The staff were helpful and pickup site was fine. My only comment is that it should not cost an additional $35 to drop trailer 14 miles from pickup site. Made one hour rental into three hour rental. That ramp trailer had limited availability in the area and by pricing this way you took trailer out of circulation for an additional two hours. Double price for different local drop crazy. Certainly cause me to look at other options when I need truck or other equipment.
Gary M
BRW Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gallatin, TN 37066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The people at the facility were nice and helpful. The truck was old and ran horribly.
TIMOTHY OI did a self drop from the app after my pick up issues and all went well.
ALYSON MYou provided me with a dirty vehicle for the third time. Over the past month, I rented cars from you three times at different locations, and each time the vehicles were dirty. It didn’t really bother me before, but the last time was different. The car was not only dirty, but it was also impossible to breathe inside due to a strong unpleasant smell. It smelled like dampness or some kind of chemical odor. I’m not sure exactly what it was, but I had to drive for about two hours in that condition. Unfortunately, this experience makes me reconsider whether I should rent from you again in the future, as this experience was very unpleasant for me.
Irena KHad no issues getting and returning the truck
THOMAS Y