Over charged my card, poor customer service, inside of vehicle wasn't clean at all !Kyara B.
Discount Mattress Furniture
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Greenville, NC 27834
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- 3.5 Average Customer Rating
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Reservations made online, call to confirm pickup only to find out my reservation was moved to a different location, the rate changed due to it being a one way rental but nothing online mentioned that, (still have a screen shot of the actual confirmation) and not being given a receipt. Overall, just a very unfriendly experience.Joel W.
The guy at the desk was just rude. I asked where to park the return and he raised his voice like, â€œput it back in the corner.â€ Forgot I had a dolley in the truck so I ran back in and asked where did it need to go. He shouted â€œdid you get it from here?â€ Confused as to why he's talking to me like this, I said â€œyeah, I just left here.â€ He said, while hammer his hand on the counter several times â€œif you got it from here bring it back in here!â€ I responded â€˜man you better calm down.â€ But because I have respect I still went and put the dolley back in the building. As I walked out he responded, â€œthanks, have a great day like nothing happened.â€ I asked all those questions because I was expected to bring the truck back after hours which had he taken the time to look up from his phone, maybe he would have seen my face. I picked up at 1:40 and returned at 4 ish. . I'm not sure if he has some things going on mentally but any lesser person would have likely engaged in an argument with him or worse, put hands on the guy. He's very lucky it was me. I'm not calling for the guys job but if he frequently talks to people like that I'd strongly recommend someone have a conversation with him.Britton H.
Excellent service at this location.Kevin O.
I want to know why I was charged an additional fee after I returned the U-Haul on time. This was my only issue.Andreal A.