Customer Reviews for Darrell Auto Painting & Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Darrell Auto Painting & Repair

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richard B. on

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Julie T. on

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Matt B. on

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No one was there during operating hours

monique M. on

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Richard L. on

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They were GREAT and FAST.

julie R. on

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Very polite and really worked w us to help us get what we needed especially when it was such a QUICK move!

Jeri A. on

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I made reservations online using my debit card, when I arrived to pay my card was considered prepaid. Could not be used without paying deposit. Location can't accept cash! Very nice, awesome people though they were great.

Deanna M. on

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Deanna M. on

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Andrew U. on

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Randy H. on

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Uhaul needs to update the software correctly. These poor people had to spend a ton of time to get it to work. This though was a great place to rent from, they were so nice, and went over and above expections to take care of us. Pass along a big thank you for there great customer service

Deanna M. on

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The truck was in poor condition and had the worst headlights ever. Very unsafe.

ERIC W. on

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Mark B. on

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Martin C. on

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Sometimes pulling in and parking can be tricky at this location. But overall...excellent customer service and attention to detail from the entire staff at this location. GREAT JOB....Yoncalla team.

Scott W. on

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They thought the reservation was for the following day... and thus were not at the uhaul location at the pickup time... had to wait over an hour for them to get back, which screwed up the timeline and logistics we had setup for our move. Not a huge deal, but certainly a inconvenience. The owners were super nice once they got there and took care of us.

Donald W. on

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larry T. on

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robert T. on

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dale C. on

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Computer & people incredibly slow.

SUSAN S. on

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joyce B. on

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Nobody was available for a few days. I rushed to get the truck there but was closed for illness or something.

Alan B. on

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Truck rental was fine. Left out 1 dozen blankets in order though.

CARL C. on

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ronald G. on

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Gary E. on

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No one around location during open hours, Junk vehicles around area/\.

KENNETH W. on

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MARK B. on

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Ariel C. on

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Never contacted me after after hours drop off.. went back the next day to get some money back and he was not there.... Was told he would call me. Never did. I should have gotten money back

Donna H. on

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This was a very remote location that is not a traditional u haul property/business but they were very accommodating and helpful as well as friendly and convenient and I'm thankful they accept these trucks, etc for the remote movers! Thank you!

elizabeth S. on

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Brian A. on

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I'm very happy thank you

RYAN W. on

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kyle M. on

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Michelle H. on

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they were great help ,when we needed it ...thanks

Christopher H. on

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THOMAS N. on

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I was told to drop off at a location that did not have any emoloyees working and when I was told by the 800 number when I was at the drop off location they told me to drop the key and leave. This has cost me another additional cost of over $70. Completely unacceptable and unprofessional. Oh AND I forgot to mention that my reservation was set over a month and a half before the pick up date.

EARL J. on

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WILLIAM B. on

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NINA C. on

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NEFETARI R. on

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Headlight knob missing makes it difficult to pull headlight switch on.

MELISSA E. on

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Gas was empty, they put a gallon in and gave us a 30.00 credit, but it took 80.00 to get it to the line that it was supposed to have started at. The reservation was for 9 am but had to call the business number to get someone down, it took 40 minutes just to get someone there (they were nice and polite though and offered free moving blankets that we didn't need) Then it took them entering the information three times before it 'worked' they charged my card one dollar, and then the regular uhaul fee. We were on a time crunch to move and we were unable to meet our deadline because we received our truck an hour late, and had to miss work in order to finish the move.

JAMES V. on

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JEANETTE S. on

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Darrel was half and hour late for our pick up, and the paperwork was quite slow which left our loaders waiting over an hour to start work.

mark J. on

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GARY H. on

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Arthur E. on

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MALCOLM C. on

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