Customer Reviews for Depanneur Laurier Harnois
(U-Haul Neighborhood Dealer)

444 reviews

5511 Boul Laurier   Terrebonne, QC J7M1C3

(579) 914-0022

Office Hours

  • Mon-Fri: 7 am–10 pm
  • Sat-Sun: 8 am–10 pm

Services at this Location:

Contact Us

(579) 914-0022

5511 Boul Laurier
Terrebonne, QC J7M1C3

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–10 pm
  • Sat-Sun: 8 am–10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

claire l 
Rating:
4.0

Le commerce étant un dépanneur et poste d'essence n'était pas le plus propre, surtout à l'extérieur. Le personnel était très bien et le tout à été très rapide. Merci

Stephan T 
Rating:
5.0

Customer did not leave a comment.

lyne o 
Rating:
5.0

The service was excellent. They charged extra for rental of the dolly. Is that normal?

dwayne d 
Rating:
5.0

The guys there are the best. Great service, thank you!

Marielle D 
Rating:
5.0

Customer did not leave a comment.

Danick M 
Rating:
5.0

Customer did not leave a comment.

denis t 
Rating:
5.0

Customer did not leave a comment.

jean-francois T 
Rating:
5.0

Customer did not leave a comment.

JEAN D 
Rating:
5.0

Customer did not leave a comment.

Hernan A 
Rating:
5.0

Customer did not leave a comment.

David T 
Rating:
5.0

Customer did not leave a comment.

ANGELINE J 
Rating:
5.0

Customer did not leave a comment.

ANGELINE J 
Rating:
3.0

Customer did not leave a comment.

Catherine B 
Rating:
5.0

Service was great and understanding. There was a small mistake on my booking and they were very accomodating about it.

Felix A 
Rating:
5.0

Service très professionnel et chaleureux de la part des employés sur place.

Marc C 
Rating:
5.0

Customer did not leave a comment.

Valerie P 
Rating:
1.0

I booked by phone for a one-way ticket to St-Calixte. This is not the first time that I have rented a truck in Montreal to drop it off in St-Calixte. The operator assured me that I could drop off the truck in St-Calixte. At U-Haul in Downtown Montreal Cité 2000, the welcome is really unpleasant. The operator also confirmed to me that I could leave my vehicle at Uhaul St-Calixte, but told me that I would have to call 1 866-287-7158 when I arrived. On the road, an hour after my departure, someone from Uhaul called me to tell me to leave the vehicle at Depanneur Laurier Harnois, 5511 Boul Laurier, Terrebonne QC J7M1C3 because Uhaul St-Calixte could no longer accommodate a vehicle. When I arrived in St-Calixte, I went straight to see Uhaul. They told me that they were not at capacity and could therefore accommodate a new vehicle. So I was lied to on the phone. In the meantime I received an email giving me the contact details for Uhaul Terrebonne-Dépanneur Laurier. (please contact us at billyayach@hotmail.com or (579) 914-0022. I called Billy Ayach who was unaware but told me the drop off location was not guaranteed. I called 1 866-287-7158 3 times on Saturday morning May 25, 2024 before returning the vehicle. No one ever answered me. It's an answering machine with no one on the line. So I returned the vehicle to Depanneur Laurier Harnois, 5511 Boul Laurier, Terrebonne QC J7M1C3 on Saturday, 30 km from St-Calixte. I paid someone to follow me by car from St-Calixte to Terrebonne and bring me back to St-Calixte. I lost half a day of work with my client. It is a scandal. In fact, it is the customers who ensure the dispatch of UHAUL vehicles between the different rental points. The service is not guaranteed and is of no interest. I'm going to tell this story online because it's not normal.

Alain C 
Rating:
5.0

Customer did not leave a comment.

gaetan h 
Rating:
5.0

Customer did not leave a comment.

Gabriel C 
Rating:
4.0

l'interieur du camion sur le plancher il y avait des taches d'huile et le tapis il etait d'une saleté incroyable le pare brise avant il y avait des insectes ecrasé sur le parebrise.

Jean R 
Rating:
2.0

Customer did not leave a comment.

Sandrine H 
Rating:
5.0

It would be better and easier if you give the truck with the tank full

PIERRE Z 
Rating:
5.0

Customer did not leave a comment.

Pier-Alexandre P 
Rating:
5.0

Customer did not leave a comment.

charles d 
Rating:
5.0

Customer did not leave a comment.

jean g 
Rating:
4.0

Tout est parfaits et la personne qui nous a reçu tres gentil et ils nous a aidé bon service

manon b 
Rating:
5.0

Customer did not leave a comment.

diane c 
Rating:
5.0

Customer did not leave a comment.

Melanie C 
Rating:
5.0

Oui si j’ai besoin je vais refaire affaire à vous

lise s 
Rating:
5.0

Customer did not leave a comment.

annie g 
Rating:
5.0

Customer did not leave a comment.

Gheorghe R 
Rating:
5.0

Très bon service courtois, professionnel 5 étoiles

Stephane G 
Rating:
5.0

Customer did not leave a comment.

Benoit S 
Rating:
5.0

I rented a "trolly" for big furnitures, but i could not use it cause it had no plastic straps to go up the stairs it would scratch the strairs going up so we did all by hand, i paid $10 for nothing, ill see if ill , revieu on social media for yoyr location, if i dont get my $10 back. But the service was great

GHISLAIN T 
Rating:
5.0

Customer did not leave a comment.

Sabrina J 
Rating:
5.0

Customer did not leave a comment.

Philippe P 
Rating:
5.0

Customer did not leave a comment.

silvain c 
Rating:
3.0

Customer did not leave a comment.

Patrick B 
Rating:
5.0

Customer did not leave a comment.

Martial N 
Rating:
5.0

Customer did not leave a comment.

Danny O 
Rating:
5.0

Customer did not leave a comment.

bilal a 
Rating:
5.0

Customer did not leave a comment.

carl b 
Rating:
5.0

Customer did not leave a comment.

Alain C 
Rating:
5.0

Excellent service!!!

Anne-Marie H 
Rating:
5.0

Customer did not leave a comment.

Francois C 
Rating:
5.0

Le Personnel sur place était très courtois. Merci

Daniel C 
Rating:
5.0

Très bon service et le messieurs est agréable et un bon service merci

christian g 
Rating:
5.0

Customer did not leave a comment.

pierre b 
Rating:
4.0

Customer did not leave a comment.

Dimitri L 
Rating:
5.0

Customer did not leave a comment.

marc l 
Rating:
5.0

Customer did not leave a comment.

eric b 
Rating:
5.0

Customer did not leave a comment.

james j 
Rating:
5.0

Best quality and service

Aimal N 
Rating:
5.0

Customer did not leave a comment.

Sylvain N 
Rating:
5.0

Everything is correct

Wolff J 
Rating:
4.0

Customer did not leave a comment.

Marek R 
Rating:
5.0

Customer did not leave a comment.

Line G 
Rating:
5.0

Vitre conducteur très difficile à remonter

Jean P 
Rating:
5.0

Customer did not leave a comment.

Frederic O 
Rating:
5.0

No issues.

Brian R 
Rating:
5.0

Customer did not leave a comment.

charles m 
Rating:
5.0

Customer did not leave a comment.

jean t 
Rating:
5.0

Customer did not leave a comment.

stephane l 
Rating:
5.0

Customer did not leave a comment.

sylvain c 
Rating:
5.0

Rien à répondre

christian g 
Rating:
5.0

Great location

Francois D 
Rating:
1.0

the fee for the km is more than outrageous, overall for a one and a half day rental, it costed 610$ plus 180$ in gaz. I was never ever mentioned that the km would be at a rate of 0.89$, everywhere it is around 0.24$. Crooks, that's what they are!!!!!!!!!!!!!

MTMMEDICALCRON P 
Rating:
5.0

Customer did not leave a comment.

Jean B 
Rating:
1.0

It was late got charged more very disappoited

Roxanne M 
Rating:
5.0

Customer did not leave a comment.

Benjamin G 
Rating:
5.0

Customer did not leave a comment.

Luc V 
Rating:
5.0

Customer did not leave a comment.

Genevieve C 
Rating:
5.0

Augmenter le salaire du personnel.

Mostafa A 
Rating:
2.0

Customer did not leave a comment.

martin f 
Rating:
5.0

Customer did not leave a comment.

Tarek M 
Rating:
5.0

Customer did not leave a comment.

Matthieu e 
Rating:
5.0

Customer did not leave a comment.

Alexandra C 
Rating:
5.0

Customer did not leave a comment.

eric d 
Rating:
4.0

Rate per mile at 1,43 + gaz is too expensive. I bought a bench for 150 $ and it cost me 125 $ + Insurance for transportation...

Serge O 
Rating:
5.0

Customer did not leave a comment.

Audrée B 
Rating:
5.0

Tout est parfait

Robert M 
Rating:
5.0

Le représentant était TRÈS gentil et compréhensif. Je ferais affaire avec lui à nouveau et le recommanderais à 100%

Emilie M 
Rating:
5.0

Customer did not leave a comment.

JACQUES V 
Rating:
5.0

Très bon service je le recommande fortement merci

chafik a 
Rating:
5.0

Customer did not leave a comment.

caroline l 
Rating:
5.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Aucun

ventilation r 
Rating:
5.0

Customer did not leave a comment.

Andrea D 
Rating:
5.0

Service courtois rien a dire tout a bien été je Le recommande vivement 😉👍

denis h 
Rating:
4.0

There was a gas station where you return the car convent to fill up

Richard T 
Rating:
5.0

Customer did not leave a comment.

Benjamin F 
Rating:
4.0

Customer did not leave a comment.

REAL I 
Rating:
5.0

Super bon service merci

celine m 
Rating:
5.0

Customer did not leave a comment.

Jean M 
Rating:
5.0

Always an excellent service! And Always a pleasure to make business with them!

Anne-Marie H 
Rating:
5.0

Customer did not leave a comment.

danielle r 
Rating:
4.0

Customer did not leave a comment.

Clemence M 
Rating:
4.0

Customer did not leave a comment.

Josée T 
Rating:
4.0

Customer did not leave a comment.

Blaise F 
No reviews have been submitted for this location.

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