I had a 8 am early pickup scheduled via the app. I called upon arrival and was told due to a late return the truck was not checked in. I would have to wait until 9am when they opened. I started calling but no one responded until after 9:30. I finally got the truck around 10 am after the men I hired had been sitting for 2 hours. Yes, I had to pay them for their time. The truck had less than half a tank of fuel and the cargo area had trash in it. The owner was more worried about the parade than his business. No he didn’t offer a discount either. NO I will not use them again!
PHOEBE D
Customer Reviews for Devoes Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy drop off, no problems. Would use this location again.
DEBORAH UThe reservation process was horrible. The communication to customers when they make a reservation needs to be more clear if the customers chosen location is not available.
Gwendolyn WA couple of questions did not apply because the drop off location was closed and we just did an after hours drop off. But it was a very easy process.
Jessica P