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Bonnie L
Customer Reviews for Dayferts Truck & Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Knowledgeable and friendly service. Equipment reserved was in good working order.
DANIEL MGreat Customer Service and Friendly
DENNIS SEveryone was friendly and helpful
AMANDA CI found it awkward almost to the point of panic to do a remote rental.
mark mExcellent service courtoisie respect professionnel
KARIM IHave a couple less trucks, and thus provide someplace for a customer to park.
James PTook an hour and a half to check out my truck they charged me $30 in gas after I put gas in it because the idiot owners did not. Said I drove 24 miles when I actually drove 6! Charged me $170 when the original quote was 45 plus 109/mile wtf?!
Jon RNot A thing . It was a good experience . Thank You
doyle pA nice place. A good place for people to go for rentals also.
Les DCab interior smelled like cigarette smoke in an old bar room. Rear box smelled like someone just unloaded a wagonload of hay and cattle. Cleanliness and fresh aroma would be a major improvement. Vehicle ran well, and the staff there was very very friendly, accommodating and helpful.
David HVery good customer service. Friendly people.
douglas mNice Location as well as a nice customer service
Arvinder SGreat
Robert NWe dropped off at night. The signage was not lit so we actually missed it and had to turn around. We also had some issues locating the drop box for the key, but other than that it was convenient
Suzanne SNothing, this place has it's act together! Friendly and helpful employees.
CHRISTOPHER LReceptionist was wonderful and very helpful. Did a fantastic job!
Edmond NThe Only Problem I Had Was My Phone At The Time Was Not Taking Pictures So Christine At Dayferts Auto Was So Super Sweet And Helped Me Enroll If I Not I May Have Been Screwed. My Suggestion Is If I Were A Business Owner I'd Put A Kiosk Somewhere Either In An Indoor Location Or Under A Covered Shelter. Your Going To Have Some Folks That Just Aren't Phone Savvy Have To End Up Canceling. Im Not A Phone Genius By Any Step Of The Imagination But The Whole Process Was A Blurr And If I Wasn't For Sweet Christine Then I'd No Doubt Have To Cancel And Reschedule. Outside Of It Was A Great Experience. Sincerely, Jerry Gibson
Jerry GGreat rental experience! Folks were very friendly! THANKS!
RICK SWire harness for trailer was sketchy on picking up and I had to hurry rig it on the road
david wNothing to say..There was only one bump in the road but everything worked out fine thanks to customer service ...5 stars!!!!
HARDY SI didn't rent anything from you there an investigation into this matter
jesse tThis place sucks. Go to home Depot, it's way cheaper!!
Lisa WSee pick up location notes. Poor. Truly terrible.
Tracy SConvenient location, friendly staff, easy in & out and they had the size trailer that I needed available.
Jerry Fgreat
Joseph SVery nice people
JOSEPHMICHAEL BVery smooth, easy process. Highly recommended to anyone needing a Uhaul truck.
Jeffrey RI rented a couple blankets… Several were very filthy… One with cat urine the other with suit… The people were great… It was probably an oversight… I really appreciate U-Hual
JOHN bChrissy was extremely polite and friendly! Very smooth transition. Truck was clean and worked perfectly! Location was very clean! Nice job Chrissy!! Drop off gentleman was very polite also. I didn’t get his name! Smooth drop off in Easton pa.
Robert KWhile I was completing the paperwork, the trailer was disconnected. The electrical connection protective cap on my wiring harness was gone when I returned to my vehicle.
Kevin RFriendly place. Nice people. ????
Ted CDropped off Sunday did not talk to anybody
EDWARD MThe people were nice, but the door for the back of the truck was broken. When we arrived home and opened it the door only opened so far. The cable had been all wrapped up wrong and when we called for someone to fix it we were on hold for over and hour and passed around through several different phone numbers and people. Finally when we were able to talk to someone they said it would be another hour and a half before they could get someone out to fix it. At that point my father was already trying to fix it and within an hour of his time he was able to fix it.
Cierra SWorked out great
jim gTrailer was damaged prior to pickup and not marked down by previous location. Still worked as needed. Location handled it and took pictures and reported it. Very satisfied
Patrick KI origionally booked at lockport storage mall when i showed up they were not there i called only to find out my reservation was moved to a different place and i was never notified. That was very disappointing not sure i will ever rent uhaul again after barely making it to the other place on time to get my rental
Devin MThe entire truck rode very poorly, and the cab of the truck freaked like pet urine.
Jeremy CVery friendly and helpful.
Kimberly CThe site location was fine. The trailers should have a tongue jack. Trailer is heavy to pick up and put on hitch. Needs more tie down locations. Need some on the walls, half way up, not just the 3 on the bottom of the wall. Other wise ,trailer pulled fine with no problems.
JIM BThe online reservation and check in process worked well. The scheduled pick up of the trailer was quick and easy. The trailer appeared to be fairly new and was in excellent condition. No issues!
George JThey were closed when I dropped it off
Chad DThe facility was closed before I got there. I tried to call the phone number posted on the gate but got no response, so I left a message. My trailer was checked in the next day, but I only found that out b/c I called the 800 number to check on it.
Nick SWe needed a 10' truck for same day moving. Dayferts had one available and were very accomodating. Easy pick-up for Lockport area.
PAULA PLoved my experience with the UHaul rental!
Carmen WGreat Customer Service!
KEVIN BCustomer services has great and very helpful! I certainly will rent a truck from them again.
Christopher AI've rented from this location before and the staff is extremely friendly. I will rent from here again.
Gregory W