Explanation of everything including the mileage
Shanika P
Customer Reviews for Cubby Hole Louisiana 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff is professional and friendly.
Steve AFriendly. Helpful.
Rick oQuick and fast
Angela Bi paid cash when i picked it up, when i returned it at Rayville la. he said he doesnt keep cash on him for my deposit!!! thats not rite, i was exspecting to get my deposit back when i returned trailer.. he said U Haul would send me a check.... i am wanting my deposit.. that place in Rayville is a disgrace to U Haul!!! its trashy!!!!
STEVEN CPerfect service. Friendly. Helpful.
Ricky BAll the employees were nice and very helpful
Sammy CThe required app usage was not easy to use and very frustrating.preventing me from starting my journey as early as expected , waiting for attendant to arrive at 9:15am. I returned the vehicle at 12:15 and was charged for a full day.
ROBERT Ti arrived at the location after hours and no personnel where there so thats why i selected no. i did however receive a prompt email the next morning with the confirmation. so again the situation was made entirely more manageable by the help of the places.
STEPHEN CThe team at Cubby Hole were top notch. Friendly and profession. Very helpful.
Rick BI didn’t receive my dolly I paid for, but overall. I still give them 5 stars
Omega FThis location was super friendly, helpful, and over patient. This was my 1st ever U-Haul experience and it was smooth. The systems were extremely slow on my end and the stores end but we worked together and got everything done. This staff rocks. Will definitely use again if needed.
BreTavious JNothing, service was quick, professional, and friendly.
HEATHERJO EN/A
William SThere’s no need to change anything service was excellent.
RUBY BThank you so much for the help, amazing service, and great experience!
Deborah FThe people did a good job and the process for checking out and checking in was very efficient.
JAMES BWe were in and out, and staff was very professional!
MIGUEL AFriendly service people. No long wait.
DANIEL GRegan was amazing and answered all of our questions that we about our truck rental.
LORETTA LReagan was amazing
JENNIFER DTruck was still dirty from the night before even after being "cleaned". It was HORRIBLE with gas mileage Cost $140 in gas. Check engine light was on and it ran poorly.
Jonathan JThe truck was not properly cleaned or ready for rental when picked up. Seems conditions was left as is from previous rental. Even locations classified as a dealer should be upheld to have the same integrity /experience as U-Haul owned locations. At the very least once trucks are inspected light touch ups and inside cleaning for next person.
Ebony MBoth pick up and drop off staff was friendly and helpful!
PETER OI paid for an appliance dolly but was not given one or loaded with the uhaul
JON LEveryone at that location was very helpful and friendly. I was confused because I never rented a trailer before and they made the process very simple and easy for me.
JEWELIA SCustomer service was great
Roosevelt DI never picked this up .
CHARLES MQuit saying a price and then it’s double that at payment.
DONALD MCan’t think of a thing. The lady in charge was excellent. Very friendly and professional
John CCleanest u haul dealer that I have ever seen Professional staff was outstanding
MARTY PEverything was excellent the representative was wonderful
Jacqueline DWarren Iles made the process so smooth and simple. I would rent again just to do business with him.
Tim CThe guy there had a really bad attitude
FREDRICK YExcellent customer service
Shemika JAlthough, the unit broke down 8 miles into the move, and had to be towed, all parties involved were awesome! Thanks to everyone involved, for the fast responses, and professionalism. It made all the difference.
THOMAS DIt was fast and easy to pick up the 12 x 6. Keep up that service.
Gordon GYounger girl needs to be a little nicer.
Leesa BThe service was excellent. The people were friendly. The vehicle was clean, and I’m very satisfied with the service that was given to me at Cubby Hole Louisiana 2.
Walter HThe entire rental experience was friendly, efficient, and quick. Thank you!!!
MALCOLM FEverything was well
TISHA W