Service parfait! Merci.Andre C.
Customer Reviews for Depanneur Laurier Harnois
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very Nice service And nice people. Thank you again!! 10/10Investment R.
Customer did not leave a comment.Simon B.
Super accueil quand on a Ã©tÃ© reporter le camion!CAROLINE L.
Service excellent. Le prÃ©posÃ© Ã©tait trÃ¨s sympathique et professionnel. Merci beaucoup!Myrilie D.
Customer did not leave a comment.GERMAIN C.
Customer did not leave a comment.Michel S.
Truck was really dirty. The clerk that processed the return was totally unprofessional. Never saw something like that, can't recommend to anyone.Andre M.
Customer did not leave a comment.AndrÃ© M.
Excellent service Personnels super professionnels et avenantslouis D.
Customer did not leave a comment.Richard B.
Excellent service, great guy too. 10/10mark-olyvier L.
Si je pouvais mettre un 6 Ã©toiles je l'aurais mis. Excellent service.Nassim M.
J'ai beaucoup apprÃ©ciÃ© le service et en plus il a attachÃ© le remorque Ã ma voiture, wow trÃ¨s bon service merci beaucoup ðŸ˜€eric R.
Customer did not leave a comment.Michel L.
After doing my online reservation with another location and it not being open I was stuck with no truck. I needed to move that same night and was desperate to find something. Called at Petro T and I was lucky enough to find that they had something last minute for me. Not only the service was quick but they were by far the best. I regret not booking with them from the beginning. If I ever need from uhaul Petro T in Terrebonne is my only go to. I recommend this location to everyone!!! Thank you so much for the great service and help!Marie J.
This location was great. However, our text and e-mail sent us to another location loosing 45 minutes having to pay 2 movers at $90 each for U-haul`s mistake. I won`t be using U-haul again. The pick-up time was supposed to be 4:30, but the text/e-mail gave us 4 without consulting us. This cost me a lot of money and racing due to U-haul`s mistake. Once arriving in Terrebonne, the order was not entered properly by the person who took our order over the phone, making the order having to be cancelled and re-entered loosing more time.Michael O.
J'avais une rÃ©servation Ã la succursale de Mascouche malheureusement la salle Ã©tait fermÃ© je n'avais aucun code pour accÃ©der Ã la boÃ®te pour les clÃ©s Ã§a m'a pris cinq heures pour obtenir un camion dans une autre succursale merci Ã celle de Terrebonne la plaine de m'avoir dÃ©pannÃ© du mieux qu'il pouvait. Je ne recommande pas. Et encore moins avec l'application. Demande de services plus disponible Ã l'avenir. Donner un service irrÃ©prochable, c'est Ã§a, l'avenir d'une compagnie.Sandrine R.
Customer did not leave a comment.sei drain P.
Customer did not leave a comment.gilles V.
Service impeccable ! TrÃ¨s attentionnÃ© ! MerciGERMAIN C.
Customer did not leave a comment.Baidy Birame T.
Customer did not leave a comment.daniel B.
Customer did not leave a comment.yves T.
Tout s'est passÃ© tel que prÃ©vu.steeve L.
Merci aux agent Bilal et Jalal, car ils Ã©taient trÃ¨s serviables avec moi. Je les recommande Ã mes amis.aziz W.
Everything was perfect.ANDRE B.
Nothing ! It was perfect ! I will come again. Ps: this is Sabryna, the woman who paid :)Kyler-David H.
Customer did not leave a comment.gilles C.
there was a tire in real bad shape on the traileratelier D.
Customer did not leave a comment.Youssef N.
Service There was awesome ! Fast and convenient. The employee there made sure the pickup truck was safe and ready to go prior to my departure. The return was quick and easy. 10 \ 10 5x * service. Highly recommend to rent from this location.v AND v C.
Nice guy ans Nice serviceJean-Guy S.
AmÃ©liorer l'ensemble du service. -Camion mal propre -Service lentDAVID L.
Customer did not leave a comment.AUDREY B.
Very good , fabulous thank yourobin T.
Customer did not leave a comment.sylvie F.
Nice place and nice guy thanks a lotFrancis P.
Customer did not leave a comment.Khun Visith K.
Le responsable chez u haul Ã Terrebonne est excellent et courtois. J'ai eu un excellent servicerichard D.
Customer did not leave a comment.Pierre C.
I would like to point out that I had to change locations for my rental because the truck was not available at the first location. I would recommend U-Haul be proactive in contacting customers when such situation occurs to avoid time wasting on the part of the customer. Once I got a hold of a U-haut representative in the phone the service was great and they got me a truck rapidly at the 5511 Laurier boulevard location.Louis-Philippe B.
Customer did not leave a comment.Martin B.
Customer did not leave a comment.jocelyn M.
Customer did not leave a comment.MARC A.
Super service !Pascale J.
Customer did not leave a comment.sara T.
Customer did not leave a comment.JEAN LUC B.
Customer did not leave a comment.domenico P.
Tres bon service clientcharles E.
TrÃ¨s bon emplacement de location le dÃ©taillant chez Harnois-MontÃ©e Major (Bilal) s'est assurÃ© que le camion Ã©tait prÃªt, il a Ã©tÃ© trÃ¨s courtois et efficace.Guillaume R.
Belle expÃ©rienceAndre T.
La personne Ã©tait seule pour s'occuper des clients du garage avec service et de la location du camion. Nous avons Ã©tÃ© patients car nous comprenions la situation. Cette personne a Ã©tÃ© trÃ¨s correct tant pour la location que pour le retour du camion.rejean P.
Le REPRÃ‰SENTANT Billy Ã©tait fantastique.les E.
Customer did not leave a comment.sylvain L.
Customer did not leave a comment.christian B.
Owner was nice and very politeARMAND L.
A very good costumer experience overall. Everything went smooth from the begining to the end. Staff at Petro T Terrebonne where pleasent. ThanksDOMINIC S.
Customer did not leave a comment.jean francois V.
Customer did not leave a comment.JASSON B.
Juste mentionnÃ© que les 2 commerÃ§ant on Ã©tÃ© top .MAIS le contrÃ´le rÃ©servation pourri .se faire appelÃ© 24 4hrs avant pour se faire dire qu'il n'y a plus de camion pour nous pas fort c'est un contrat ou quoi ? Merci Ã Mr.Michel.. qui m a quand mÃªme rÃ©ussi Ã en trouvÃ© un loin loin mais bon .cela veut dire que peut Ãªtre votre logistique serai Ã revoir . J'ai du dÃ©boursÃ© plus d'utilisation de gaz donc uhal pourrait peut Ãªtre prendre en considÃ©ration et me retourner un crÃ©dit?j'attends es nouvelles. MerciLynda B.
Customer did not leave a comment.Richard U.
Customer did not leave a comment.ABDELAZIZ A.
Super service ....MerciJean-Francois P.
A+ service, all went smooth and very friendly place.YANN R.
TrÃ¨s bon service.Daniel L.
Customer did not leave a comment.Mathieu G.
Customer did not leave a comment.MICAEL P.
Absolutely nothing to complain about, A+ service, friendly place.YANN R.
We had the worst experience ever!! U guys never called us to confirm the reservation, plus we made the reservation ONE month earlier and two days before the rental you relocated us (15km) away from the first location. Also, you told us we would have the truck at 9AM, and we ended up having it a 1PM!! Which is totaly inacceptable!!! Such poor customer service, i'll never ever rent another truck with you!SAMANTHA V.
Customer did not leave a comment.Ion A.
Customer did not leave a comment.Jacques S.
The employee there is the only thing keeping this from being a 1 star review. Actually, the only good part of my experience were the people. There was so much trouble with my reservation; when I reserve a truck and you offer a pickup location, I expect the truck to be there. Not 40 km away. And when I actually drive the extra 40 km because I still need a truck, I expect the truck to be ready at the time I reserved it, not 7 hours later. Fix your broken reservation system and you might get my business again, otherwise you can be sure I won't be reserving with U-Haul at any point.Didier C.
Everything was excellent.Andre B.
Customer did not leave a comment.Nelson L.
Merci Ã Billy pour son amabilitÃ©.Lynda B.
Customer did not leave a comment.Yan T.
Le camion est arrivee en retard nous avons attendu 1 heure sur place et nous descendions de ste agathe des monts. Cela nous a mis en retard pour notre demenagemenrMirella R.
Customer did not leave a comment.DENIS K.
I saw nÃ©gative comments on facebook but i decided To rent a truck at this place anyway and i was very satisfied the people there was really nice.Denise L.
Customer did not leave a comment.NATHALIE G.
Customer did not leave a comment.NANCY R.
Customer did not leave a comment.lisa D.
Fenetre avant pas dÃ©neigÃ©. Porte arriere gelÃ©daniel R.
Very good service. Very helpfullRAPHAEL T.
Customer did not leave a comment.Simon D.
Merci Billy, ton service Ã©tait excellentgaetan L.
Customer did not leave a comment.raghida M.
Great service and very easy to rentJames S.
Je n'ai vraiment pas eu un bon service la personne qui socuppais de cette place ma faire perdre un temps inimaginable il a servi tout le monde au gaz et mÃªme aller mettre de laire et passer la balayeuse dans l'auto d'une cliente et me faire attendre il ma traiter comme un moin que rien il y avait rien dans le camion de ce que j'avais demander J ai Ã©tÃ© oubliger de revenir sur mest pas car im ny avait mÃªme pas les couverture que Je voulais et mÃªme le diable Ã©tais manquant et il voulait me le charger vraiment une mauvaise expÃ©rience.Alexandre B.
Personnel courtoisMartine B.
L'employÃ© devait s'occuper de la clientÃ¨le de la station d'essence en mÃªme temps.Jacynthe G.
Customer did not leave a comment.aulenie V.
Customer did not leave a comment.CLEMENT M.
Customer did not leave a comment.nathalie B.
Le camion avait un gros problÃ¨me de direction, sinon tout Ã©tait parfait. Billy de PetroT Ã LaPlaine excellent service !!!catherine P.
Customer did not leave a comment.bernard D.
Service courtois.CHRISTIAN B.
Service de location exemplaire mercirene T.