Customer did not leave a comment.KEVIN H.
Customer Reviews for Depot Storage
(U-Haul Neighborhood Dealer)
Alexander City, AL 35010
Services at this Location:
- Mon–Fri8 am–5 pm
- Saturday8 am–12 pm
Special Operating Hours
- 12/23/2023: Closed
- 12/24/2023: Closed
- 12/25/2023: Closed
- 1/1/2024: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Vehicle noisy, rides rough. Would not want to go cross country in that truck. New shocks might help the ride.Robert L.
Customer did not leave a comment.AMY W.
Customer did not leave a comment.Syndella T.
Where do I begin? This was the most frustrating experience I think I've ever had. It is the fault of your electronic check-in process which would not allow me to input a month, date, and year and then submit. It didn't work on an Android or an IPhone, and the whole experience took two hours to open the key box so that I could take the truck.Michael W.
Very easy experience. Staff very helpful.mark K.
We had never rented a truck before and this one was a bit larger than we had requested. They were very good to explain everything in detail and answer our questions.Billie P.
Actually have someone there? I waited outside for over an hour for a ride and no one was there. No seats outside or anything either.April M.
Customer did not leave a comment.James B.
I had a hard time accessing the lock box code and customer service did little to help. Had to figure it out on my own and barely made it out with my rental truckJim C.
Was not properly notified of location change so had to travel much further to pick up truck.Shelly A.
Customer did not leave a comment.JANITA B.
Did not have any dollys availableCornelius H.