Customer Reviews for Detail By Shone
(U-Haul Neighborhood Dealer)

42 reviews

810 Walnut St   Columbus, TX 78934

(979) 732-2854

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(979) 732-2854

810 Walnut St
Columbus, TX 78934

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Ryan N. 
Rating:
3.0

Customer did not leave a comment.

lori K. 
Rating:
5.0

Very small and didn't have much equipment but had what I needed and the people very friendly

james B. 
Rating:
5.0

All good

Howard F. 
Rating:
1.0

The guy checked me in 7 hours after I left therefore charging me for an additional day of rental that I did not use. Crook!

Dennis W. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

Ed M. 
Rating:
5.0

The folks at this location are always friendly and efficient. I wouldn't change a thing.

Stephen M. 
Rating:
4.0

Customer did not leave a comment.

Phyllis W. 
Rating:
5.0

Customer did not leave a comment.

Ronald R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT U. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

Victor R. 
Rating:
5.0

This location is great! Everyone was very friendly and very helpful.

Stephen M. 
Rating:
4.0

Customer did not leave a comment.

PETE C. 
Rating:
5.0

Customer did not leave a comment.

JOE N. 
Rating:
5.0

Customer did not leave a comment.

Sandra D. 
Rating:
4.0

Customer did not leave a comment.

Lee P. 
Rating:
5.0

Customer did not leave a comment.

chris M. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

This place is fantastic! Super personnel! Highly recommend this dealer.

CARL R. 
Rating:
5.0

Nothing - the experience was smooth and fast

Terry P. 
Rating:
5.0

Customer did not leave a comment.

DARRELL H. 
Rating:
3.0

Customer did not leave a comment.

Pauletta D. 
Rating:
4.0

The place we picked the UHaul up was average. The personnel was very friendly and it was a fast transaction. However, I had recently reserved a 6 x 12 enclosed trailer in Victoria, TX where I preside and when I called to verify my rental, the worker informed me that the trailer was ready to go and available for pick up, but when we got there, they had downgraded me to a 5 x 8 without informing me. I drove all the way there for them to just cancel my order because that trailer would not be big enough for what I needed. No one from the location ever notified me that a 6 x 12 was unavailable. Therefore, I had to drive an hour out to pick one up last minute. Not pleased.

Colby N. 
Rating:
5.0

Customer did not leave a comment.

Chris K. 
Rating:
4.0

Customer did not leave a comment.

WESLY A. 
Rating:
5.0

Customer did not leave a comment.

Candelario C. 
Rating:
5.0

Customer did not leave a comment.

PAUL R. 
Rating:
5.0

Customer did not leave a comment.

Clay K. 
Rating:
5.0

Detail by Shone was on point. When I arrived my rental was at the front of business, clean and ready to go. I was in and out within 5 minutes.

Mae F. 
Rating:
5.0

Nothing. Very helpful staff.

DAVID H. 
Rating:
5.0

Customer did not leave a comment.

gary D. 
Rating:
5.0

Very friendly and helpful

Stuart H. 
Rating:
5.0

Very professional and friendly service. Thank you.

william D. 
Rating:
4.0

Customer did not leave a comment.

RUSSELL R. 
Rating:
4.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Shone went above and beyond the call of duty by getting us the larger size truck we discovered we needed. He operates a very professionally run business! We appreciate his help, care and attention so very much.

Donna Z. 
Rating:
5.0

Customer did not leave a comment.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Joyce H. 
Rating:
5.0

Excellent customer service with best possible moving solutions provided

Thomas A. 
Rating:
2.0

Run down ex has station, came I guess after hours, front door was unlocked but no one there. No drop box, had to call customer service on what to do with key. You need a new location for this one.

roger S. 
No reviews have been submitted for this location.

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