Customer Reviews for Discount Feed & More
(U-Haul Neighborhood Dealer)

388 reviews

4019 Mansfield Hwy   Fort Worth, TX 76119
(located on business 287 2 miles north of loop 820)

(817) 293-0042

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 4 pm
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed
  • 6/19/2022: Closed

Services at this Location:

Contact Us

(817) 293-0042

4019 Mansfield Hwy
Fort Worth, TX 76119
(located on business 287 2 miles north of loop 820)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 9 am - 4 pm
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed
  • 6/19/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
3.0

Customer did not leave a comment.

Amy F. 
Rating:
4.0

The only thing was when I got the uhaul is was on e.

Janet R. 
Rating:
3.0

I was charged after hours fee but was returned during business hours horrible experience n gas was put back where was I got I feel over charged so I'm not happy

Taunya H. 
Rating:
5.0

They went above and beyond by helping me out with a late delivery of the equipment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

SHANE C. 
Rating:
5.0

Customer service is excellent they are very friendly

Katrina H. 
Rating:
5.0

Awesome experience, the staff makes you feel at home, Very knowledgeable, kind, just an awesome overall experience. Will definitely be renting again from there.

Jessie G. 
Rating:
4.0

The computer was very slow the service was good

LaVerne W. 
Rating:
3.0

Customer did not leave a comment.

Blake K. 
Rating:
5.0

Great location to do business

Larena P. 
Rating:
5.0

Customer did not leave a comment.

Kathy G. 
Rating:
4.0

Customer did not leave a comment.

Pamela P. 
Rating:
5.0

Customer did not leave a comment.

Dustin B. 
Rating:
5.0

Friendly and helpful from every single employee there! Thank you

Valerie B. 
Rating:
3.0

Customer did not leave a comment.

Anastasia R. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Great experience

JEFFREY T. 
Rating:
3.0

Customer did not leave a comment.

Kara T. 
Rating:
5.0

Excelente service

Javier M. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Very nice people. Easy to work with

Samantha R. 
Rating:
4.0

Customer did not leave a comment.

Caroline B. 
Rating:
5.0

Friendly, helpful. No trouble.

Edward L. 
Rating:
5.0

Customer did not leave a comment.

Helen E. 
Rating:
5.0

The experience was great everything was in order and the truck was in good condition.

Ricky B. 
Rating:
5.0

Customer did not leave a comment.

RUBEN R. 
Rating:
3.0

A man who worked there was arrogant and rude, the lady was considerate.

Howard R. 
Rating:
5.0

Customer did not leave a comment.

Teresa T. 
Rating:
5.0

This location has excellent customer service and staff are very friendly. My experience in renting the uhaul at this location was great and I will definitely rent here again.

Julie S. 
Rating:
5.0

Easy location, no waiting everything went well

KAREN K. 
Rating:
5.0

Customer did not leave a comment.

scott B. 
Rating:
5.0

Customer did not leave a comment.

Gary A. 
Rating:
1.0

Horrible experience. Scheduled pickup of 26' truck for 8am. Arrived and couldn't find the truck using the app on my cell phone. Went inside and had to wait almost an hour to get anyone's attention because the manager was watching a video. The video she was watching as of the theft of a truck which was the truck I had rented. They were trying to investigate the theft right then instead of helping me find a truck. By the time someone finally helped me the ONLY truck in a 50 mile radius was about 20 minutes in the opposite direction of where I was going. I had multiple people waiting for me to help load my belongings and by the time I went to the other location for the truck I was 2 1/2 hours late and I was paying 3 people by the hour. I had to end up driving over 50 extra miles because of the location change. But Uhaul would only offer a $50 discount. With the extra miles, extra gas plus paying 3 people for an extra 2 1/2 hours my additional cost was well over $100. Horrible customer service by making me wait for so long and not having an alternate truck at a closer location. When I got to the alternate location is was basically a barn that sold animal food, not a professional moving company. There was only one computer in the entire building and multiple people ahead of me in line so I had to wait almost an hour at this location to even get the truck. I picked up the truck and the oil light was on the entire time while told me the truck was not maintained properly.

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

Dennis K. 
Rating:
3.0

customer service was great. no problems with trailer.

jim W. 
Rating:
5.0

Customer did not leave a comment.

Mark G. 
Rating:
5.0

Good reviews for BOTH pick up and drop off locations

Susan G. 
Rating:
5.0

Customer did not leave a comment.

Helen E. 
Rating:
4.0

Customer did not leave a comment.

Ramona J. 
Rating:
5.0

Their customer service was exceptional. I would abyuse them in the future.

Tamara B. 
Rating:
5.0

Customer did not leave a comment.

Diane F. 
Rating:
5.0

Customer did not leave a comment.

Billy E. 
Rating:
3.0

I was told I could bring trailer back after hours and to just make sure to check out on the mobile app to show it was returned, which I did. When I returned to location front gate was locked with no way in. We tried calling customer service to see if we could take it to another location but no one answered. We ended up leaving trailer just outside gate in grass along road.

Tanner B. 
Rating:
5.0

Checklist from 1st thing to do before renting to the last thing to do before turning in.

James C. 
Rating:
5.0

Customer did not leave a comment.

Samer A. 
Rating:
5.0

Customer did not leave a comment.

George D. 
Rating:
4.0

Thank you for a good and successful move

Debra S. 
Rating:
5.0

Super friendly, funny, and awesome experience

William V. 
Rating:
5.0

The location for pickup was too far from my area.

REBECCA T. 
Rating:
1.0

Never called reference number when trailer was late instead texted my personal cell from theirs thinking that texting when I didn't answer my phone thinking it was a better way to get a hold of me rather than calling reference 2nd time in two weeks have been screwed by them

Marshal M. 
Rating:
2.0

Better Customer Service

Deautru S. 
Rating:
5.0

Customer did not leave a comment.

Curtise B. 
Rating:
4.0

Customer did not leave a comment.

Romeo D. 
Rating:
5.0

Customer did not leave a comment.

Robin M. 
Rating:
4.0

Customer did not leave a comment.

David O. 
Rating:
5.0

thank you so much for great customer service and getting me in and out in a timely matter.

Vanessa C. 
Rating:
5.0

Customer did not leave a comment.

Rogelio G. 
Rating:
5.0

Awesome customer service 👏.

MIKE S. 
Rating:
3.0

The 1st place i went, which was on Kennedale PKWY, was very helpful and nice in directing me where I needed to go, by giving me all the information I needed to make my transaction. I go up and down Mansfield and Kennedale Pkwy a lot and never noticed your u-haul sign. The signs need to be bigger or brighter. The feed store was interesting and glad to know it is there now.

velda S. 
Rating:
5.0

Customer did not leave a comment.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

I would like to say thank you Ms Pam , manager of the location , she was very friendly business educated in the same time her associate very responsive and helpful thanks again I am recommend this location %100

Keyvan M. 
Rating:
5.0

N/A Pam and staff are amazing

Chris S. 
Rating:
4.0

N/A

Michael Z. 
Rating:
3.0

Customer did not leave a comment.

alejandro P. 
Rating:
5.0

Nothing, service and everything was GREAT!

Fabian S. 
Rating:
5.0

Customer did not leave a comment.

Charlie S. 
Rating:
5.0

Customer did not leave a comment.

ira M. 
Rating:
5.0

I was a walk in customer and they had what I needed and everything went smooth. Everyone was polite, upbeat, very knowledgeable.

Jimmy M. 
Rating:
5.0

Service was fast and friendly!

Laura M. 
Rating:
5.0

Nothing everything was great!

RAYMOND E. 
Rating:
1.0

Owner on Mansfield highway is very rude, racist & disrespectful uhaul have people like her working for them says alot then she said she's the owner she close whenever she wants wow

Shad M. 
Rating:
5.0

Excellent service each and every time ❣️❣️

Samantha A. 
Rating:
5.0

Nothing Everyone there was really helpful and gave great customer service.

Alicia W. 
Rating:
4.0

It's also a feed house and pet shop.

KENISHA M. 
Rating:
5.0

Everything was perfect. The equipment was ready when I got there and didn't take long to drop it off.

Cesar M. 
Rating:
5.0

Love these folks!! Always a pleasure.

Benny G. 
Rating:
5.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

Dessiraee M. 
Rating:
5.0

Very pleasant staff...and accommodating

MAJDI I. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

No improvements needed !! Awesome customer service 💙

Samantha A. 
Rating:
5.0

The U-Haul employees was very friendly courteous treat you like family the only problem I have was the tow dolly trailer had faulty wiring with wires exposed causing the lights not to work

JEROME W. 
Rating:
5.0

Customer did not leave a comment.

Marco A. 
Rating:
5.0

The only problem I had with the trailer was that the back gate wouldn't go all the way down. The chain holding it up was welded such that you couldn't let the gate down to use as a ramp. It did make loading into the bed of the trailer difficult.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Darryl M. 
Rating:
5.0

Customer did not leave a comment.

Curtise B. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Nothing keep up the good customer service

Ashley D. 
Rating:
5.0

When you're good you're good...

Lovie M. 
Rating:
5.0

Nice friendly folks. Observed Covid 19 protocols nicely. Great people to work with.

Ronnie T. 
Rating:
5.0

Customer did not leave a comment.

jason R. 
Rating:
5.0

Customer did not leave a comment.

Stacie P. 
Rating:
3.0

Uhaul sucks. 3rd time ive been double billed and your friggin market mgrs go off some friggin script and coukdnt careless about what the issue is. Didnt money back last 2 times dont expect to again. Lady a store is rude as hell. Said she dont care what i paod to take it up with you haul. Thats like talking to a post. Never use this company again and will never recommend it

Roger S. 
Rating:
5.0

I was treated like a customer should, with respect and appreciation. I really liked it.

Cesar R. 
Rating:
5.0

Great friendly fast customer service.

clarissa H. 
Rating:
5.0

Customer did not leave a comment.

Libra W. 
Rating:
5.0

Customer did not leave a comment.

Amanda P. 
Rating:
5.0

Customer did not leave a comment.

Andrew V. 
No reviews have been submitted for this location.

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