Customer Reviews for Denis Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Denis Auto Inc

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Nicholas P.
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On a trouvé ça très stressant de ne pas avoir de confirmation de notre location d camion et équipements avant la veille de notre déménagement. Ce commentaire ne vise que Uhaul et pas Denis auto,car on nous avait dit qu'on pouvait nous envoyer dans un autre endroit à 24h d'avis.

Doris M.
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Passer un balai dans la boîte du camion minimalement. Et ne pas surcharger le client...

Francois B.
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Customer did not leave a comment.

Nathaniel F.
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Vincent B.
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Dirty lot with broken cars and parts everywhere. Really a shame.

Jean-Francois L.
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Louis G.
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francois D.
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lynn A.
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J'apprécie faire affaire avec Denis. Un homme juste et un fonctionnement efficace.

paul-andre D.
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Customer did not leave a comment.

Mathieu A.
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CAROLE V.
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Rene L.
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Guillaume B.
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Mario P.
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CAROLE V.
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Did not see this person, only dropped the Keys in box at 18:00 with the devil cart inside,full fuel, with pictures takenof mileage and cart for proof !this person Was advised of the truck drop off on 1st of July in the morning around 8:30 left on vocal message !

Erica L.
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Customer did not leave a comment.

Jonathan T.
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Initial reservation was made weeks in advance for Montreal. Received a call 48h prior to pick up telling me I had to take an extra day off work to go pick up the truck in Shawinigan (5h00 go and back time with regular traffic delays) as uhaul was not able to honour their rental location. I had ordered 12 blankets but only got half a dozen as they did not have any left. Gas tank was 1/4 full but marked 7/16 full on contract (only realized this on drop off comparing with picture taken prior to departure). Was told no price adjustment could be done for it. Was charged extra for having surpassed allowed mileage (because I had to drive 5h to pick up the truck for you). Spent 2h on the phone trying to get the bill settled. Worst experience ever. Will not recommend your company.

Caroline Q.
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Customer did not leave a comment.

Denis D.
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tout est parfait

Andre R.
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Daniel G.
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Alain L.
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Bernard B.
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le service en ligne ne fonction pas .

Luc V.
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Annie G.
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J'avais demandé à Trois-Rivières, j'ai dû aller le chercher à Shawinigan et on m'a chargé le km soit 50km de Shawinigan à Trois-Rivières ainsi qu'un surplus pour la grande distance. Votre employé était complément perdu au téléphone. Service pourri et crosseur!!

Jean L.
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Benoit L.
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Eric C.
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Very friendly and quick drop off experience.

Marc L.
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Hi Dénis Auto was amazing He made my trailer pick up a Number 1 experience. Fast, efficiently and pleasant

Jose C.
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Customer did not leave a comment.

Pierre D.
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Excellent service et grand terrain pour manœuvrer avec la remorque

Marc L.
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Tout était parfait et le type qui nous a servi était à son affaire. Pas de perte de temps, très efficace.

Ivanna H.
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I wanted to say a big thank you to ( the man I believe maybe the owner of the garage). He was beyond nice. He helped me back up the truck 15 ' along a very narrow path so that it would be easier for us to load the furniture. When I asked him why there was no rear view mirror we both could not stop laughing. He took his time showing me where everything was in the truck ( I had never driven such a large truck before) and he made sure I was ok before leaving his parking lot. I was not advised that the truck I rented was from the US. The speedometer was in Miles hard to gauge my speed in KM (especially since I went through many speed traps). Made the drive longer as I had to go slower then I would have liked.

alain G.
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Customer did not leave a comment.

ROBERT B.
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Tout c'est bien passé

yves D.
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Edith G.
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Local ferme. Pas de service. J'ai laissé les clés et une partie du contrat de boîte de clé barre

ron R.
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Customer did not leave a comment.

Johanne D.
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Amelie S.
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martin G.
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Très bon service professsionnel

Philippe G.
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luc F.
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stephane A.
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Sunil A.
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Neil W.
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Overall great experience. Easy and quick pickup and return. Very nice and friendly. Will need to rent again in a couple of months and will definitely go back to this location.

Cynthia C.
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Je viens de me rendre compte qu'on m'a arnaqué à cet etablissement, j'ai rapporté le camion avec de l'essence entre 7/8 et plein, et il me charge des frais parce que supposement je l'aurais rapporté au 9/15...si leur site ne m'avait pas donner un message d'erreur j'aurais pu soumettre le retour avec l'application et les photos qui le prouvent.

daniel P.
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Customer did not leave a comment.

Dany B.
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The owner try to stole us scream at me when I try to explain. The problem.

Claude D.
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Johanne J.
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Robert L.
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Sophie D.
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François C.
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Gina B.
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Alain B.
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Jason B.
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Mina H.
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Essayer de respecter SVP votre parole quand et où aller chercher le camion j ai la peur de ma vie je suis pas contente du tout malgré que j ai eu un rabais pour ce que vous m avez fais subir.la parole c est l homme et sur ça j espère que vous allez améliorer vos services et surtout respecter ou et quand aller chercherle camion.

Carmen N.
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Accueil amical, excellent service!

François C.
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Customer did not leave a comment.

Steve D.
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Alain D.
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Ouverture les fin de semaine

PIERRE-LUC B.
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Plusieurs km facturés en extra (environ 70 miles facturés au lieu de 10 miles). J'ai appelé pour demander des explications sur la facturation. Le vendeur ne veut pas revoir le tout. On m'explique que je sauvais déjà de beaucoup d'argent (haute saison facturée à l'heure normalement et non au km). Bref, le vendeur facture plusieurs km en extra pour se reprendre ailleurs et charger plus cher. Pas très honnête de leur part, je ne recommanderais pas à d'autres.

Sylvain S.
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Excellent service, prompt et courtois. Accès aisé.

Luc R.
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Plusieurs problèmes de réservation.

Hugo R.
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Excellent service a la clientele!

Sylvie R.
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Customer did not leave a comment.

Robert D.
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Nathalie L.
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daniel D.
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Jonathan B.
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rene M.
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Je trouve inconcevable qu'une réservation de 1 mois pour un camion demandé à Trois-Rivières me soit demandé de me rendre à Shawinigan pour en prendre possession. Je partais de Québec pour un déménagement de Trois-Rivières vers Québec. J'ai donc du faire un détour par Shawinigan! Quand on sait que dans les résidences, les ascenseurs sont disponibles entre 9 heures et 11h15 seulement... les résidents ont priorité pour les repas!

Nicole P.
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Customer did not leave a comment.

Étienne C.
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Be sure to have enough fuel so you don't have to go fill the truck when you leave the place.

michel D.
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Bien organisé, bon service, facile d'accès.

Stephanie M.
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Customer did not leave a comment.

Nathaniel F.
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MANON B.
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guylaine H.
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Tom S.
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There is nothing to improve, it is quite efficient as it is now.

Francois D.
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Tout est parfait. Merci

robert P.
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Customer did not leave a comment.

gilles D.
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Simon L.
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Steve R.
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Tres bien rien a redire

Pierre Luc R.
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Yves D.
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Mario B.
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J'ai été facturé en deux fois, il avait oublié de me charger les couvertures... Je n'ai pas eu la facture finale, il a pris mon no. de carte de crédit en note (pas trop sécuritaire), malgré tout, le service était courtois et très intentionné.

Claudie T.
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Customer did not leave a comment.

Maxime B.
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Je n'y suis pas allé, le camion est parti sur une remorque.

Odette R.
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Je trouve cet etablissement non securitaire car tu ne sais jamais lorsque tu vas rapporter une remorque le samedi et que l etablissement est ferme si qq un ne repartira pas avec la remorque. Ca m a insecurise un peu

MONIQUE L.
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Customer did not leave a comment.

Rene B.
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Aucun commentaire car l'établissement était fermé.

sylvain L.
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Customer did not leave a comment.

Marie T.
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Truck was dropped off when location was closed. Easy!!! Perfect.

ISABELLE G.
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Emmanuel R.
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gaetan T.
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Très bonne expérience

Alain D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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