Customer Reviews for Dane Fette LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dane Fette LLC

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jack O.
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Customer did not leave a comment.

Chastity B.
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The U-Haul coordinator was about 20 minutes late and, upon arrival, First completed another task while I stood by the office and watched. He didn't wear a mask despite having a sign stating a mask requirement . Everything else was good

Mary B.
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We dropped off after hours, but I had the opportunity to speak with Dane on a couple of occasions regarding the truck return. He was always very nice and even returned a call to me well after business hours. We would do business with him again. One note about the on line drop off for this location...your system doesn't recognize the GPS from the app so you can't do the online return b/c the app just says it can't see the location, even when the phone location is enabled. There is no option to move past the location screen so you are stuck. When you call the main UHaul help number about this, there is only a recording telling the caller that you are closed and to call back. I had no way to return the truck, other than to just lock it and leave the keys in the box. (Which is what I did...) There really should be a way to leave a message or talk with UHaul support when this happens.

Johnny P.
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David B.
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Conor M.
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Kimberly H.
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Donald B.
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Paul N.
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Mr. Dane Fette is a true Professional! U-Haul Co. should be proud!

Redora B.
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Just dropped the truck and keys off in a box.

Kenneth B.
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Nothing. Everything was perfect

David P.
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Customer did not leave a comment.

Fred W.
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kaitlynn B.
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None, easy hassle free pick up & drop off.

dale H.
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Robert M.
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You can keep up the good job well done.

Gary B.
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charles W.
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jeffrey D.
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Terrylee S.
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man working there did not check out the returning truck while i was present in any way. so much for alln the procedures that you are suppose to do returning a truck. the location was a mud hole that is being polite about it.

Curtis D.
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Super friendly and very polite and great to work with. Uhaul has a great support system for or company. Thanks for everything.

Thomas M.
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Tom M.
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iris Z.
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Patrick M.
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Slow to check in and i was charged an extra day due to their slowness.

Cody William H.
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Cody William H.
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KEN J.
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Truck was clean, but it's steering and alignment was off. It made driving a bit of a challenge especially with a load. It made me very nervous driving it. For the money I had to spend using it, it sure wasn't a convenience. I've rented from U-Haul several times and this truck is the first one I've had an unpleasant experience with.

Jim K.
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Joann L.
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Michael F.
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Lawrence T.
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Better signage. Location hard to see from highway.

THOMAS N.
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Phil S.
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Rachel M.
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Albert R.
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Customer did not leave a comment.

Kenneth K.
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Customer did not leave a comment.

Michael K.
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Customer did not leave a comment.

larry G.
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Joseph W.
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Jean E.
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Very helpful person in TN... friendly and knowledgable. This was NOT the Uhaul address that we had initially signed up for, but the location was only 3.5 miles different.

brandi C.
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I spoke with Mr. Fette on the phone. He was very professional instructed me to leave the Uhaul trailer next to the others he had on the lot as I would arrive after hours. I was not comfortable in doing so as they were on a gravel hill and was afraid the trailer would roll down the bank so I parked it elsewhere on his lot. Other than that the return process was smooth as well as the pick up.

Matt P.
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Customer did not leave a comment.

Samuel S.
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Dane personally came in on a Sunday morning to handle the pick up.

Jennifer D.
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Customer did not leave a comment.

FRANK C.
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We got the drop off location and there was no one there to drop off the trailer. we were there by 11:30 am and some one was to have been there until 5 pm. we had to call the pick up place to find out what to do.

No reviews have been submitted for this location.

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