Customer Reviews for Cross Roads Storage & Gifts

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cross Roads Storage & Gifts

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STEVE G.
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Wonderful people and they were easy to work with ! 5 stars

Melody B.
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Vernon H.
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Anthony C.
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RONNIE I.
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Sarah B.
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Raymond R.
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Tim B.
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Tom D.
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Cancelled my order because I wasn't there at 7 AM. What's that shit? They forgot moving blankets.

Donna S.
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nothing! excellent customer service

Gregory B.
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Cyril W.
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Lisa O.
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Carolyn M.
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FRANK H.
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Great

John R.
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The lady was not very nice during the ordering process. She acted like we were bothering her when we had a question about the usual. The truck had less gas than what was reported. The back of the truck was nasty. They also did not tell us the furniture pads were rented we thought we had purchased them and had left some in Tennessee so we had to purchase them.

Bradley M.
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Outstanding customer service, everything was ready when I arrived.

Rafael M.
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Nice service

Bradley M.
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Outstanding service . I will be renting another truck from here.

TJ P.
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This location is amazing

Heather E.
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Heather E.
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Michael B.
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Joseph N.
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Sharon H.
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Richie L.
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Very pleasant experience.

Jason P.
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Try doing some maintenance on the trailers. I could have bought a used car hauler in better shape than what i paid to rent the broken beat up one uhaul provided. The tie down ratchets were rusted so bad they didnt work properly. I had to stop every 50 to 100 miles to put the tie downs back on because they kept coming completely undone. This made for a long trip to Arizona from Tennessee. The trailer was just in overall bad condition. I have rented car haulers through uhaul 3 other times and never got anything as poor as the one I got this time.

David A.
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Justin B.
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Timothy B.
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Clarence H.
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Great people and service

William B.
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Lower the price

JEFF C.
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DAVID P.
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TROY A.
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Fredric N.
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Richard R.
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Johnny S.
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Great people

Preston L.
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tina M.
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Herman I.
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Very helpful and friendly.

DAVID S.
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Great service!

Ashley S.
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MELISSA S.
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Mishcelle H.
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Ernest R.
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Not open when equipment returned. No convenient area to leave equipment during after hours. Would be most helpful for uHaul to provide phone numbers for locations!

TJ A.
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Elisha C.
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Great location.

LeighAnn A.
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Everything was great!

Stephanie A.
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Call customer prior to scheduling pick up time to ensure the time selected will work. I had to call and change the pick up time, and they were kind of rude about it.

Lana F.
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Customer did not leave a comment.

John H.
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This location is operated by a really nice guy. I had issues with a u haul employee who changed the pickup location less than an hour before pickup and was rude. Thankfully her manager responded to my email and did what he could to make it right.

MICHAEL P.
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Jessica M.
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DAVID C.
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JUDY D.
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ELISHA C.
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Great to work with.

No reviews have been submitted for this location.

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