Had problems getting lock off and the location was closed so I had to call the person who verified the rental 2 to 3 times. The process to get my uhaul was about an hour.Crystal D.
Customer Reviews for Custom Thrift
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Suresh P.
Customer did not leave a comment.Curt G.
Everything was really nice and good customer servicesLizet D.
Great no hassle service. Thank you!Carol D.
It's not a real drop spot, with anyone there. You just drop your truck off, and put your keys in contract in a box. I was so worried about someone taking the blankets and dolly out the truck and we be charged for it. Its connected to a bar...YKKIE B.
Customer did not leave a comment.Paul P.
Customer service was excellent including calling the day before and conforming pick-up and then coming out immediately when phone pick-up didn't work. Truck had catalytic converter stolen prior to pick-up. U-haul service center in Houston repaired next day after finding the issue.Steven R.
Customer did not leave a comment.Christopher J.