Customer Reviews for DNA Auto Repair
(U-Haul Neighborhood Dealer)

345 reviews

2865 W Dunes Hwy   Michigan City, IN 46360

(219) 575-6098

Office Hours

  • Mon-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(219) 575-6098

2865 W Dunes Hwy
Michigan City, IN 46360

Services at this Location:

Office Hours

  • Mon-Sun: 8 am - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Craig F 
Rating:
5.0

Customer did not leave a comment.

Rodney B 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
4.0

Customer did not leave a comment.

Peter L 
Rating:
4.0

Nothing

AMY J 
Rating:
5.0

Excellent experience. Always a pleasure working with these guys..

brad b 
Rating:
5.0

Customer did not leave a comment.

Sherry F 
Rating:
3.0

Pleasant experience.

John s 
Rating:
5.0

Everything was great and very helpful and polite

Thomas A 
Rating:
5.0

The guy i spoke with at this location was really friendly and helpful. wouldn't recommend location because i'm not from the area.

Luke J 
Rating:
5.0

They had a great selection and all the equipment seem to be in excellent working condition and clean. Staff was easy to work with. If I need another rental, I would definitely use this location.

matt k 
Rating:
5.0

Super easy rental and return! Great people to work with!

Scott R 
Rating:
5.0

All Good.

Thomas C 
Rating:
3.0

Customer did not leave a comment.

Brian D 
Rating:
5.0

Customer did not leave a comment.

Steven W 
Rating:
5.0

Nothing - the operator was kind and knowledgeable and best of all FAST!!! He made it very painless and had me hooked up and back on the road in no time! Highly Recommend!!! AAA+++!!!

Dominic Y 
Rating:
5.0

Experience was flawless

Nolin D 
Rating:
5.0

Keep being great!

Shyla J 
Rating:
5.0

Customer did not leave a comment.

Michelle A 
Rating:
5.0

Customer did not leave a comment.

IBRAHIM A 
Rating:
5.0

Customer did not leave a comment.

CHICAGNA Y 
Rating:
1.0

Customer did not leave a comment.

Tom L 
Rating:
5.0

Customer did not leave a comment.

JAMES T 
Rating:
4.0

Very helpful staff

Kathleen G 
Rating:
5.0

N/A

Thomas C 
Rating:
5.0

Everything went well, no additional suggestions.

Eric F 
Rating:
5.0

Customer did not leave a comment.

Brian J 
Rating:
5.0

Customer did not leave a comment.

mickey f 
Rating:
5.0

Customer did not leave a comment.

Broch W 
Rating:
5.0

Customer did not leave a comment.

Katherine W 
Rating:
5.0

The men were very easy to work with and I was in and out same day within 20 minutes! Best place around to get a quick uhaul on the fly if needed suddenly, can all be done in person dont jave to bother with a whole online reservation either just walk in, pay and rent! Super fast and super easy for me!

SABRINA H 
Rating:
5.0

The employee i delt with was extremely nice and made it an overall very good and easy experience.

ALEC Z 
Rating:
4.0

Customer did not leave a comment.

Arnon R 
Rating:
5.0

We always love coming here!! We will never not go here top notch!!

Tracie K 
Rating:
5.0

Service was great and friendly as they always are when I’ve dealt with them

RICK G 
Rating:
5.0

Very friendly service and clean truck! Quick and efficient checking in and out. Highly recommend!! Also, to any hhg van operators, they have a perfect safe spot and let you park your t/t there to perform your shuttles from this location if ur shuttling in the area. Id still recommend asking 1st but seemed like theyre pretty accommodating to us bed buggers...AAA+ Thx again DNA!

SHAYNE D 
Rating:
5.0

Customer did not leave a comment.

BETH O 
Rating:
5.0

Customer did not leave a comment.

BRITTANY B 
Rating:
5.0

Customer did not leave a comment.

Anna L 
Rating:
5.0

Very friendly and helpful

ROBIN C 
Rating:
5.0

Customer did not leave a comment.

Doris K 
Rating:
5.0

Drop off was great

Christine B 
Rating:
5.0

Customer did not leave a comment.

DAKOTA W 
Rating:
5.0

Customer did not leave a comment.

BROCH W 
Rating:
5.0

Best place to rent because the place is open 7 days a week.

Steven M 
Rating:
4.0

Customer did not leave a comment.

SCOTT S 
Rating:
5.0

Store our information in your system so your vendors don't have to re submit every time I rent.

WALLACE A 
Rating:
5.0

Customer did not leave a comment.

BROCH W 
Rating:
5.0

Great People, fast service. Highly Recommend

MICHAEL E 
Rating:
5.0

Customer did not leave a comment.

KEVIN F 
Rating:
5.0

Customer did not leave a comment.

Scott S 
Rating:
4.0

Customer did not leave a comment.

LONNIE S 
Rating:
5.0

Everything always goes well at this location

ROBERT B 
Rating:
2.0

I only have one bar on Verizon at this location. Had a hell of a time trying to take pictures; finally gave up because it would not load them and the key box lock they used was too hard to manipulate in the freezing cold.

Richard H 
Rating:
5.0

Customer did not leave a comment.

MATTHEW R 
Rating:
5.0

DNA auto is great.

LARRY C 
Rating:
5.0

Quick and easy.

JOHN M 
Rating:
5.0

After hours drop off. Could not get the app to check in the rental. I called the next day and the person that helped me got it taken care of. Very nice and helpful. Thank you all for making this very stressful move a little easier. I'll use U-haul again if needed.

MARCIE M 
Rating:
5.0

Customer did not leave a comment.

JASON D 
Rating:
5.0

Customer did not leave a comment.

JOHN H 
Rating:
5.0

Equipment was as advertised, DNA was great!

JAMES R 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S 
Rating:
5.0

Customer did not leave a comment.

John H 
Rating:
5.0

Customer did not leave a comment.

MICHELE L 
Rating:
5.0

Customer did not leave a comment.

JASON M 
Rating:
5.0

Customer did not leave a comment.

CANDICE C 
Rating:
4.0

Customer did not leave a comment.

MEKHYEL N 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Good staff and easy to pick up

YEHUDA K 
Rating:
5.0

Very friendly owners and very cooperative, good people !

ALAN M 
Rating:
5.0

Staff was friendly and professional and very attentive to my needs. I will be sure to use this location for all of my future rentals.

JEFFREY L 
Rating:
5.0

Customer did not leave a comment.

MaryJane S 
Rating:
5.0

Was rescheduled to this company after my initial reservation location failed to supply the rental. DNA Auto Repair was able to accommodate.

JACOB C 
Rating:
5.0

Staff was very friendly i always pick that place for drop offs.

ORYAN B 
Rating:
5.0

Customer did not leave a comment.

BRUCE G 
Rating:
5.0

Very helpful and informative owners ( I think that was them ) and staff.

PAUL S 
Rating:
5.0

Customer did not leave a comment.

laure p 
Rating:
4.0

All good

JEFFREY P 
Rating:
5.0

Customer did not leave a comment.

NEAL V 
Rating:
4.0

Jason and his family were all there when I dropped off the trailer. They were extremely polite and helpful.

Dennis M 
Rating:
5.0

Very nice people and very helpful

RICHARD J 
Rating:
5.0

I want to emphasize the PEOPLE over the equipment. Jason and Dustin and crew were very customer service oriented. Will always go HERE when in area over all other locations.

MEGHAN C 
Rating:
5.0

Very fast and efficient pickup and return.

John L 
Rating:
5.0

Customer did not leave a comment.

VERONICA W 
Rating:
5.0

Nothing

John L 
Rating:
5.0

Customer did not leave a comment.

Brian E 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B 
Rating:
5.0

Non customer experience was excellent

ARLENE M 
Rating:
5.0

Great service!

JENNIFER G 
Rating:
5.0

easy pickup and return

THEODORE R 
Rating:
5.0

Very helpful staff! Great customer service!!

EDWARD N 
Rating:
5.0

DNA Auto Repair is kind, understanding, and has a servant's heart. I highly recommend them!

SHAUNA L 
Rating:
5.0

Excellent

TOM M 
Rating:
5.0

Customer did not leave a comment.

TODD Z 
Rating:
5.0

This U-Haul location is extremely convenient for us. We need a 20' truck annually to load equipment for a road race and DNA is very close to our community. The people are very nice and we've always had great service.

Laura H 
Rating:
5.0

Great service each time. thanks.

WILLIAM S 
Rating:
5.0

Customer did not leave a comment.

JAMES W 
Rating:
5.0

Customer did not leave a comment.

EDWARD J 
Rating:
5.0

The attendant was very helpful

ROBERT F 
Rating:
5.0

Just keep doing what your doing the over all customer service was amazing Both Employees I spoke with were absolutely helpful and very professional Highly recommend this business

TIMOTHY W 
No reviews have been submitted for this location.
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