Customer Reviews for Coverworks Plus
(U-Haul Neighborhood Dealer)

44 reviews

41198 Hwy 30   Baker City, OR 97814

(541) 249-4000

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(541) 249-4000

41198 Hwy 30
Baker City, OR 97814

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
5.0

Customer did not leave a comment.

Katherine M. 
Rating:
5.0

Customer did not leave a comment.

Katherine M. 
Rating:
5.0

Again, very pleasant staff. Return went very smoothly. I would highly recommend this location for drop off. I didn't rent from them, but would guess it would be the same as dropping off. Thank you!

phil W. 
Rating:
5.0

Customer did not leave a comment.

Larry H. 
Rating:
5.0

Customer did not leave a comment.

Norm K. 
Rating:
3.0

Customer did not leave a comment.

Kelson M. 
Rating:
4.0

Customer did not leave a comment.

Cynthia C. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Very friendly and helpful! They went above and beyond to help us out with our move!

Dezerae D. 
Rating:
3.0

My gps sent me to a private home out in the country using this address. Another UHaul facility in Baker told me that it was on the corner of 10 th and Pocahontas. So we found it that way.

Randy K. 
Rating:
1.0

Not very good needs to be more in to what's going on very confusing

richard W. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
1.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

april C. 
Rating:
5.0

Our check engine light did come on halfway through our trip but we picked up the Uhaul using the phone outside of normal operating hours whivh was a huge convienence. We were called ahead of time and everything was worked out for us. Great experience overall.

Angela M. 
Rating:
4.0

I know the people at Coverworks in Baker City, Oregon and will probably choose to go there every time. However, they had some issues with the U-Haul website that greatly decreased the efficiency of obtaining a trailer. The bulk of the wait occurred with the person in front of me, but I could tell that after an hour that it was a little long. These things happen and it won't hinder my willingness to use U-Haul again, but it may assist in choosing a platform that is more user friendly for people who rent U-Haul equipment.

Luke E. 
Rating:
5.0

Customer did not leave a comment.

mike B. 
Rating:
4.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

Victor F. 
Rating:
5.0

None

Stephanie B. 
Rating:
5.0

Friendly and fast

Dauna S. 
Rating:
5.0

Customer did not leave a comment.

Dale T. 
Rating:
5.0

Customer did not leave a comment.

MICHELE C. 
Rating:
5.0

Customer did not leave a comment.

alison S. 
Rating:
5.0

Customer did not leave a comment.

Albert J. 
Rating:
4.0

Customer did not leave a comment.

WILFREDO S. 
Rating:
5.0

The rental truck 15 foot was very uncomfortable to drive, no leg room and the seats were hard as a rock, it also need curse control, the speed of the truck was hard to maintain, which wasted a lot of fuel

larry M. 
Rating:
5.0

They were very professional polite and helpful

Randall S. 
Rating:
5.0

Customer did not leave a comment.

Paul P. 
Rating:
5.0

I have used uhaul equipment in the past with satisfactory results, although this time the equipment & especially the service were extraordinary!!! None better than Coverworks! Thank you!

Tim M. 
Rating:
5.0

Paid for 3 days and returned using only 2 days...maybe should change policy to make refunds when returned earlier?

Myrtle D. 
Rating:
4.0

Have keys found and ready to go when there's a reservation.

Cheryl M. 
Rating:
3.0

need to be sure your people like U-Haul. The person did not care for your company and made that quit clear.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Erik E. 
Rating:
3.0

It was a very old trailer. Maybe should be retired, it functioned okay however.

Merlin G. 
Rating:
5.0

Customer did not leave a comment.

Nadine E. 
Rating:
5.0

The personnel were very friendly and helpful would highly recommend renting from cover works plus!!!!

Brad D. 
Rating:
3.0

Carry u-haul items like blankets wrapping paper, boxes, etc. it is hard to move without them

DANIEL G. 
Rating:
5.0

The location and staff were great. When we used the automated system to return the truck after business hours, we were very frustrated to be charged an additional day usage fee when we only had the truck for about 8 hours.

Billie-Joe D. 
Rating:
3.0

We were given many different locations that were there then switched and then wasn't there to where our truck and trailer were. We ended up going out of town ourselves to get our truck. Then the c.card they put in was wrong and they had to call later saying oops we put in the wrong card. It was chaos. In the end, the manager made up for it.

Chris P. 
No reviews have been submitted for this location.

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