Customer Reviews for Diamond Self Storage East
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

10 reviews

627 N 66th St   Lincoln, NE 68505

Location Hours

Always Open On Your Smartphone

Services at this Location:

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627 N 66th St
Lincoln, NE 68505

Services at this Location:

Location Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

The overall customer service from Uhaul was extremely disappointing. First off, the estimated wait time on the phones was ridiculous and totally off. If it says 20 minutes, it should be 20 minutes, or close to it. Not an hour. I am fine to wait on the phone for an hour if the prompt says "Wait time will be 60 minutes." Then, once I was on the phone, it was rushed and I felt like I was bothering the employee. I even got a snarky woman at one point who said "Don't you know it's our busiest weekend of the year?" Like, that's fine. I get it that it is busy. But, I'm simply asking for an update. She was rude and is the reason that I won't be using U-Haul in the future.

Tatu T. 
Rating:
3.0

We returned the truck at 4:30 p.m. and were surprised that no one was at the location at the time.

Tyler B. 
Rating:
3.0

Customer did not leave a comment.

STEVEN M. 
Rating:
3.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

Tamiyah M. 
Rating:
5.0

Customer did not leave a comment.

Frederick K. 
Rating:
5.0

Wonderful Service! I will always rent from there. ❤️

Kristi J. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
3.0

I had reserved the Uhaul for 4 days just in case prior to loading the truck. I was told if I brought the truck back on the same day I would not have to pay for all for days. So we hurried and loaded and unloaded after the 4 hour drive and when I took the truck back I had to pay the same about when i was told I would be reimbursed.

Kimberly F. 
Rating:
2.0

Very difficult to find. Not close to UNLs campus. There are better options in Lincoln for drop offs that are much closer to campus and easier to find.

Heather R. 
No reviews have been submitted for this location.

Additional Services at this Location

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