Customer Reviews for Cutt Masters Vocational

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cutt Masters Vocational

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Ismael N. on

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Place was nice and accommodating, allowed me to pick up my trailer an hour earlier than planned, would recommend

Jesse S. on

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RICHARD D. on

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This place needs to have someone at the location all the time. Each time I went to pick up and return I had to wait for the attendant to come to the location to take care of me for approx. 10-15 minutes. I told him that I had a voucher to pay for the rental, and he did not charge the voucher because I had to just drop off the rental because he was not there. I got charged for the rental. Before this I made the reservation and sent to a place that did not have the equipment that I had requested and was told by the person on the phone that I made the reservation with that it was there. That place had an agent that did not know how to do anything with rentals and was told to wait for the person to come to do it and it would be about 5-10 minutes to wait. after 30 minutes I walked around and saw they only had trucks and not trailers. I left and went to the other place. I have used uhaul many times and never had more of a nobody knows what the hell is going on experience ever. it was really a joke and a horrible black eye for u haul as I see it and will really think real had before I put myself through that clown show again.

Terry G. on

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Dave S. on

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Daniel P. on

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Lap M. on

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Excellent customer service. Direct phone calls to let me know the change of location.

Arturo R. on

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Thanks, tony for y our professionalism and good attitude, I still need to rent the uhaul truck two more times this month. I will be going with tony

Victor M. on

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Great friendly service!!!! Highly recommend!!!!

Lourdes O. on

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Ivan R. on

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Juan G. on

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Mario C. on

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Great customer service but location seems a bit dated.

Erica P. on

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Nathan R. on

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Great customer service and experience I always go to the same location every time I need because of that.

Lisa D. on

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Disla H. on

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armando s. on

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No one was there when I dropped off truck. Had to drop off key in a drop key. No one there to accept it but gates were open to drop off truck. A paper with phone number at the door telling customers to call if dropping off truck.

Juan A. on

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Thanks for all

Bibiana H. on

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Location was a bit hard to find not a local UHaul place didn't have Dolly's to move furniture. Had to drive to another Uhaul location to rent a furniture dolly and another dolly for our furniture so a bit of an inconvenience.

eva h. on

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Just drop off truck

Connie T. on

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JOSE C. on

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Estuvo muy bien todo muy bien todo gracias

pablo s. on

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Great Survice!!!

valerie C. on

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Great experience!

Emilio S. on

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I didn’t not rent a truck from this location it was from a different one and I would like my money back I had already payed

Jose Angel M. on

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Shawn F. on

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Lindsey H. on

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GUILLERMO G. on

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Personel dont look at your eyes they just tell you to leave it there and we will send you a email

Chastity U. on

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Great service

David B. on

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yolanda S. on

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The guy that supposed to be there was not there I told the other guy that was there for them too call me to fix what they owed me and they never did

Charles B. on

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The location was hard to find, and nobody was there initially to do the paperwork for me to pick up the trailer. I understand that this was due to a family emergency, but my pick up time was at 4 pm, and I did not get my trailer until around 5.

MICHELE A. on

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Tire had nail in it. Lucky I had no blow out. Cab was filthy.

Miguel H. on

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Air conditioner was not working. It was a bad situation for driving five hours in the southwest heat.

Lauran E. on

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have your employee show up on time 9am does not mean 9:15 am and don't show up with mcdonalds coffee want my 50.00 dollars back

Mayla J. on

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I delivered the truck and auto transport on same day. Three days later i get a phone call that i never rurned it in. What the heck? I turned all items, including the dolley and auto transport. Poor ckeck in. I called in response to their allegationnI had kept it. He said he would check if he had it. Hell , why would I keep it?! As of this moment he has not called back. If I am wrongfully charged I will raise hell!!!