Customer Reviews for Davis Used Cars & Parts Inc
(U-Haul Neighborhood Dealer)

248 reviews

2778 E Main St   Eagle Pass, TX 78852

(830) 758-0877

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(830) 758-0877

2778 E Main St
Eagle Pass, TX 78852

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ariana R. 
Rating:
5.0

None

HUMBERTO A. 
Rating:
3.0

Customer did not leave a comment.

Ramiro R. 
Rating:
1.0

My reservation was moved to another location. I asked to pick up at 7AM finally left the store about. Owner/manager was late, finally left the store about 10AM receptionist was no help.

Rene D. 
Rating:
3.0

Waited for an hour to be attended employee was out doing something else

JOSE H. 
Rating:
3.0

A Phone service 24/7

MAURICIO R. 
Rating:
3.0

Customer did not leave a comment.

Barry D. 
Rating:
5.0

Customer did not leave a comment.

Rogelio R. 
Rating:
5.0

Need newer trailers and new tires, a bit bumpy

Israel M. 
Rating:
5.0

Nothing, Eddie Ruiz was very helpful and very attentive in helping us get a truck on short notice

Victor A. 
Rating:
3.0

Customer did not leave a comment.

Ramiro R. 
Rating:
3.0

Customer did not leave a comment.

Jesus S. 
Rating:
5.0

Customer did not leave a comment.

Brian charles S. 
Rating:
5.0

Customer did not leave a comment.

DIANA M. 
Rating:
5.0

Customer did not leave a comment.

JAIME D. 
Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
2.0

It says this location is open on Saturdays and it's not i had a hard time getting in touch with customer service was on hold forever took me four hours to get the truck

Veronica D. 
Rating:
5.0

Customer did not leave a comment.

VICTOR G. 
Rating:
3.0

Customer did not leave a comment.

JULIAN V. 
Rating:
5.0

Customer did not leave a comment.

Rolando F. 
Rating:
4.0

Customer did not leave a comment.

Krystina M. 
Rating:
5.0

Customer did not leave a comment.

Clemente C. 
Rating:
5.0

Customer did not leave a comment.

Margueritte F. 
Rating:
4.0

Customer did not leave a comment.

Juan M. 
Rating:
5.0

Customer did not leave a comment.

Rosendo V. 
Rating:
1.0

When asked to change the drop off location and why it had changed from the reservation. Clerk told me he would just cancel the whole thing it didn't matter to him. Very unprofessional and rude.

Alexis A. 
Rating:
3.0

Customer did not leave a comment.

ronald T. 
Rating:
1.0

Be honest and give information about the rental....not just use your app an fill it up.

oscar B. 
Rating:
3.0

Back of uhaul was not clean broken glass was left in uhaul not cleaned

Jean W. 
Rating:
1.0

Very poor comunication , Whit a negative attitude and laying to customers very bad experience whit the customer service from that location .

Oscar R. 
Rating:
5.0

Customer did not leave a comment.

wilson L. 
Rating:
5.0

Customer did not leave a comment.

Ana A. 
Rating:
5.0

Excellent customer service, it was pouring rain and the rep Eddie went out and hooked my trailer up so I didn't have to get wet. Outstanding experience

Eddie P. 
Rating:
3.0

Customer did not leave a comment.

Juan G. 
Rating:
3.0

Customer did not leave a comment.

Miguel M. 
Rating:
1.0

Customer did not leave a comment.

Charlene R. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
3.0

Customer did not leave a comment.

TRACY S. 
Rating:
4.0

Customer did not leave a comment.

Terryal C. 
Rating:
5.0

Customer did not leave a comment.

tim P. 
Rating:
4.0

Customer did not leave a comment.

Josue S. 
Rating:
5.0

All was good and well within my budget and i have already recommended that location to friends friendly service

Daniel C. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Keep doing what you are doing.

robert C. 
Rating:
5.0

It would make me feel better having an option where I send a pic of trailer at the time of pick up that way I can feel better at the time of drop off. Knowing how “clean” it is compared to when I picked it up.

Jesus B. 
Rating:
5.0

Customer did not leave a comment.

Jorge G. 
Rating:
4.0

Customer did not leave a comment.

OSCAR C. 
Rating:
5.0

Customer did not leave a comment.

marilyn G. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Excellent Staff and Service!!

RAUL Z. 
Rating:
5.0

Had trouble with the app. The guy at the counter was great and got me on the road quickly.

Dennis G. 
Rating:
5.0

Yo necesitaba un dolly, y en la reservacion lo incluyeron pero cuando llegue a la ubicacion no contaban con equipo, la verdad fue desilucionante porque piensas que si lo tendras y luego a la mera hora no.

Jose Manuel G. 
Rating:
5.0

They were very helpful and explained to me what was wrong with hit truck and why it sounded so bad. They showed me exactly why it sounded like that. He explained why this truck should've never left the Falfurrias location. The man even backed me up when calling corporate saying that I “don't look like I would do something” like that.

Robert R. R. 
Rating:
5.0

More options on trailer sizes!!

Jesus B. 
Rating:
3.0

Customer did not leave a comment.

Carlos F. 
Rating:
4.0

Customer did not leave a comment.

Saul T. 
Rating:
4.0

Much better than my last experience. Problem free.

Dennis G. 
Rating:
5.0

Nothing really .

Elbero S. 
Rating:
2.0

I went to pick up my truck. The app was having problems and it took 1.5 hrs. I get home and the dollies are missing. I had to drive to Del Rio and buy one at Harbor Frieght. I wasted a whole day of my rental and they still put it on my bill. I called the regional office in San Antonio and all I got was I am sorry have a nice day. The lady online tried to help but only after I posted my frustration on face book. A really bad experience.

Dennis G. 
Rating:
3.0

Change of attitude. Need people kindness.

Fransces P. 
Rating:
1.0

Have more than one person in charge of returns. I was wrongly charged an extra day because the only person who did returns was out on a Dr.'s appointment. I was told to leave the trailer and a copy of my contract and when the person in charge came back he would complete the paperwork. I returned the trailer on time and was still charged an extra day for something that was not my fault.

Alicia R. 
Rating:
2.0

Both locations ar a bit to be desired. Appearance does go a long way sometimes in business.

sharlee A. 
Rating:
1.0

Need to clean trucks and actually check if they start up

Diego C. 
Rating:
5.0

Excelente service

PEDRO H. 
Rating:
5.0

Excelent service and very personal atention A+

GERARDO G. 
Rating:
5.0

Great customer service at this location in eagle pass.

Brad S. 
Rating:
4.0

Customer did not leave a comment.

Royce D. 
Rating:
4.0

Customer did not leave a comment.

Roberto R. 
Rating:
5.0

Customer did not leave a comment.

Mellissa Marie M. 
Rating:
5.0

Great customer service

jesus O. 
Rating:
5.0

All Good

HUMBERTO A. 
Rating:
1.0

Customer did not leave a comment.

sylana F. 
Rating:
4.0

Got what I needed and when I needed it. Didn't try to sell me anything else.

Glen H. 
Rating:
1.0

Bad service

Gustavo C. 
Rating:
1.0

Communication regarding reserving units NEEDS to be improved. My opinion of uhaul has been greatly affected.

Alvaro S. 
Rating:
3.0

Customer did not leave a comment.

erasmo A. 
Rating:
3.0

Customer did not leave a comment.

Obed E. 
Rating:
5.0

Customer did not leave a comment.

Edgar G. 
Rating:
3.0

The equipment was not there. Had reservation for 9am pick up and when I got here they said they don't carry the 6x12 trailer I rented. I hade to wait 2 hours for one to be sent from another city. They call me back to pick it up and the moving blankets I ordered were not in the truck and the place did not have them.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

gary H. 
Rating:
4.0

Customer did not leave a comment.

Susan Y. 
Rating:
5.0

Customer did not leave a comment.

Anna C. 
Rating:
1.0

Equipment was ok but very bad customer service seems like nobody works on weekends in Eagle Pass. I rented a dolly and some furniture pads which were not included and the manager was nowhere to be found. Some lady from San Antonio had to explain to me I was pretty much screwed. Now my furniture is all cracked plus had to carry everything to the third floor. If you are moving from Eagle Pass might as well look for a truck and trailer and do it yourself!!!

Fawaz A. 
Rating:
5.0

Customer did not leave a comment.

Rogelio R. 
Rating:
4.0

Customer did not leave a comment.

Alberto G. 
Rating:
4.0

Great

clifford T. 
Rating:
5.0

Customer did not leave a comment.

RUDY H. 
Rating:
5.0

Customer did not leave a comment.

manuel M. 
Rating:
4.0

Customer did not leave a comment.

ADAN D. 
Rating:
4.0

Customer did not leave a comment.

Joe O. 
Rating:
4.0

Customer did not leave a comment.

christian F. 
Rating:
5.0

Customer did not leave a comment.

horacio M. 
Rating:
5.0

Customer did not leave a comment.

SUSANA R. 
Rating:
5.0

Great service!!!

Elizabeth R. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
3.0

Customer did not leave a comment.

Victor B. 
Rating:
1.0

The Davis used cars and parts did not have the dolly or furniture mover inside the truck we were to have. When we finally got the code to lock box - that took two calls to U-Haul to receive access to the key, we did not get the truck the web site said we were to have. We got truck "TT 5182 E"

Mike D. 
Rating:
5.0

Customer did not leave a comment.

Sharon M. 
Rating:
1.0

Customer did not leave a comment.

maria M. 
Rating:
3.0

Customer did not leave a comment.

Antonio T. 
No reviews have been submitted for this location.

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