If I could give this zero Stars I would. I spent thousands to move from top of state to bottom..uhaul Royally messed up to where I'm filing complaint with BBB and consumer affairs. First, they didn't have my truck waiting for me and made me drive an hour out of my way to get a new truck in the pouring rain which made my movers delayed. Then when I got to the second location, it wasn't ready again! They couldn't get the verification to go to the next page, then the codes didn't work and than made my movers cancel on me. Also didn't have the dolly I paid for. No one ever called to apologize knowing I spoke with someone at least 5 different times. Terrible!Ashley B.
Moving Truck Rental in East Palatka, FL at Discount Mini Storage of St Johns
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in East Palatka, FL 32131
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Need to open on time as stated on the front door and adEarl L.
We used 26 miles. 22 of those were getting and returning the truck from another town than the one where we used the truck to move 1 mile down the road.Ella M.
Nothing really to improve upon. Keep up the good work.Christopher S.
I was quoted price of $29.95 - Location refused that price!! Still priced and charged wrong. Received 4 different invoices. Just waiting to see what hits the bank now. I will never do business with UHAUL again or that storage unit. I will definitely share this experience with all I know.Pam G.
The manager was very helpful and knoweldgeable. Would go back to this location and send my family and friends their. Thank you so muchJENNIFER C.
The online and phone support was terrible, was on hold for more than hour, not helpful and very frustrating. The online reservation doesn't allow to select a pickup time or select a rental period greater than 24 hrs. Once I got to Houston Run Storage, everything was great and the gentleman onsite very professional.JOSH F.
Previous renter smoked in the truck. I'd suggest a no smoking policy for the vehicles.BRIAN F.
Houston Run Self Storage was a pleasure to work with. They called me shortly after making my reservation to confirm everything; which was very nice. Really nice to work with. The only issue I have (which is not with Houston Run Self Storage) is that the price of the rental was too high. Obviously, as a customer I'm responsible to fill up the gas tank (which I did), but how a $19.99 rental turns into almost $130 is amazing to me. I selected the hazard insurance but $.99 per mile is too high (particularly since the customer is paying for the gas). Next time I will look for an alternative (i.e. borrowing a trailer). Thank you.Luis R.
I have rented Uhaul trucks several times in the past...and this was by far the easiest and most enjoyable. Dori was wonderful at Houston Run. She was so nice and really made things easy. Thank you!Therese H.
Everything went smoothly!!ALICELYNNE W.
She faced a dilemma as far as the computer system is concerned but worked diligently to try to fix the situation. Very helpful and kind.SCOTT B.