I was satisfied with the location. I was not satisfied when my reservation was changed 3 times, and then I was told I would have to drive an hour away to pick up the truck. Finally, Janice from customer service helped me to get. a truck, which was bigger than the truck I ordered, the day before moving day. This whole procedure was extremely stressful and cost me more than what I was quoted. I really don't think I will ever recommend U haul to anyone.
JOYCE C
Customer Reviews for D&S Motorsports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Did not receive additional rented equipment
Gregory FEnsure you system runs properly and discount the services and rentals when I have to wait over an hour to rent.
ZACHARY NLady was super nice and friendly.
JENNIFER DIt was hard to find and was not well marked.
Elizabeth DI’m just going to say that it would be easier if after someone was done with the truck, fill it up before bringing it back and so on and so on. It would be much easier if that was the policy instead of having to fill it before we get started moving.
April S