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Kyle K.
Customer Reviews for Docs Auto Clinic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location wasnt working on browser until I went to maps. Lock was a little tricky but somehow got it after few minutes. Was really convenient even with those 2 things!
Amy H.The truck smelled like wet dog and The back was dirty with nails and screws.
Carl J.Very nice people.
lizzette C.Thanks for the extra time!!!!
Nicoho D.The vehicle had a smell of cigarette smoke to the point I had to drive with the windows down.
Zoie A.There was animal hair all over the cab of the truck.
Scott B.So friendly and easy to work with. Will definately recommend and use again.
Sharon L.Truck was dirty and not from me. The key box was hard to get into so next time I won't use mobile pickup.
MICHELLE O.Kay was absolutely wonderful. Really helped when we realized we needed a bigger truck. She called and found one immediately. Awesome customer service!!!
EDWARD R.The process was smooth and we got our truck quickly with all of the items we ordered. However, the location had our drop off location incorrectly, which concerned us but they quickly fixed the mistake.
WILLIAM M.Excellent easy to use website for ordering and the staff at the rental place were very courteous, helpful, quick, and friendly. I loved the whole experience.
Alan H.The person at the counter did not inspect the truck upon return. I did not feel comfortable leaving without an "ok" that I wouldn't be charged any cleaning charges etc...
MICHAEL DWAYNE L.Very helpful
Tony L.Make sure all items are strapped down, as many roads are rough.
Melvin P.Doc's made the drop off process super quick and easy. I was new in town, so they were also helpful in offering suggestions about places I needed.
MARK T.Larry and the team at "Docs Auto Clinic" are great. It is my go-to place for UHaul rental.
Lam H.Show around the truck to see any damage
DAVID J.Docs Auto Clinic is EXCELLENT. It's my go to UHaul rental place.
LAM H.Fastest check-in ever. Person at the desk was so quick, we were in and out in a matter of five minutes...or less...and most of that was just complaining about the hot weather.
STEVEN K S.The truck was out of windshield wiper fluid and the shop did not have more to put into it at the time. I had to leave the lot with a windshield that was difficult to see out of. The inside of the truck was a bit dirty but overall the location was great and the staff was very friendly.
Zachary L.Person that helped me was great to work with. Would recommend to anyone. Thanks
Adrian F.App did not work
BRYANNA D.The inside of the cab needed cleaning. There was no windshield washer fluid in the vehicle. The headlights illumination is very weak and the passenger headlight in pointed down.
Daniel W.I always rent from Doc's there are the best
Douglas W.Excellent place, quick in and out.
LYNN P.Nothing that comes to mind. Every thing went smooth and quick.
Jeremy M.Very friendly and helpful!
MATTHEW H.The location for U-Haul pick-up was changed from the one we originally ordered. When I ordered the U-Haul on Jan. 31, it said the location would have a 15-foot U-Haul for us to pick up. On Feb. 4 (24 hours before pick-up) the location was changed. This was inconvenient for us (located 25 minutes across town). I was disappointed that no price reduction was offered.
CONNOR S.Quick drop off. Very efficient business.
Michael L.Clean windows and mirrors
MARK S.I would expect the truck to be ready and in good shape, but they went out of there way to make sure I knew how to pick up after hours and let me know since I was picking it up after hours that it would be ready and that I would have no issues. Additionally I left a personal item in the truck and they went out of their way to find and let me know they found right away.
James L.All good!
Stacie S.Recommend Doc's. They take care of me every time I need a Uhaul
Fred P.This is the best way to move stuff. Hands down ... the least expensive easiest and safest way to move your stuff. Be sure to get the Insurance... it can save your hide.
BERT N.Doc's was a good location and they do a nice job there. Truck cab had cigarette ashes on the floor and needed a good swabbing. Hauling space was clean. All in all a good experience!
Larry H.I am very happy renting a U-haul at Doc's. Very friendly and helpful service.
Fred P.Great customer service, clean equipment. Thank you!
Jennifer K.The trailer wiring harness had been "repaired" with black electrical tape. It worked fine the entire trip.
Cindy C.