Customer did not leave a comment.Bryan M.
Customer Reviews for Dayferts Truck & Auto Repair
(U-Haul Neighborhood Dealer)
Lockport, NY 14094
Services at this Location:
- Mon–Fri7 am–3 pm
Special Operating Hours
- 12/26/2022: Closed
- 1/2/2023: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wire harness for trailer was sketchy on picking up and I had to hurry rig it on the roaddavid W.
Customer did not leave a comment.williams E.
Nothing to say..There was only one bump in the road but everything worked out fine thanks to customer service ...5 stars!!!!HARDY S.
Customer did not leave a comment.Carole G.
I didn't rent anything from you there an investigation into this matterjesse T.
This place sucks. Go to home Depot, it's way cheaper!!Lisa W.
Customer did not leave a comment.Michael C.
See pick up location notes. Poor. Truly terrible.Tracy S.
Convenient location, friendly staff, easy in & out and they had the size trailer that I needed available.Jerry F.
Customer did not leave a comment.Lynne M.
Very nice peopleJOSEPHMICHAEL B.
Very smooth, easy process. Highly recommended to anyone needing a Uhaul truck.Jeffrey R.
I rented a couple blanketsâ€¦ Several were very filthyâ€¦ One with cat urine the other with suitâ€¦ The people were greatâ€¦ It was probably an oversightâ€¦ I really appreciate U-HualJOHN B.
Chrissy was extremely polite and friendly! Very smooth transition. Truck was clean and worked perfectly! Location was very clean! Nice job Chrissy!! Drop off gentleman was very polite also. I didn't get his name! Smooth drop off in Easton pa.Robert K.
Customer did not leave a comment.GLENN B.
Customer did not leave a comment.Joseph D.
Customer did not leave a comment.Gabriel P.
Customer did not leave a comment.john B.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.Josh N.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Kevin B.
Customer did not leave a comment.Heather D.
While I was completing the paperwork, the trailer was disconnected. The electrical connection protective cap on my wiring harness was gone when I returned to my vehicle.Kevin R.
Friendly place. Nice people. ????Ted C.
Customer did not leave a comment.Jack Z.
Dropped off Sunday did not talk to anybodyEDWARD M.
Customer did not leave a comment.Jason P.
Customer did not leave a comment.Eric M.
The people were nice, but the door for the back of the truck was broken. When we arrived home and opened it the door only opened so far. The cable had been all wrapped up wrong and when we called for someone to fix it we were on hold for over and hour and passed around through several different phone numbers and people. Finally when we were able to talk to someone they said it would be another hour and a half before they could get someone out to fix it. At that point my father was already trying to fix it and within an hour of his time he was able to fix it.Cierra S.
Customer did not leave a comment.amber B.
Customer did not leave a comment.Shannon S.
Worked out greatjim G.
Trailer was damaged prior to pickup and not marked down by previous location. Still worked as needed. Location handled it and took pictures and reported it. Very satisfiedPatrick K.
I origionally booked at lockport storage mall when i showed up they were not there i called only to find out my reservation was moved to a different place and i was never notified. That was very disappointing not sure i will ever rent uhaul again after barely making it to the other place on time to get my rentalDevin M.
The entire truck rode very poorly, and the cab of the truck freaked like pet urine.Jeremy C.
Customer did not leave a comment.Nestor K.
Very friendly and helpful.Kimberly C.
Customer did not leave a comment.Marie L.
Customer did not leave a comment.Richard C.
Customer did not leave a comment.Jerry B.
Customer did not leave a comment.david R.
The site location was fine. The trailers should have a tongue jack. Trailer is heavy to pick up and put on hitch. Needs more tie down locations. Need some on the walls, half way up, not just the 3 on the bottom of the wall. Other wise ,trailer pulled fine with no problems.JIM B.
Customer did not leave a comment.Walter A.
The online reservation and check in process worked well. The scheduled pick up of the trailer was quick and easy. The trailer appeared to be fairly new and was in excellent condition. No issues!George J.
They were closed when I dropped it offChad D.
Customer did not leave a comment.Benjamin L.
Customer did not leave a comment.Todd K.
Customer did not leave a comment.Joseph S.
Customer did not leave a comment.kevin M.
Customer did not leave a comment.Michael R.
The facility was closed before I got there. I tried to call the phone number posted on the gate but got no response, so I left a message. My trailer was checked in the next day, but I only found that out b/c I called the 800 number to check on it.Nick S.
We needed a 10' truck for same day moving. Dayferts had one available and were very accomodating. Easy pick-up for Lockport area.PAULA P.
Customer did not leave a comment.Harry S.
Customer did not leave a comment.James L.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.Wayne N.
Customer did not leave a comment.Bob G.
Loved my experience with the UHaul rental!Carmen W.
Great Customer Service!KEVIN B.
Customer did not leave a comment.Chuck H.
Customer services has great and very helpful! I certainly will rent a truck from them again.Christopher A.
I've rented from this location before and the staff is extremely friendly. I will rent from here again.Gregory W.
Customer did not leave a comment.GREGORY W.
Customer did not leave a comment.RONALD T.
20+ plus miles from chosen pick up location - cost me $90 cab ride - your traffic dept.is cluelessJOHN B.
Extremely businesslike and efficientharrison S.
I specifically asked if the truck had been serviced and if they could promise that I would have no problems on the long haul.. Of course they said yes, reassuringly. But at the the 75% mark of our journey the "service indicated" warning light came on, and it took some 15 minutes of concern before I realized the light was saying that the service Interval had been reached (and that it was presumably safe to drive the truck to the completion of our haul.). It also cost me two quarts of oil, to be sure that we had adequate cooling and lubrication to the end. I will add that the steering input was vague and constantly hunting, as though the tie rods and ball joints were worn out. This vagueness of steering demanded constant vigilance on the road, and cost highly in anxiety. Finally, NOT the fault of UHaul, the surfaces of the interstate highways are in dreadful, dangerous states in many places in every state we traversed. This made the steering dysfunctions MORE dangerous.Robert S.
costumer call center SUCKS..!!!! mess up my order not just once but twice.. i am so mad the way i was treated and i don't know if i would use your service or equipment ever again...KEN O.
It's a hard place to find without GPSphilip B.
Customer did not leave a comment.Ellen B.
Customer did not leave a comment.SAM DOAK S.
Great service Painless.. Employees were knowelgable, professional, courteous friendly and helpfulAnthony R.
It was an after hours drop off. We had to leave it in the driveway. Difficult to turn around.JOHN K.
Customer did not leave a comment.Fred L.
The employee led me on a wild goose chase by trying to tell me I needed a converter kit because my vehicle had amber tail lights and the trailer I was renting had red tail lights. This is a false statement and after driving around trying to find such a kit, I was informed by two reliable sources that there is no such thing. I took care of the issue by cleaning off the hitch connectors on my vehicle and returned a second time to finally pick up trailer . Employees renting equipment should have should have a Little knowledge of such equipment.terrible experience which delayed me two hours!DAVID B.
Customer did not leave a comment.Kevin E.
It was almost an hour away when there were other vendors closer, but they did not have the trailer I needed. I could not book online. The location also could not get into the UHaul system to complete the transaction and had to call the same 1-800 number for customers and wait on hold for 10 minutes like I did. UHaul in general was well below what it has been in the past.DARRYL M.
very Hard to find. a bigger sign is neededDAVID D.
Upgrade trucks with hands free Bluetooth since it's illegal to use your phone without hands free & add cruise control.Nick T.
Customer did not leave a comment.robert M.
Make sure the trucks are in good working condition!Ken W.
I got the wrong sized truck I had to drive from Niagara Falls to Buffalo twice. I was not happy about that at all. When I first called U-Haul I thought I was getting a bigger truck. Everything else was fine except for that.catherine P.
Customer did not leave a comment.Branden B.
Give me a truck at the location where I made the reservation for and not 14 miles away. I had to pay a taxi to take me that far!Cristinel A.
Could I please have a receipt sent to me as I put mine in the box with the keys and contract by accident. Please send a copy of the receipt to po Box 577, Lockport, NY 14095.....Thanks so much.Laura T.
Customer did not leave a comment.kathleen M.
Customer did not leave a comment.NATHANIAL L.
Customer did not leave a comment.clarence B.
The Service was wonderful, I had a complicated situation and Jeanette was an absolute pleasure to accommodate my needs would most definitely recommend to a friend!SARAH S.
Customer did not leave a comment.Louis M.
No improvement needed. I was so impressed with this location, that also repairs trucks and cars, that I will probably use them for any vehicle repairs that I may need in the future.DAN W.
found the hours of this location,very, very incovienent.JUDITH M.
Customer did not leave a comment.GEORGETTE V.
Customer did not leave a comment.JAMES M.