

Maximillian G. 
Rating:
5.0

Very helpful and accommodating service

ANNOCONNOR L. 
Rating:
5.0

Customer did not leave a comment.

SARMAD R. 
Rating:
5.0

Happy fo my moving with Uhaul truck good service and professional,I recommend friends.

SYLVAIN M. 
Rating:
5.0

I love this place. I wouldn't want to go anywhere else but here and I've been to other places. I rent once or twice every week. Fast service, short and simple and great customer service. Great job!

Mark T. 
Rating:
5.0

Super great customer service. We were able to drop off tow dolly 2 days early before returning truck. The truck was great over mountain passes, great engine power.

Warren H. 
Rating:
5.0

I did not like having my license scanned. Very distressing violation of privacy and potential for identity theft.

ANNNAESETH S. 
Rating:
5.0

Customer did not leave a comment.

MONICALYNN H. 
Rating:
5.0

Customer did not leave a comment.

MONICALYNN H. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Very nice people

JESSICAI R. 
Rating:
5.0

Customer did not leave a comment.

BENJAMINANTONIO S. 
Rating:
5.0

Customer did not leave a comment.

TRACYT B. 
Rating:
5.0

I had a great pick up experience. Thank You.

Peter B. 
Rating:
5.0

Those people are the best in buffalo ny

HECTORDAVID T. 
Rating:
5.0

Customer did not leave a comment.

VEOLA B. 
Rating:
5.0

Customer did not leave a comment.

BRITTNEYALEXANDR V. 
Rating:
5.0

Customer did not leave a comment.

RICHARDA F. 
Rating:
5.0

Customer did not leave a comment.

Xavier H. 
Rating:
3.0

Customer did not leave a comment.

KHADIJHSABRI A. 
Rating:
5.0

Customer did not leave a comment.

CARMENL R. 
Rating:
5.0

Customer did not leave a comment.

MELISSAS R. 
Rating:
5.0

Customer did not leave a comment.

TARASTRAJAN C. 
Rating:
5.0

Nothing that place its the best no metter how far for me its i going over there's good people attending and it's pleasure work with them

HECTORDAVID T. 
Rating:
2.0

Customer did not leave a comment.

Rashad W. 
Rating:
5.0

There a mistake that originally 15' truck was supposed to be at Tonawanda St, but Uhaul moved pickup to KeKenKenmor

Trajan C. 
Rating:
4.0

I am highly disappointed with your company. I had a 10am reservation at the Bailey Ave location. No one was there. I waited till 10:15, no one was there . I called your service number. No one answered and voice mail was full. I went to another nearby location only to be told the first location is always like that and neither location would help me. After finally getting someone on your line, the customer service person said they couldn't help me! I demanded help and they sent me to the location where I eventually got the truck. This took a total of an extra hour of driving until I finally got my truck. I'm horribly disappointed and will Never use you again. There were other companies available but I mistakenly chose you; never again! I will advise all my friends and family to avoid you like the plague

MARKJ P. 
Rating:
5.0

Customer did not leave a comment.

ROGERL R. 
Rating:
5.0

So nice to be greeted with a smile.. very friendly and helpful staff .. I'd give them 10 stars

JASONGERARD L. 
Rating:
5.0

This was a great experience

Michael L. 
Rating:
5.0

Customer did not leave a comment.

THERESAM M. 
Rating:
2.0

Cleaning fee? Rental vehicles are cleaned when the vehicle is returned. They have detailers who clean the vehicle. There should be no difference with u haul.

MATTHEWM P. 
Rating:
5.0

Helpful, friendly service!

JANEELIZABETH C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
1.0

Customer did not leave a comment.

jessica D. 
Rating:
4.0

Customer did not leave a comment.

JORGEA H. 
Rating:
5.0

Customer did not leave a comment.

RENEEA P. 
Rating:
5.0

Great service

larry W. 
Rating:
3.0

I wouldn't recommend nobody use this Uhaul place because when you have an emergency situation they have no compassion or her I was a little behind and they gave me hell they talk really nasty to you for no reason and they charged me two times for gas that I put in and I took a picture of it

Tina S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
1.0

I was double charged even though I was promised if I left the keys in the slot that wouldn't happen. There was a cockroach in my truck. It was dirty and poorly kept up. Would never use this place again. And would like my money back for the second charge

Ilana C. 
Rating:
5.0

There were issues with my contract because of missing equipment at pickup. They were able to sort out the issues and prevent charging me for the equipment that was not provided at pickup.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
3.0

Customer did not leave a comment.

Addison Z. 
Rating:
3.0

Make the customer aware of the check in process earlier so they are prepared for the time it takes. People who are moving have a tight window and any lost time is crucial.

Robert K. 
Rating:
5.0

the truck i use needs a front end wok it was very hard to keep it straight on the road i returned it at 3,300 with a full tank of gas i left my receipt with the keys and the back lift gate needs to be oiled it was very hard to pull down and close thank you mr Raymond b byers sr.

Raymond B. 
Rating:
4.0

Service was great, very pleased with the new check in system.

anne M. 
Rating:
5.0

Very good and clean

than O. 
Rating:
5.0

Excellent Customer Service, very helpful!!!

Santo F. 
Rating:
5.0

Customer did not leave a comment.

DAWNMARIE A. 
Rating:
5.0

Customer did not leave a comment.

janie J. 
Rating:
5.0

Customer did not leave a comment.

SCOTTE D. 
Rating:
5.0

Truck had garbage in and stuff dripped on door.

FRANKD W. 
Rating:
4.0

Too noisy during the ride

HARRYJAMES S. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
3.0

Customer did not leave a comment.

Antonio L. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Customer did not leave a comment.

Douglas A. 
Rating:
2.0

Customer did not leave a comment.

Samantha C. 
Rating:
5.0

Customer did not leave a comment.

Carmen L. 
Rating:
5.0

Customer did not leave a comment.

Kathy G. 
Rating:
5.0

They were extremely nice and accommodating at this location and I would definitely go back there.

Brian H. 
Rating:
5.0

Customer did not leave a comment.

sue P. 
Rating:
5.0

Customer did not leave a comment.

Andrea W. 
Rating:
5.0

Was very easy appreciate it

Kathleen C. 
Rating:
5.0

Customer did not leave a comment.

Nicole S. 
Rating:
5.0

I have used this location before - it's very convenient and the folks that check you in and out are EXTREMELY THOROUGH and cover EVERY POSSIBLE DETAIL!! Best check in and out EVER!

Charlotte K. 
Rating:
5.0

Customer did not leave a comment.

gabriel C. 
Rating:
5.0

Customer did not leave a comment.

Vincent L. 
Rating:
5.0

Great customer service! I always rent my cans and truck from County Supply Inc.

Martin M. 
Rating:
5.0

Customer did not leave a comment.

wayne D. 
Rating:
5.0

County Supply Corp. is the best place I've encountered to rent Uhaul equipment.

Martin M. 
Rating:
5.0

Customer did not leave a comment.

enanuel G. 
Rating:
5.0

Customer did not leave a comment.

Jon B. 
Rating:
5.0

Easy service

Nicholas R. 
Rating:
5.0

Customer did not leave a comment.

Isac T. 
Rating:
5.0

It was a cool experience renting a truck from County Supply Corp, great customer service. I will definitely rent from them again.

Gilbert C. 
Rating:
4.0

Customer did not leave a comment.

Yvette N. 
Rating:
1.0

See customer file. I called yesterday.

Rachel G. 
Rating:
5.0

I was very satisfied thank you.

DemarioJohn B. 
Rating:
5.0

Put a 100 dollar deposit down for the truck and never got the change. Paid for 30 mile trip went under 30 mile trip and never got the refund. Very disappointed. Feel like I was taken advantage of.

ediverto H. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Employees are great!!!! Always friendly!!! Love helping out the local businesses. Would highly recommend County supply!!!

Patricia R. 
Rating:
3.0

Customer did not leave a comment.

tonya B. 
Rating:
4.0

Customer did not leave a comment.

Marcial R. 
No reviews have been submitted for this location.

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