Customer Reviews for Dalton Lumber & Supply Co Inc
(U-Haul Neighborhood Dealer)

434 reviews

1010 Lackawanna Trail Ste A   Dalton, PA 18414
(Off Rt 6 and 11 1 mi before Keystone College DO IT Best Center)

(570) 563-1322

Location Hours

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(570) 563-1322

1010 Lackawanna Trail Ste A
Dalton, PA 18414
(Off Rt 6 and 11 1 mi before Keystone College DO IT Best Center)

Services at this Location:

Location Hours

  • Mon-Sat: 7:30 am - 5 pm
  • Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, as everything was perfect. Thank you for help. Abe Pacheco

Abe P. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Keep doing what you are doing.

Stig F. 
Rating:
5.0

Always fast, courteous and professional service at Dalton Lumber!

Jerard B. 
Rating:
5.0

The employee that helped me was the most friendliest person I have met in a long time! The store smelled of popcorn and I felt welcomed the second I walked in!

Blayre H. 
Rating:
5.0

Customer did not leave a comment.

joseph W. 
Rating:
5.0

Customer did not leave a comment.

Debra L. 
Rating:
4.0

Nothing, the staff were super efficient in both locations. Definitely, would recommend.

Bill J. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

raymond R. 
Rating:
3.0

Unit had a light out which the attendant recorded and said he would inform the drop off location. They knew nothing about it when I told them. DO YOU SERVICE ANY OF YOUR EQUIPMENT?

bill C. 
Rating:
5.0

Customer did not leave a comment.

Phillip R. 
Rating:
5.0

Customer did not leave a comment.

Edward F. 
Rating:
4.0

Customer did not leave a comment.

Gerald S. 
Rating:
5.0

Great crew of people working there , make it easy , and painless

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Erin W. 
Rating:
4.0

Customer did not leave a comment.

raj K. 
Rating:
5.0

Customer did not leave a comment.

MARGARET B. 
Rating:
5.0

Super convenient! Great local franchise, and will definitely use this service again!!

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

Thanks!

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

joseph L. 
Rating:
2.0

One tire was low on air pressure as I had to blow it up on the way home. After loading the car it was totally flat in the morning. There is no spare so lost 3 hrs. Waiting for a store to open for fix a flat and still needed to go find and get air.

Arthur B. 
Rating:
5.0

It was fast and quick. The staff is very supportive.

DIPAKSINH P. 
Rating:
5.0

Customer did not leave a comment.

BRUCE W. 
Rating:
5.0

Everything was fine. Very polite and helpful staff

jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

WILLARD H. 
Rating:
3.0

Customer did not leave a comment.

WILLARD H. 
Rating:
5.0

Customer did not leave a comment.

JAY S. 
Rating:
5.0

Scott and Tim were friendly, helpful, and accommodating. I was in and out quickly on both pickup and return. I recommend Dalton Lumber highly.

Marvin K. 
Rating:
5.0

Nothing

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Emerald G. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

I am totally satisfied :) The service at both U-Hual locations was excellent. The cost to rent & ship the U-Box was very competitive. No compaints.

James M. 
Rating:
5.0

Scott was very helpful and made the drop off quick and easy.

Shaun F. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Customer did not leave a comment.

THADDEUS K. 
Rating:
1.0

I flew halfway across the country to rent a 10' box truck with cruise control and drive back to St. Louis. I called before I finalized the plans to make sure everything would be good to go. Was assured by the staff the truck would have cruise. Spent $100 on a cab to get to the location only to find out no trucks have cruise. Then had to spend another $60 on an Uber to get to Penske who took care of us....for $400 less than U-Haul was going to charge. Couldn't be more disappointed.

Ken B. 
Rating:
4.0

Customer did not leave a comment.

Hale C. 
Rating:
5.0

Customer did not leave a comment.

Melanie S. 
Rating:
5.0

Customer did not leave a comment.

joseph L. 
Rating:
5.0

Customer did not leave a comment.

Nancy F. 
Rating:
5.0

The truck was well maintained and very clean, staff was very friendly and helpful. Very convenient, easy transaction.

Scott C. 
Rating:
5.0

Customer did not leave a comment.

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

Florence K. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
3.0

El servisio muy malo espere una hora para el carro de 1.30 pm el carro me lo dieron a Las 2.30 muy mal servisio si le dice a la 1.30 es una hora de diferensia o 5 minutos mejojen eso gracias

Angel I. 
Rating:
5.0

They were very helpful all around, also was the best car trailer I ve ever rented. The trailer was clean and in great sharp, even the brakes worked perfect.

William B. 
Rating:
5.0

I rent vans multiple times during the year and would like to receive some sort of discount, U-haul needs to send incentives due to the fact its quite costly at normal/weekend rates. I was a customer of Enterprise but like your equipment and location better. Please send incentives! Thank you!!

Jerard B. 
Rating:
5.0

Everything was great

Timothy B. 
Rating:
5.0

Excellent customer service. In and out in minutes.

Lynn T. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
4.0

The app did not work when i tried to check in. I Lost 30 mins of my time trying to figure out a way. Ended up having 30 mins less in the appointment window.

RAVIVINAYAK G. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Very good customer service.

Frank S. 
Rating:
4.0

Customer did not leave a comment.

MARK L. 
Rating:
4.0

Customer did not leave a comment.

Willard C. 
Rating:
4.0

trailer was old had no jack to get it off the ball was too heavy to lift off without putting your back in danger price gouging is taking place rental fee should not be anywhere near $1928. for one week one way

peter G. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
5.0

Very efficient No hassle Easy

Jeffrey B. 
Rating:
5.0

Customer did not leave a comment.

Arthur F. 
Rating:
5.0

Customer did not leave a comment.

Stephen F. 
Rating:
5.0

Customer did not leave a comment.

Kim S. 
Rating:
4.0

Customer did not leave a comment.

Allen B. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

Everything was perfect

Daniel L. 
Rating:
5.0

Need more light outside.

Leonel N. 
Rating:
5.0

Customer did not leave a comment.

James A. 
Rating:
5.0

The process was one of the most simple from start to finish. The staff was very friendly and helpful.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

I've rented from this location four times and the Dalton store will continue to be my first choice. Any questions or issues are quickly addressed and resolved. Very nice people to work with.

George W. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

My original rental truck was not returned before me but Ron worked with me to get an alternate truck. Ron was very professional and walked me through everything and called to inform me of status. He does a fantastic job against all odds.

Dale R. 
Rating:
5.0

Customer did not leave a comment.

Nicholas D. 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
5.0

Customer did not leave a comment.

William L. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
5.0

I love using the U Haul at Dalton service center because they are very professional and helpful! U Haul vans are always clean and in great shape, the only issue is the mileage charge. If U Haul was able to give a small discount for consistent customers it would be greatly appreciated! Thank you!

Jerard B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

I reserved a furniture dolly and hand dolly, when I arrived to pick up the truck I was informed that they did not have either.

James B. 
Rating:
5.0

Ron Did a great job getting me on my way, even though their computer system was down. Great service!! Highly recommend

Dale R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
5.0

Customer did not leave a comment.

Timothy D. 
Rating:
5.0

Customer did not leave a comment.

robert K. 
Rating:
5.0

Customer did not leave a comment.

Zachary T. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

Very good

Walter D. 
Rating:
5.0

Can't think of anything.

Mark N. 
Rating:
5.0

Convenient location. Friendly staff. I wish the vehicles came with a full tank of gas every time. Having to guess how much to put back in could be difficult.

Matthew M. 
Rating:
5.0

Great cargo van. Perfect.

Earl L. 
Rating:
5.0

Fantastic job! Exceeded expectations

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

CURT H. 
No reviews have been submitted for this location.

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