WONDERFUL EXPERIENCE! This is a hidden gem. They were extremely organized. Although the business is out of someone's home , they operate it as if it's a corporate location. This is a TRUE FAMILY operated business. They are extremely friendly and efficient. They give you the option to either return the vehicle to their location or to another U-HAUL location. This has to be one of the BEST U-HAUL experiences i've had. I highly recommend this location to anyone that's looking to rent a U-HAUL! A++++ and 5 🌟 STARS!
DAVID A
Customer Reviews for DOC Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service Ms Debbie was professional and explained things clearly
Nisha OHad to clean the truck out before we used it. The tire sensor went off every time we went over the smallest bump. We had to stop multiple times to make sure there was nothing wrong with the tires.
LOUIS KNothing, everything was great 👍👍
Victor SNothing
Shelia HThe drop off location was somebody’s home. They couldn’t have been more friendly and inviting very nice to speak with and understanding about taking the truck early. They were quick about getting me back on my way and they expedited my receipt five stars.
DANIEL SThank u
Andrea AThis company has far surpassed my expectations, providing exceptional support in securing the necessary truck for our Fairy Godmothers Dress Event. Ms. Debbie's outstanding kindness and courtesy were consistently demonstrated, from our initial conversation to the final moment when we returned the vehicle. Their dedication to delivering exceptional customer experiences is truly impressive, and I would highly recommend their services for all U-Haul needs. It is the only U-Haul company in Jarrell I will utilize moving forward.
Sherry RGreat customer service.
Zachary YI stopped and put gas in the truck on the way back. I even have the receipt to show for it. They still charge me a $30 service fee for putting gas in there and then they charge me 70 more dollars for gas that I did put in.
Gabby JGreat location great people very good overall
Brett B👍
MARCO GThey were so nice and helpful!Got my drop off locations changed and made things so easy after a long move! Highly recommend!
Angela MThe entire process by the agent was so slowwwww and discriminating he even require references that I never needed it in the past when renting any U-Haul equipment that place is terrible not recommended to anyone thanks
Reynaldo NThe owner was very professional and friendly. He explain everything. I would totally recommend this place.
Bryant MExcellent experience
Kent BVery accommodating when I wanted to return early. Very friendly
JOHN M