Customer Reviews for Dons Car Care & Tire Center LLC
(U-Haul Neighborhood Dealer)

128 reviews

228 S Bullard St   Opelousas, LA 70570

(337) 948-1568

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(337) 948-1568

228 S Bullard St
Opelousas, LA 70570

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 3 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing everything was good

Alton C. 
Rating:
5.0

Nothing

CURLEY C. 
Rating:
5.0

Great services.

Ariel G. 
Rating:
5.0

Friendly staff

David M. 
Rating:
4.0

Have more big trucks available

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Helen M. 
Rating:
5.0

Customer did not leave a comment.

leigh G. 
Rating:
5.0

Great customer service and a friendly staff

DONALD D. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Nice, helpful, and friendly service.

EMMA G. 
Rating:
3.0

Our uhaul sucked all of our furniture got wet on the move clothes in our suitcases was wet iPad TVs etc and uhaul DID NOTHING EXCEPT SAY WE DIDNT HAVE ANY DAMAGES SO THERE WAS NOTHING THEY COULD DO! How about compensate the uhaul and refund us the 500!!!

GARY D. 
Rating:
5.0

All employees from top to bottom were courteous and professional! Could not ask for better service, and would highly recommend this business for future customers!

CHARLES J. 
Rating:
5.0

Customer did not leave a comment.

Jack T. 
Rating:
5.0

Service was great!

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

TYRONE L. 
Rating:
4.0

Customer did not leave a comment.

Hannah O. 
Rating:
5.0

Customer did not leave a comment.

LATOYA S. 
Rating:
5.0

Fast and efficient service ! Staff was helpful!

VERNICE L. 
Rating:
5.0

Great service and very quick Personality was awesome

CATHERINE A. 
Rating:
5.0

I rented a 15 foot truck for 5 days it was very affordable I will go back if I need to get a truck rental

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Stewart Y. 
Rating:
1.0

No Organization

TAYLAR A. 
Rating:
5.0

Customer did not leave a comment.

ARTHUR G. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Friendly staff professional and very courteous

MICHAEL P. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY T. 
Rating:
5.0

Customer did not leave a comment.

LAQUITA S. 
Rating:
4.0

Customer did not leave a comment.

CHRIS G. 
Rating:
5.0

Customer did not leave a comment.

MISHA W. 
Rating:
3.0

Put cruise control in the truck. Don't send long distance customer off in a piece of trash

MATTHEW S. 
Rating:
5.0

The gentleman who I dropped the equipment off to was so friendly. He asked about my trip, and my move. The location was great!

TINA W. 
Rating:
5.0

Passenger side seatbelt should be check and connect anchor should be in place alone with seatbelt to connect.

HARRY P. 
Rating:
5.0

Lower prices

MARGO C. 
Rating:
5.0

Customer did not leave a comment.

WARREN P. 
Rating:
5.0

Nothing both of the workers were very polite and professional Would rent again here if needed

DELLA R. 
Rating:
2.0

It's not the location but uhaul as a whole. The price per mile was vastly different than what was quoted on my reservation.

RICARDO Y. 
Rating:
5.0

It was an emergency situation due to damage to home and I was able to call and reserve truck without any problems

ignatious C. 
Rating:
3.0

Customer did not leave a comment.

AARON D. 
Rating:
5.0

Kenneth is awesome. I told him we will definitely deal with him next time we need a Uhaul.

KIM L. 
Rating:
4.0

Customer did not leave a comment.

KIRK L. 
Rating:
1.0

I payed for equipment that wasn't added to the package yet I was charged for it.

Cory S. 
Rating:
2.0

Too expensive (91 dollars for 7 hours?)

Raymundo C. 
Rating:
5.0

Customer did not leave a comment.

OGDEN P. 
Rating:
1.0

Service trucks better.

JOHNAVEL H. 
Rating:
1.0

Customer did not leave a comment.

KIA O. 
Rating:
2.0

They gave me the wrong truck called me and asked me to return it and pick up the right truck The area manager said he would tske care if me for my inconvenience. He did nothing. A couple weeks later I called with a question about billing. I also asked about tye area mgr. They gave me his number and I called him. He said he would call me back. Never did

VINCENT M. 
Rating:
5.0

Customer did not leave a comment.

WIGGIM O. 
Rating:
4.0

Explain charges more. We were charged way more than quoted.

Christopher L. 
Rating:
4.0

The original truck i reserved was rented out to someone else even tho i rented it 4 days prior. Uhaul couldn't help me locate another truck the same size therefore that meant having to do two trips, so double the mileage. Poorly ran Uhaul and the automatic phone pickup and drop off is a JOKE you'll waste 45minutes of your time each time.

Tonya O. 
Rating:
5.0

Customer did not leave a comment.

Timera L. 
Rating:
5.0

Give them the good service y'all gave me

FREDRICK L. 
Rating:
5.0

Staff was very professional and courteous. I would highly recommend this location.

DAVID F. 
Rating:
1.0

I was there one hour and thirty minutes on a reservation made the week before. Was not told that it would cost double to drop off at a different location. Uhaul system down. Could go on and on but would accomplish nothing.

ALVIN F. 
Rating:
1.0

Customer did not leave a comment.

ALLEN A. 
Rating:
5.0

Customer did not leave a comment.

MICHAELA B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Dre was the best. thank you, sir.

WILLIAM M. 
Rating:
5.0

10

Linsey C. 
Rating:
5.0

Customer did not leave a comment.

Wanda G. 
Rating:
3.0

Customer did not leave a comment.

contessa W. 
Rating:
5.0

Customer did not leave a comment.

JESSICA F. 
Rating:
2.0

Customer did not leave a comment.

Shaqula R. 
Rating:
5.0

I was charged twice for the u-haul

Kayla P. 
Rating:
3.0

This location was not open when I dropped off the vehicle on Saturday around 2:30pm.

Joseph P. 
Rating:
3.0

Customer did not leave a comment.

Mona S. 
Rating:
5.0

Customer did not leave a comment.

MADELINE A. 
Rating:
3.0

Customer did not leave a comment.

Tyler T. 
Rating:
3.0

Customer did not leave a comment.

julie C. 
Rating:
2.0

Customer did not leave a comment.

onesha R. 
Rating:
1.0

I will never utilize u-haul again. I reserved a truck a month early at the location that opened the earliest, so I could have a truck for 7am. I was messaged the day before and told I would have to travel 35 miles to pick up the truck from another location 4 hours later, losing 4 hours of my day. Then, the truck wasn't there at 11, so it was 1 before we could get it Ans leave. Then they had nothing that we had reserved a month ahead of time. I had to go spend hundreds of dollars on furniture blankets and dollies. You also tried to charge me for the extra mileage you added to make me drive further to get the truck. You put me 7 hours behind schedule and put me having to load a truck in the pouring down rain. I should have been offered a discount for the trouble... instead I was told I better be lucky I was able to get one. This is the absolute worst customer service I've ever seen. I paid over $1000 for something a month early and I seriously wasn't guaranteed that I would have it the day of. Ridiculous. I have already shared my experience on my social media accounts and will continue to do so. Many friends have already said they would not use u-haul again.

Eric S. 
Rating:
5.0

The kid was nice..unlike the bitch at s.voss and Westheimer..they suck balls

William M. 
Rating:
5.0

You're doing just fine.keep up the good work.

GLENN H. 
Rating:
5.0

Customer did not leave a comment.

Julie C. 
Rating:
4.0

Customer did not leave a comment.

LAVINIA G. 
Rating:
5.0

Same as above, no problems.

leroy M. 
Rating:
4.0

Customer did not leave a comment.

Oscar N. 
Rating:
5.0

Customer did not leave a comment.

Calandra A. 
Rating:
4.0

Customer did not leave a comment.

James S. 
Rating:
5.0

Customer did not leave a comment.

aaron K. 
Rating:
5.0

No recommendations

Monica Alvin D. 
Rating:
5.0

Customer did not leave a comment.

Erin L. 
Rating:
5.0

Everything was outstanding

Deanadra B. 
Rating:
5.0

Customer did not leave a comment.

Christina T. 
Rating:
5.0

As usual, the friendly staff at Don's Car Care was fast and very helpful. Look forward to doing business with them real soon. Thanks again!

Dana B. 
Rating:
5.0

Excellent service,

dons C. 
Rating:
5.0

I appreciated the prompt and professional service. It was a pleasure renting from Don's Car Care

Lavonya M. 
Rating:
4.0

Customer did not leave a comment.

TAMMY B. 
Rating:
5.0

Some of the best customer service I've ever had!!!

MICHAEL G. 
Rating:
5.0

Customer did not leave a comment.

LEE C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
1.0

Our 08:00 AM pickup was delayed until 08:45 PM because the office could not find our reservation. Once they found our reservation, the vehicle we had reserved was rented, so we had to rent a larger vehicle.

Roland J T. 
Rating:
5.0

Excellent

JOSE N. 
Rating:
5.0

Nothing needs improvement this Team is very professional, friendly and courteous

Michael P. 
Rating:
5.0

The faculty at the location was very, very helpful. There was a issue with Uhaul, but the staff at Don's Car Care did everything in their power to resolve the issue. All worked out GREAT!!!! I will continue doing business with this business. Thanks again for your time and effort.

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Jubran D. 
Rating:
5.0

Very friendly staff came out and hooked up trailer.

Mandy T. 
Rating:
4.0

I have no recommendations for improvements.

don N. 
Rating:
5.0

Customer did not leave a comment.

Demetre L. 
No reviews have been submitted for this location.

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