Customer Reviews for Daily Delight Convenience Store
(U-Haul Neighborhood Dealer)

Rating:

5.0

I had no windshield washer in the 26 ft long truck when I got it and the windshield washer super dirty. Very dangerous. The truck was not full of gas. Having it full it’s easier to bring it back full. Why having the gage at 3/4 and having to bring it back 3/4? It’s a pain to have to estimate when you fill ip. Make it simple. Full to full

Rating:

1.0

This location was supposed to be open but it wasn't. There was no good place to park the truck.

Rating:

1.0

They lied about the truck was dirty

Rating:

1.0

Not only were they not open during the business hours they claimed to be but i was charged 5 extra days because it took them that long to realize it was returned. 300$! And they charged me a 20$ after hours return convenience fee. My whole experience with U-Haul was terrible. Didn’t even get the vehicle I understood to be reserved. All I reserved was a phone call apparently. I don’t know how many days it will take to get a refund. U-Haul rep that I spoke to at drop off assured me I was good to go. Guess not. Absolutely horrible experience

Rating:

1.0

fix the app. The app would not load on my android phone.

Rating:

1.0

the location was not open during the listed hours. had to contact uhaul personnel

Rating:

5.0

The gentleman at the counter was super friendly and add me feel like a valued customer very good customer service. A rare thing to find in Edmonton

Rating:

3.0

The van functioned well. It's assumed that the user download the app to use the van...not everyone knows that. There's too much paperwork and tech to go through first before use-that could be mitigated if emailed ahead of time. I DID find the YouTube vids extremely helpful. The store I picked up the van from was fine-though earlier pick up would have been optimal for my move. Thanks.

Rating:

1.0

Couldn’t find the location at first try. Perhaps contact google to make the location more accurate because what they show is very far away from the actual business. I tried multiple times to call the business to get help finding it and there was no answer. The voicemail message says a different phone number than the one you call to contact the business (which is confusing). The truck is parked fairly far from the business, which is not a major issue, but it is an inconvenience. When we went to return the truck, the business was not open even though it was within the posted business hours. We arrived at about 10:30 and the business was supposed to open at 10 but was not. The worker did not seem knowledgeable about the rental process.