No one was there when I drop it offMelody G.
Customer Reviews for Dawson Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Danyel Y.
Nothing. Great service.Travis I.
The console cup holders needed to be cleaned but the overall experience was good. The app was so easy to use!! Customer service reps were really nice. I would use this location again.Leigh S.
Having the gas on E is very ridiculous when picking up the vehicle. It's really sad that you spend hundreds of dollars on the truck and we had to fill up the tank 4 times.TeNesha T.
Customer did not leave a comment.Letravia L.
Customer did not leave a comment.Jessica B.
Customer did not leave a comment.Sylvia F.
Customer did not leave a comment.CORDARIAL H.
Customer did not leave a comment.Michael Y.
Customer did not leave a comment.Trontavious G.
We are very pleased with the customer service at the pick up and drop off location.James S.
Everything worked out well. Great customer service and nice staffJennifer J.
Staff unhelpful. Difficult to findAndrew S.
Please STOP charging for extra things after I return the truck.. This is the third time I have had an extra charge on my card from you all after the fact ! I'm sick of y'all will never use y'all again!!!!GABREALE F.
Customer did not leave a comment.Kim E.
I would like to check it out before I left with it.Joesph A.
Great jobWilliam Robert H.
only issue was a tire blew had to sit beside road with my family in Wildwood fla. for 3 hours waiting on repair manKEN J.
Nothing the service was excellent and they were very friendlyKASHENA R.
Service was excellentLameisha B.
Original location did not have our reservation, nobody present on property or available to answer the phone. Had to drive 30 minutes away to this location to get trailer. The gentleman was very nice, however didn't have the furniture pads that I reserved. I had to call uhaul to ask for help and was told they would send me a gift certificate to my email to get the pads at a third location. I never received the certificate so I had to call uhaul back. At this time the lady stated she couldn't send the certificate again so she verbally gave me the certificate number. When I arrived at the third location to get the pads, the certificate number did not work because it didn't cover the amount we had reserved and a hold placed on our credit card. I had to call uhaul again and this time the representative said she didn't really know what to tell me. Luckily the lady at this location made a nite on the order that I would be taking a dozen pads and returning them back on date of return. Two days later we had to drive out of the way again to return the trailer, even though we were told we wouldn't have to originally, and I had to return the pads back to a different location where I got those from. The experience was a hassle, frustrating and at this point I am extremely dissatisfied with our experience with uhaul.debbie W.
Everything was A ok!!!Keith C.
I experienced the worst service humanly possible from being told lies about my rental to an associate asleep on the phone durning our conversation .You guys need to pull calls from my initial conversation .Im beyond upset with the quality of service I received .Shemetricia J.
Dawson, GA has excellent customer service skills, had the truck ready on time and was clear in expectations.Sandra H.
Customer did not leave a comment.ZORAL S.
The owners were very rude and racist to me and my kids even said the woman who rented me uhaul in cuthbert Georgia prior week should be shot it was a sad experience and I need to speak to someone asap please call me at 2293760369RHONDA H.
Very knowledgeable and pleasant. Hooked up epuipment and checked it out to make sure everything worked properly. Can't say enough about these people.Teddy F.
Customer did not leave a comment.DAVID B.
This was excellent made home safe with no problemsQuanshika Z.
Change nothing. Customer service was what I was impressed with. Great location.....Steve H.
Customer did not leave a comment.Rusty L.
Customer did not leave a comment.Sabrina P.
Customer did not leave a comment.Marquez H.
I have used this location several times and will continue!! Best folks ever!!!Terri S.
The 24/7 process was not smooth . My GPS on two phones did not register my location for me to get the key out of the lock box.Sabrina M.
Customer did not leave a comment.Sue M.
Customer did not leave a comment.Quinn F.
Customer did not leave a comment.Tera C.
Customer did not leave a comment.Roy M.
Customer did not leave a comment.Greg H.
Dawson Repair was AWESOME!!!! Thanks for your kindness and the willness on helping my husband and I on our trailer rental. May God bless you all.Andria D.
Customer did not leave a comment.Harvey C.
Customer did not leave a comment.Ronald B.
Customer did not leave a comment.GINGER W.
I had a wonderful experience with Uhaul, from the truck to the storage facility and the custoner service over the phone. I will use you again and recommend to others. Thank you.Christian J.
Customer did not leave a comment.James W T.
Everything was perfect in every way. Thanks. Walter E. LewisGene L.
Customer did not leave a comment.irvin H.
Charged me for insurance without my approval. Had someone else pick up the truck for me so i didn't realize it til later and they wouldn't refund it.DAVID U.
Customer did not leave a comment.Patricia H.
Customer did not leave a comment.Breanna H.
Good customer service.Edith T.
Customer did not leave a comment.Gregory A.
I had to go out of my way to get to this great service after being let down earlier that morning by another U-Haul service center in Albany . The service here was great , accomodating and efficient . I was waited on by Mrs Janice McConnell and she was very courteous, knowledgeable and honest. She gave me great and fast service with a smile . She took care of me after I had been let down from the previous U-Haul experience . And when I got ready to leave her husband Mr. McConnell had pulled up the truck , had it warm and ready to go for me. All Uhaul Centers should be as inviting. WAY TO GO!!!PAMELA M.
Customer did not leave a comment.John B.
Excellent Customer Service!!CHERYL J.
The place was closed at 2;00 pm on Saturday.GARY C.
Customer did not leave a comment.CHRIS S.
Service already great.Richard L.
Customer did not leave a comment.LINDA W.
Customer did not leave a comment.Luther H.
Customer did not leave a comment.ALLEN C.
Customer did not leave a comment.Karen H.
Customer did not leave a comment.ALBERT B.
Excellent customer service always willing to assistJOE W.
Customer did not leave a comment.JUDY G.
The vehicle needs maintenance. The drivers and passengers doors are hard to close and have to be slammed. The manager of this location was great. She definitely is a positive asset for U-Haul and understands customer relations very well and lives by it.Franklin E.
Customer did not leave a comment.Adrianne G.
Customer did not leave a comment.ALLEN C.
Good service. very friendlysusan S.
People were great, return was easy.Roberta C.
Customer did not leave a comment.Becky B.
Customer did not leave a comment.Corky L.
Customer did not leave a comment.brenda L.
.99 per mile is extremely high. You all can drop the mileage rate down some to make it a better experience.Broderick C.
I am very disappointed with the whole uhaul reservations online. I spoke to several different representatives and needed to pay in advance since parents were picking the truck up on the way to my place. I pre paid (found out my parents had to pay the taxes when they picked up the truck) and then the appliance dolly was not on the reservation. I had spoken with a representative the day before to verify that it was and she assured me that It was on the reservation. I am satisfied with the help from people at the actual locations but VERY unsatisfied with the way everything was handled through the reservation line.Glenn W.
I've seen better maintained stores. The customer service was excellent but the overall look at the place was an eye sore. I couldn't tell where the place was either.jesse H.
Customer did not leave a comment.David U.
Customer did not leave a comment.Joe W.
Great Job.GREG W.
Absolutely nothing. These people were friendly, personable, and took care of our needs very efficiently.anne M.
Customer did not leave a comment.william M.
Customer did not leave a comment.SAVANY D.
Customer did not leave a comment.Terrie D.
Customer did not leave a comment.BETTY JO S.
Customer did not leave a comment.NATHANIEL B.
Very pleased with the service. I will use them again.Cynthia J.
Customer did not leave a comment.Adrian S.
Customer did not leave a comment.KAYLA W.
Very nice people to do business with!! Truck was ready with the A/C running. It does not get any better than this.JL Y.
Customer did not leave a comment.JOHN G.
Everything was prompt and curtiousTIMOTHY W.
Customer did not leave a comment.JOE J.
Customer did not leave a comment.Teresa S.
Customer did not leave a comment.SHANDEIDRA J.
The only thing I didn't like was the cigarette smell inside other than that, the services were great!!!LASHAUNDA J.
Customer did not leave a comment.CYNTHIA J.
Customer did not leave a comment.EDRA G.
Please make sure you check your gas and mileage before you leave the site. Once I arrived at my destination my mileage was wrong which showed I went over 167 miles. Their mistake almost cost me an extra $111.00 which I was not pleased with.Shanae D.