The. Merchant deceived us
Wahab B
Dawgs Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Athens, GA 30606
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkNo problems what so ever, this is my second rental in the past two weeks for moving my grandchildren. I rental a van in Atlanta and a truck in Athens both rental went smoothly.I will need another rental this next month then hopefully everyone will be in place for at least a few years. Thank you for your continued ease of finding great locations with friendly staff.
THATCHER WEasy to check in the truck took less than 3-5 min
Nancy KThere should be a notification when booking that states "this location will be closed at the requested pickup time". An online/app check in will be required. When I got to my pickup location I opened the back and the floor had dirt all over it. It required cleaning before use. Also, when I picked up the truck there was barely over quarter take of gasoline. Fill these things up, don't make me guess how much gas I have to put in it when returning.
PATRICK YI called ahead to ask if they had a trailer. They said yes. When I got there they did not have a trailer, only a truck which was more than twice the price of a trailer. I needed this for about 2 hours. I asked if someone would be there in 2 hours so I could return it and they said yes. When I got there 2 hours later the Open sign was still lit but the door was locked and barred and no one answered the phone. I had to wait an hour and a half to turn it in. Also the mileage in the vehicle did not reflect the mileage in your system. I had the feeling that if I had not noticed those and said something to the attendant they would have attempted to charge me for the discrepancy miles. Just an overall sketchy, poor experience.
JASON G