Having what I reserved where I reserved it. I reserved a trailer in st George 2 weeks before I needed it, I got a call the day before saying I would have to drive an hour out of my way to get the trailer I reserved. No discount, no options of having the trailer moved closer, nothing. Everyone at cedar city location was super cool. But U-Haul needs to figure out a better system, especially when it comes to taking care of their customers.Mitchell S.
Trailer Rental & Towing in Cedar City, UT at Cullens Rentals
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cedar City, UT 84721
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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They never did a walk through of the vehicle it was dirty, which I wound up cleaning up, WAY over priced and didn't refund the extra 300 miles I never used then I was charged $19 for 1/16 of a tank of gas shortMiranda H.
First the location we were given to return Sunday morning was not there or open. We saw no UHaul's or anything open to ask. We then had to wait until Monday to return at the airport was open. When we returned the rental we asked about the prorated rate and were told they don't do that. When we told him we were told by the Ft Collins locaction we could we could the gentleman said the guy in Ft Collins was an "idiot". Nice customer service and really a good representation of your company. He not only said it once but multiple times. We specifically asked about not needing the rental for 4 days. Why would we be charge 4 days when not needed that long. I would like a call back in the regards to this. VERY POOR!JODY W.
Well doneNED H.
All greatJOSHUA O.
Origin dealer could make specific drop off arrangement more closely with drop off dealer for one way rentalsCHARLES W.
Everyone was kind and my experience was good.MANITREE B.
Everything was great. Colton was a gem.BLAZE E.
Very helpful!Robert B.
All the employees were great . So nice and hopeful .Alberta V.
U-haul was very helpful with our stressful situation. The kindness and assistance was so appreciated. I recommend Cullen's u-haul all the time. I've been using their location since 12/2003.Cathy K.
There were muddy footprints inside the trailer on the floor. Otherwise, it was well maintained. The first trailer assigned to me had an issue so we were assigned this trailer. The person at Cullen's hooked up the trailer and went over what was needed to unhook and unchain the trailer. Very friendly. I did get a text to rate the condition of the trailer but by the time I notice the text, the link expired. This either needs to be done on sight immediately.PHILLIP S.
Fast and friendly, nothing to improve!SHAWN P.
very happy with the check in and customer care.jeff H.
He is a good man quick courteous explained everything. I've dealt with two other U-Haul businesses this year and he is in his establishment have been the best to date!PHILIP J.
Very helpful. Left my truck overnight, didn't have any problems. Dropped off rental truck after hours and it was very easy.Jayleen G.
Friendly and helpful service. Very quick check out and check back in.JON H.
When I arrived at my location before I got unloaded I got a call from a guy and was told to drop the u-Haul off at Ceader City and he would send me a location which he did. when I arrived there about1pm. There was no one there and the gates where locked so I called the number on the building no one would answer. So we had to call the drop off number and she sent us to a different location and there was no one there either but it was an open return lot so I dropped it off there , cleaner than I picked it up and full of gas.. Wasted a lot of my time trying to get a location to drop off. If this is what you have to do to drop off one of your rentals I will use a different company next time.Loren L.
Once again no masks were worn, with COVID-19 getting out of hand and having a small office masks should be worn for the safety of the public.DAN D.
It was great!WILLIAM M.
Easy , easy return process.MICHAEL DAVID D.
Not try & charge uhaul fees once already paid & talked with facilities about drop off pickup/drop off plans.Kyler B.
Great service and great pricing.REX W.
Just to have the equipment you reserved not wait until you show up and tell you they don't have what you reserved so then you end up taking a lot smaller truck made my moving experience a lot longer than it should have beenKelly O.
The straps on the car carrier were short so I had to use some straps that I was lucky to have. The tire straps should be longer to accommodate vehicles with larger tires.RANDALL M.