Customer Reviews for Discount Mattress Furniture
(U-Haul Neighborhood Dealer)

808 reviews

1501 Evans St   Greenville, NC 27834

(252) 321-0244

Office Hours

  • Mon-Fri: 8 am - 7 pm
  • Sat: 8 am - 6 pm
  • Sun: 11 am - 5 pm

Services at this Location:

Contact Us

(252) 321-0244

1501 Evans St
Greenville, NC 27834

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 7 pm
  • Sat: 8 am - 6 pm
  • Sun: 11 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

The person was very unfriendly and grumpy.

PAYAM S 
Rating:
5.0

Everything was great. Only get the U-Haul for the time you need it. Larry was very friendly, nice, and understanding. I will choose them the next time I need them.

BENTLEY J 
Rating:
5.0

The reason for the high rating was Larry, who helped us. Walked us through the checkin process, walked us out to the truck to check it, made sure we had the moving blankets, etc. Very helpful.

TIMOTHY M 
Rating:
5.0

Have printed contracts and receipts

robin c 
Rating:
2.0

Think the man was trying to rip me off

TYLER C 
Rating:
5.0

Larry was very helpful. We will definitely rent again in August when I move my daughter back into college

Kristi M 
Rating:
5.0

Excellent customer service! I highly recommend.

VICKIE S 
Rating:
5.0

Larry at the counter provided an excellent service and made the overall experience extremely pleasant.

Manish C 
Rating:
5.0

Customer did not leave a comment.

KERA G 
Rating:
1.0

Property manager was extremely rude from the minute I pulled in, came running out of office barking orders and directions before I even got out of my vehicle. One tire on trailer was bald and blew out on me while traveling on the highway. Side note, roadside assistance operator. and the service representative deserve praise for concern and quick repair.

JEFFREY C 
Rating:
3.0

It was fine. Truck wasn’t quite ready.

ALEXANDRIA N 
Rating:
5.0

Customer did not leave a comment.

Rachel S 
Rating:
4.0

Customer did not leave a comment.

Tyler P 
Rating:
5.0

Customer did not leave a comment.

ROBERT C 
Rating:
5.0

Excellent service! Larry was a pleasure to work with. The trucks were clean and in great condition. I've used this location in the past and will definitely use again if another truck is needed.

ROBERT C 
Rating:
5.0

very helpful, accommodating, and a great guy

briana d 
Rating:
5.0

Very friendly and helpful representative. He is doing a great job for the U-Haul company. Highly recommended.

PHILIP S 
Rating:
1.0

The guy was very argumentative. Not so friendly and would not listen to what I needed. He chose what HE thought was best for my mileage.

ISAAC P 
Rating:
3.0

Customer did not leave a comment.

Elmer M 
Rating:
5.0

Just keep being friendly and stay the way you are.

Joseph M 
Rating:
5.0

Thanks for the van it really came in handy

CHRISTOPHER B 
Rating:
5.0

The owner was great and the rental vehicle was ready to go when I arrived.

STEVEN M 
Rating:
5.0

Customer did not leave a comment.

Peter H 
Rating:
1.0

Overcharging for services and charged $200 for damages that was not caused by renter.I will never rent from this location again.

Michele O 
Rating:
1.0

He was ok

Angel J 
Rating:
5.0

Customer did not leave a comment.

Jack J 
Rating:
5.0

Mr.Larry was great, he was very helpful and kindhearted . I enjoyed doing business with him and he also have furniture, for your house.

ALICIA K 
Rating:
1.0

Please read notes under the reservation and also read the corresponding emails. This was a horrible experience!!!

VINCENT R 
Rating:
5.0

Larry was super helpful and friendly! Would definitely recommend!

Regina M 
Rating:
3.0

No

KINGSTON M 
Rating:
5.0

Customer did not leave a comment.

NAUTICA W 
Rating:
1.0

Customer did not leave a comment.

KENDRA S 
Rating:
5.0

Larry was a great worker highly recommended this place

Tramia F 
Rating:
3.0

Customer did not leave a comment.

Gayle H 
Rating:
5.0

Owner even offered a trailer to pull on back at no cost!!!! Truck drove like a champ!!

THERESA J 
Rating:
4.0

Customer did not leave a comment.

LYNN B 
Rating:
1.0

Customer did not leave a comment.

LEASIA W 
Rating:
1.0

I never come back to this location, I always happy with other location, no on this one , I will never recommended

RENE R 
Rating:
3.0

Customer did not leave a comment.

TONYA R 
Rating:
5.0

Larry was so helpful and made sure I had everything I needed. He was very knowledgeable and explained the importance of making sure about mileage, gas and was overall really nice.

LISA P 
Rating:
5.0

Customer did not leave a comment.

Santiago R 
Rating:
5.0

Customer did not leave a comment.

TAMASHEE S 
Rating:
1.0

Larry is a butthole! He told me I couldn’t return my trailers and I told him I have 4 reservations and the gentlemen who rented me the trailers said dropping off trailers would be no problem. Larry argued with me, then proceeded to hang up on me multiple times, was condescending, interrupted me mid-sentence, and changed my drop off location to OH intentionally knowing I’m located in NC because I spoke up for myself. I recommend Larry is terminated and his uhaul dealer license be revoked. If you don’t take my word for it just look at what others have to say about Larry and his business practices via reviews on google - 1.7 stars! I DO NOT RECOMMEND UHAUL at all!

KYESHA M 
Rating:
5.0

Customer did not leave a comment.

Jaden R 
Rating:
1.0

I already have enough complications with my original drop off area being non-existent. So they transferred me over to this location. The individual was very rude very obnoxious. When I asked for a receipt he States everything's okay you're good you can leave now. Then he literally just use my daughter and I out the door like a fly that's bothering him. I will never drop off or pick up from this location in any way ever again. It was very uninviting and very unprofessional.

HELEN A 
Rating:
5.0

Nothing everything was good fast service

DEBRA M 
Rating:
5.0

Customer did not leave a comment.

ANDREA W 
Rating:
5.0

Customer did not leave a comment.

JAMES P 
Rating:
5.0

I asked for the heavy duty dolly and they gave it to me but wanted me to return it and I said I would but then I forgot to. I felt bad but then was glad because we really needed it on the other end of the trip. So maybe have more heavy duty dolliews available?

MARY Y 
Rating:
5.0

Thank you!

Dave P 
Rating:
1.0

I would never rent from this company AGAIN !!!!

KADIJAH V 
Rating:
5.0

Continue the customer service you have now.

GERALDINE W 
Rating:
4.0

Customer did not leave a comment.

KATONIA B 
Rating:
5.0

Need no improvement

MARGARET D 
Rating:
1.0

Overcharged for fees I did not agree to, promised to remove the extra charge but failed to do so

ROBERT F 
Rating:
3.0

The owner has a rude disposition. I appreciate the fact that he has lots of available trucks, but I like to be talked to and treated as I am treating you.

Laurie A 
Rating:
1.0

The owner of the store was rude to most customers including me and did not know how any of the Uhaul process was supposed to work. When asked questions he either mocked me or said he didnt know. He skipped most of the steps of the checkout process which resulted in me being charged over $50 more than I was supposed to be because the odometer did not match the value it was supposed to be and he gave me bad advice on how to resolve it.

Henry F 
Rating:
2.0

The representative was incredibly rude throughout the transaction. He had a few customers in line, one ahead of me with a language barrier, and was unable to manage the pressure of people who were just waiting patiently. He raised his voice at me and said I couldn’t pick up the trailer I reserved after I told him that was all I needed upon being asked why I was in line. I continued to wait patiently and dismissed his rude behavior, and he talked poorly of the customer in front of me after he left. He did calm down and was less rude, but nobody was being irate or impatient to prompt his inappropriate behavior. He was kind and understanding when I did not have the correct adapter for the trailer lights and allowed me to leave the trailer and go purchase the correct adapter before coming back to complete the pickup, which I did appreciate, but it did not excuse or make up for his original rudeness.

Ashlee D 
Rating:
3.0

Customer did not leave a comment.

MUHAMMAD N 
Rating:
5.0

Quick, easy and painless. Truck and equipment were ready to go and Larry took it from there. Would gladly do business again.

ROBERT A 
Rating:
5.0

Customer did not leave a comment.

Jacob R 
Rating:
4.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Larry was very personable, professional, and helpful! This was the best experience I’ve ever had with a UHaul agent! Thank you!

VALERIE H 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B 
Rating:
5.0

Customer did not leave a comment.

Harry C 
Rating:
3.0

I was charged twice why

Joseph N 
Rating:
3.0

Customer did not leave a comment.

James P 
Rating:
4.0

Customer did not leave a comment.

Bruce D 
Rating:
5.0

Customer did not leave a comment.

HASKELL O 
Rating:
4.0

Customer did not leave a comment.

STEVEN H 
Rating:
5.0

Customer did not leave a comment.

Robert P 
Rating:
5.0

Customer did not leave a comment.

LaWonda L 
Rating:
5.0

Customer did not leave a comment.

bianca b 
Rating:
5.0

We always use this U haul location. Great customer service!

Tabitha W 
Rating:
5.0

Customer did not leave a comment.

DEAN M 
Rating:
5.0

Customer did not leave a comment.

Ebony G 
Rating:
3.0

All was well. I just say to improve on the smell of the truck. The one I was assigned smelled like marijuana.

Ja'shyrah C 
Rating:
4.0

Solid communication and experience

christopher r 
Rating:
3.0

More thorough cleaning prior to rental. There were at least three live roaches, and broken glass in the corners, of the trailer I rented.

David S 
Rating:
1.0

The guy renting out the U-Haul trailer was very disrespectful and he had a very nasty attitude I would personally never recommend his location to anybody and if it wasn’t so late I would have taken my business elsewhere

Lamontez F 
Rating:
5.0

Customer did not leave a comment.

Susan B 
Rating:
5.0

Customer did not leave a comment.

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

Zarinah R 
Rating:
5.0

Customer did not leave a comment.

ROBERT O 
Rating:
5.0

Customer did not leave a comment.

danielle w 
Rating:
3.0

Overcharged Mileage …. Acknowledged when I returned vehicle but no discussion of correcting. Minimal difference 10-15 miles but would have appreciated the correct calculation and charge.

Charles T 
Rating:
5.0

Larry was great!

Steven C 
Rating:
1.0

U-Haul changed my reservation 4 times. When I finally picked up my truck I was told there was no reserved hand truck for me and that I was lucky to even have a trucjk in spite of my reservation.

SHELLEY B 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S 
Rating:
1.0

The man who rented the U-Haul was terribly rude and loud. He rushed and changed the price several times !

shabriel s 
Rating:
5.0

Trailer was clean, like new, pulled well, pickup and drop off was extremely easy and customer friendly!

Bradley C 
Rating:
5.0

Larry was friendly and the truck was ready when we got there.

Kelly R 
Rating:
5.0

Customer did not leave a comment.

Joseph B 
Rating:
4.0

Customer did not leave a comment.

Diana R 
Rating:
5.0

Customer did not leave a comment.

ashley t 
Rating:
5.0

Customer did not leave a comment.

Thomas C 
Rating:
5.0

Customer did not leave a comment.

william s 
Rating:
5.0

Customer did not leave a comment.

FRANK I 
Rating:
5.0

Customer did not leave a comment.

Gabrielle G 
Rating:
5.0

Customer did not leave a comment.

Frank M 
No reviews have been submitted for this location.
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