Moving can be stressful but we were happy that renting the truck from DNA was a great experience. Wonderful family owned business that treated us well. Thank you for making the process quick and easy!
Roberto S.
Customer Reviews for DNA Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very helpful and customer support and service was outstanding. Towed the broken trailer to there shop helped me unloaded the broken trailer load onto a different trailer. Definitely worth doing more business with again 5 stare customer service.
Tommy G.Great people to work with. Very accounting!!
RYAN H.DNA is great! Open late, dependable, knowledgeable and friendly. My first choice for renting Uhauls in the area.
Paul K.Very easy to find and park and drop off the keys after hours.
Kara M.The agents there were very helpful helping me select the right trailer for my needs. They were very friendly and made the process very easy.
Merel N.Great service and help from all employees. Equipment ready and waiting when I arrived. Upon drop off assistance given from employee to return rental.
Frank M.The gentlemen that connected the trailer was polite and through with checking the lights.
Joseph B.Great Haul dealer!!!!
Steven M.Great experience
Erika S.They were extremely helpful and friendly. It was clean and everything was orderly. Literally the best experience I have had with renting any sort of vehicle.
Kathy B.Very friendly and efficient.
Mieka H.Although I was very impressed with the service and equipment at this UHaul dealer, I was very disappointed to see an additional $25 charge on my receipt for a cleaning fee. Calling the location, I was told there was a sticker inside the truck that stated if the truck wasn't returned clean, there was a $25 cleaning fee. Somehow we all missed the sign and didn't clean out the truck bed. I had read the contract and didn't see anything in it regarding the additional fee for not cleaning. That is my only complaint. If the cleaning fee notice was listed in the contract I feel that would make it more transparent.
Laura S.Nothing everything was top notch
John R.Gentleman was extremely nice. Even hooked up my trailer for me. Didn't even have to touch it. Going back next month to do business again.
Chad K.This location has become my go to for Uhaul trailers when I need one. Highly recommend this location.
Paul K.Everything is good besides uhaul was really old
Amanpreet S.Staff was amazing, friendly and helpful.
Lynnyetta T.Very helpful and friendly service 👍
Mary T.Nothing everything was great
Roger N.Great employees at both places
DONALD K.Great people
john M.Keep doing what you are doing. Thanks, for being there
Maurice J V.Make sure the vehicle has windshield wiper fluid.
Glenn F.We had a problem with a broken leaf spring on the original trailer. But when we pointed this problem out to them, they switched the trailer to another one. We have used them before and this was the first time we have had any sort of problem with the equipment. We will definitely use them again if we need equipment to haul things
Dennis D.DNA was a great pick up location! Well staffed, quick but thorough, In & out. Strongly recommend
Lynn H.Lovely owners, quick process and great prices!
Brittney E.Nice and friendly
Tonya M.This was the smoothest pickup and return I ever experienced.
Scott P.The girls are very nice they're very helpful and they try to help you in any way that they can I recommend this place for drop off or to try to rent one from.
ERIKA H.Being from Michigan and breaking down on a Sunday in Indiana lm very lucky to find these guys. They were open to 8pm .
William B.Great location. Efficient. Came in on Sunday to check us back in
Dennis D.Everything was great!! Highly recommend.
Troy O.They do an amazing job with customer service. I highly recommend renting from here.
Linda W.Don't take my personal info and get hacked again for the world to see.
PAUL K.Friendly and helpful staff. Easy location to pick up/drop off. Will rent again.
Ryan O.Good, fast customer service. I would definitely recommend this location
Clement W.Super friendly owner and staff. I will use this U Haul center again in the future. Smooth sailing all the way around.
Paul W.When a reserved truck is no longer available at the requested pick-up location, DO NOT require the customer to go to the location it is available. Get a more accurate/real time reservation system or reimburse gas for the rental & personal vehicle. This is a bait & switch! Tactic!
Woodrow C.Ok
John S.These guys were awesome!
Debora T.Awesome people very kind
DONALD K.Excellent
JASON S.The whole crew was outstanding from the initial phone call to me bringing the U-Haul back. Highly recommend, excellent customer service, thank you guys.
Lola P.