To be fair for this half of my rental the auto transport only problem on drop off location was older gentleman came outside told me where to drop Auto transport and went back inside did not verify equipment condition. I am just grateful because unlike while dropping off jh the next day I was not charged an extra amount by the same location because they did not check it in while I was there...
Roberto C
Customer Reviews for Current River Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had dropped the equipment off one day early location was not open folded furniture pads cleaned vacuum and blew out inside of truck refueled truck and swept out box of truck. and yet still had an extra charge from location put on my card have attempted to call with no call back from location what charge was for. I work for marketing company 722/184 in Colorado for 16 years and have never seen the type of treatment...
Roberto CPoor customer service
Lena PNothing.
Mitzie PThere is nothing in my estimation that needs to be done. I’ve have nothing but pleasant experiences each time. God Curtis had the foresight for these indoor climate controlled units. Jelly Shelley and Martha are a pleasure to work with. Thank you.
Mitzie PThe only issue we had was that the trailer we rented on Saturday could not be unhitched since they keep the stand. We could not return it when we were finished on Sunday because the location was not open and we were charged for two days. The people there are very friendly though!
Erik SBeing told, "oh well" to a problem is poor customer service and just adds to an already stressful situation (moving).
Erik S