Customer Reviews for Currys Auto
(U-Haul Neighborhood Dealer)

Rating:

5.0

Quick, easy, inexpensive and completely solved by problem without advance planning or hassle. Mike was great. Thank you.

Rating:

5.0

Very friendly and helpful. Easy to do business with. I will highly recommend Curry's auto for uhaul rentals! (And for auto service as well)

Rating:

5.0

None

Rating:

5.0

Great customer service and easy accessibility for pick up and drop off

Rating:

4.0

Friendly guy to work with you can't fix what's not broken!!

Rating:

1.0

When we returned the truck we returned it earlier than we said we would. As soon as we got out of the truck the old man working there started screaming at us to just leave the truck there and he will get to it later. No thank you or anything. Then we realized we accidentally forgot to leave the dolly in the truck so our friends brought it back immediately. The guy was a jerk to them. Told them that he could’ve charged us for that if he wanted to. Then my friend asked for a receipt and he said he’s not going to do that. He was a very rude person. I will never do business with this guy ever again. And I will tell all my friends not to ever go there.

Rating:

1.0

This was not my drop off location. The guy that called me from that location was an ass hole. I will never do business with that location

Rating:

5.0

Best U-Haul experience I've had! The staff was friendly and quick, no issues at all.

Rating:

1.0

Did not have equipment that I ordered, gave me false information and I was charged extra because of it. I was told I would be contacted about my dispute of the charges and never received any form of communication before money was already taken out of my account. Extremely dissatisfied with this whole exchange.

Rating:

1.0

Truck battery died while in use, definitely would not suggest

Rating:

5.0

No improvement need they were vary friendly and helpful.

Rating:

5.0

Good experience, thanks for the help!

Rating:

5.0

The guy at curry’s U-Haul is very nice I’ve been going there for my last three U-Haul rentals there. He’s always an outstanding person!

Rating:

1.0

I was told to have the truck back by Friday and I returned to find out after I received an email with additional cost which I am deputing with my credit card company because I was told one thing and got something totally different, never using U-Haul again.

Rating:

5.0

Great experience. Thank you

Rating:

3.0

Had i known you were charging me .79 cents a mile I would have just gone to home depot or menards. I'll never use you again. Curry's is fine uhaul sucked this time

Rating:

2.0

15" ft truck that was rented for after-hours mobile pickup would not start (ignition would not even turn on). Very poor lighting on property site for taking required mobile-check in photos.

Rating:

3.0

The movers I scheduled 4 weeks before I needed them were terrible about reaching out to us. And they backed out the day of our move. That left us in a terrible bind since we were moving to Texas. We had to do it ourselves and left at 1030 p.

Rating:

3.0

I only use the rental for a few hours and got charged 127.00 for the cost and return it before they closed I picked it up at 930am and return it before 12pm

Rating:

5.0

Mike at Currys is AWESOME! I continue to return to rent from him as he ensures I have good equipment that is prepared to go for a longer move across country. Excellent, excellent, excellent!

Rating:

5.0

Great Customer Service!

Rating:

5.0

It was great that I was able to keep my car there while I used the truck for the day. Very friendly people working there. It's close to a gas station for filling up prior to returning the truck.

Rating:

5.0

The truck that I got was very beaten up. Very loud could tell it was well used truck. brake seemed like they needed some work. Not comfortable

Rating:

5.0

I had a great experience I called them and Mike was checking a customer out at the moment but he called me right back when he said he would I told him what I needed and he set my reservation I showed up and he got me on my way promptly

Rating:

5.0

Mike and his team are amazing!! We have used several locations with this move and their process is flawless. Knowledge of equipment, selection of equipment, and conscience are what will bring me back again. We look forward to using them again Thank you, Mike for everything.

Rating:

5.0

Continue to be as You are 👍🏼

Rating:

5.0

Originally supposed to pick up in Cherry Valley but location didn't have any trucks so reservation was moved to Belvidere. Only problem with it is that I wasn't sent an update. I had to call U-Haul to find out where to pick up the truck.

Rating:

5.0

Curry’s Auto was awesome to deal with! Easy in, easy out. The people are knowledgeable and friendly. I highly recommend this location.

Rating:

5.0

U-Haul provided an exceptional moving experience! From the easy online booking to the friendly and efficient customer service, everything went smoothly. The truck was clean and well-maintained, making our move stress-free. Highly recommend U-Haul for any moving needs

Rating:

5.0

Staff was very kind

Rating:

3.0

I ordered a car in advance. I arrived at 6 am. But I couldn't scan or attach a photo of my license. I lost 3 hours. You might think that these are phone problems or that I didn't scan correctly. But while I was waiting for the office to open, I stopped by another Uhal office that opens earlier. The office made three attempts to scan the documents and they failed. They apologized and I went back to the office where I ordered the car. The software needs to be fixed.

Rating:

3.0

When I arrived I followed my check in online. I got a screen that said take the phone inside and show it to the vendor to receive the key. The man refused to give me a key without a code. I showed him the screen. Read it out loud to him and he still refused to give me a key! I went back to my car and used the chat feature to report the problem. In a few minutes a woman walked out with the key. She was very helpful. I had the truck for 2 hours and put 7 miles on it. I still put gas in it because I didn't trust the man. I won't rent from this location again.

Rating:

5.0

Saw a few reviews that the owner of this location was rude or short with the customers; my opinion is those experiences were just mis-reads of the situations. My experience was that he's just a neat older guy that likes to tease and cut up a little... if you just go with the flow and keep your side polite, he's a REALLY pleasant and fun guy to talk to. Trailer we used worked out great and he helped us get all hooked up and with everything we needed. Will definitely rent here again when the need arises.

Rating:

1.0

Tires in extremely bad condition, truck needed alignment, couldn’t drive over 60 miles per hour

Rating:

4.0

Thanks

Rating:

5.0

Owner opened on time, I felt bad for him and his assistant because the uhaul app would not work properly.

Rating:

4.0

Need to make sure the interior, especially the cupholders, are clean. These were gross.

Rating:

3.0

Owner wanted $20 to unhook the dolly

Rating:

5.0

Mike was extremely helpful, explained all the charges and showed us how to operate the equipment!

Rating:

1.0

This guy was a complete nutball. Complaining to us about how the discount Uhaul provided us directly affects his bottom line. This was not an appropriate discussion to have with a customer. Do Not Recommend. By The Way -- Uhaul completely screwed us on this, we were supposed to pick the truck up an entire day prior, but it wasn't there! We lost an entire day of packing that left us scrambling to get our move completed. This cost us about $500 in cleaning fees and yardwork fees due to the work we were unable to complete. Very frustrating, I'll be looking at another provider for our next move.

Rating:

4.0

Cheaper closer to my home

Rating:

1.0

Took me over an hour to get the truck on a Sunday. The pick-up location was changed, the app didn't work, waited almost half an hour on hold to get help, combination to lock box with key eas wrong.

Rating:

5.0

Owner is colorful but professional. He can be sometimes direct. He does a great job Five stars

Rating:

2.0

Very expensive for a few hours.

Rating:

5.0

Great service