This was n awful experience. I had intentionally rented from a location that I can walk to from my house. Two hours before pick-up time I get a call saying that they don’t have the equipment but a can get a truck some place farther away. I accept the change because what choice do I have? It turns out the new place is a barber shop. The app crashed when I tried to do online pickup. I had to wait for someone to finish cutting a guy’s hair before I could complete the pickup. Honestly, you should give me a discount.
Robert G
Customer Reviews for Definition Barbershop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck (there was only one and parked on the street) was covered in leaves. I had to ask for the blankets I’d reserved. There were only 8. The truck was covered in leaves. I started the truck and had a low tire light come on as soon as I drove. I filled it a couple blocks away and the the light was still on. I called the Lincoln Park and they traded it out.
Phil B