Customer Reviews for Cullens Rentals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Cullens Rentals
CORTNEY R. on
Easy pickup and the lady there friendly and attractive.
Sean Z. on
1) Agent did not provide a slip to mark existing damages on the truck and nor did he walk around the truck looking for damage, nor did he recommend I look for damages. Result I got to pay for damages that I did not do 2) . Agent chose a drop off location that was farther from destination. Result I passed an open U-haul location (one that had better reviews) on my way to the one I had to deliver to. And when I was online making the reservation, I chose the one that was closer for drop-off--why the agent had to change or input the new address is U-haul issue. 3) . Truck was rented with 1/4 tank. He said that I had to return at 1/4 tank and any over I will get a credit for. Lie. #1 of contract says that anything above is gladly taken by U-haul. Horrible policy to not rent out full like rental cars. Worse policy that the agent said we would get credit.
William C. on
Great service here. Thank you
John H. on
Keep Coby as an employee. He was great to work with. Professional, polite, efficient from my first call until I pulled away. He was creative and helpful getting my motorcycle loaded.
Sarah C. on
The only problem I had was the windshield was covered with bugs when I got the truck.
Chad J. on
N/a
Harold J. on
Good truck pulled a little to the left but not much. Good experience people treated us well. Would use this company again
MARK F. on
Nothing . He was courteous, fast and efficient.
Curtis S. on
Get an adult, someone who has actually driven a U-Haul truck long distance, to work this location. One lone college kid, with ear buds, bebopping around ain’t gonna cut it. The vehicle was not properly maintained or checked out for safety before I departed. Wiper blades/arms did not function well enough to work in a driving thunderstorm in western Colorado. Was forced to stop for nearly two+ hours because I was unable to see through the windshield. Cullens is run kinda half-Assy. Will rent from budget or penske in the future.
Richard W. on
This Uhaul location was one of the few bright spots in my moving experience to Cedar City, UT !
Daniel W. on
Customer service was excellent, one person working to get us geared up and on the road. He did a great job.
James S. on
My family and I had a great experience, thank you!
Michael G. on
Nothing
David C. on
extremely helpful and knowledgeable, great experience!
Mike H. on
Went without a hitch. No pun intended.