Customer Reviews for Discount Mini Storage of St Johns

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Discount Mini Storage of St Johns

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Ella M. on

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We used 26 miles. 22 of those were getting and returning the truck from another town than the one where we used the truck to move 1 mile down the road.

Marc M. on

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Richard B. on

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Christopher S. on

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Nothing really to improve upon. Keep up the good work.

dale L. on

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Ethan W. on

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Pam G. on

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I was quoted price of $29.95 - Location refused that price!! Still priced and charged wrong. Received 4 different invoices. Just waiting to see what hits the bank now. I will never do business with UHAUL again or that storage unit. I will definitely share this experience with all I know.

sara H. on

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Dorothy M. on

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Janice V. on

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Very convenient location since I rented a storage unit at this same location.

JENNIFER C. on

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The manager was very helpful and knoweldgeable. Would go back to this location and send my family and friends their. Thank you so much

Michael A. on

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GRACE S. on

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Thomas L. on

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Grace S. on

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James M. on

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Jennifer Z. on

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GEORGE W. on

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CINDY H. on

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KEITH B. on

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JIM T. on

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DARREN B. on

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JODY W. on

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Stephen D. on

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JOSH F. on

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The online and phone support was terrible, was on hold for more than hour, not helpful and very frustrating. The online reservation doesn't allow to select a pickup time or select a rental period greater than 24 hrs. Once I got to Houston Run Storage, everything was great and the gentleman onsite very professional.

JOHN W. on

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BRIAN F. on

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Previous renter smoked in the truck. I'd suggest a no smoking policy for the vehicles.

WILLIAM R. on

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Luis R. on

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Houston Run Self Storage was a pleasure to work with. They called me shortly after making my reservation to confirm everything; which was very nice. Really nice to work with. The only issue I have (which is not with Houston Run Self Storage) is that the price of the rental was too high. Obviously, as a customer I'm responsible to fill up the gas tank (which I did), but how a $19.99 rental turns into almost $130 is amazing to me. I selected the hazard insurance but $.99 per mile is too high (particularly since the customer is paying for the gas). Next time I will look for an alternative (i.e. borrowing a trailer). Thank you.

Therese H. on

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I have rented Uhaul trucks several times in the past...and this was by far the easiest and most enjoyable. Dori was wonderful at Houston Run. She was so nice and really made things easy. Thank you!

PHILIP R. on

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Jeff H. on

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Robert W. on

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This place was hard to find. Personnel on the phone were very helpful, but they had trouble finding it. The address shows at 2 locations on Google. Need some amount of directions to find it

STEVEN C. on

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ROBERT B. on

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LAURA B. on

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24/7 drop off was great. Prompt service upon the next business day and very friendly.

ALICELYNNE W. on

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Everything went smoothly!!

SCOTT B. on

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She faced a dilemma as far as the computer system is concerned but worked diligently to try to fix the situation. Very helpful and kind.

JAMES M. on

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ALICELYNNE W. on

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Very clean and new w restrms and coffee

OCTAVIO R. on

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