Customer Reviews for Don's Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Don's Rental Inc

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JUDY S.
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Didn't have any issues with Don's rental

Daniel H.
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Customer did not leave a comment.

James M.
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I traveled at 55 miles a hour but saw a lot of trailes wip by me that were of the same type as mine. I had to travel over 1800 miles, if you really don't have to go 55, I wish you wouldn't recommend it. I'm a mature adult I don't need you holding my hand. It took a lot of extra time and was very hard to watch that I didn't go over 55.

Cory N.
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Customer did not leave a comment.

MILLIE R.
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Customer did not leave a comment.

Jesse R.
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Very professional across my whole transaction from the lady at the front desk and great customer service and explained everything to me to the nice guy who drove the truck around and made sure the milage was correct on my paper and the tank of gas was full. Over all very great experience if I ever need to rent another u-haul I'll definitely rent it from this location.

Joshua K.
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Customer did not leave a comment.

Gary H.
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Customer did not leave a comment.

JONATHAN DEAN L.
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Perfect

Diana A.
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The truck sounded like it was going to fall apart, it was a little unsettling.

MICHAEL M.
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Customer did not leave a comment.

William K.
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I reserved the trailer at the Scappoose location, when I got there Saturday morning to pick up they didn't have it (however online said they did) and sent me to St Helens. They didn't have it either and gave me a more expensive trailer without even telling me or asking. Staff was not friendly at all and no one had a mask on.

Kevin H.
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Customer did not leave a comment.

Scott V.
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Daniel C.
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Todd R.
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PAMELA JUNE P.
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It was difficult to start the ignition.

HERBERT ALBERT L.
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Customer did not leave a comment.

Patrick S.
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BOBBIE H.
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Customer did not leave a comment.

KENNETH CHARLES H.
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Maybe clean the truck's cab instead of leaving cigarette butts in the ashtray. And the floor was filthy. 1/8 inch of dirt and and grime. I was very disappointed.

Ray U.
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Customer did not leave a comment.

Steven J.
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Don's Rental is great. Fabulous customer service!

Ashley C.
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Amazing service! Very friendly and helpful staff. Thank you so much!

JOHN S.
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Customer did not leave a comment.

RICHARD C.
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The vehicle was absolutely filthy and smells like cigarette smoke they never clean it obviously at all

BERNABE L.
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More large trucks

Nate J.
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Customer did not leave a comment.

Michael S.
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Everyone was really nice and helpful, even with them being super busy. Thank you for being so helpful

cheryl V.
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Customer did not leave a comment.

Daniel M.
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Steven L.
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Robert B.
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Brittany C.
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Kevin H.
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We love renting here and wish we could take you with us when we move.

Anders K.
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The movers I hired through U-Haul (Super Movers) Never showed up for the job I scheduled for Saturday morning. Since the movers never showed up, the first part of the job took the entire day and I had to extend my rental overnight to do the second job I had intended to do after the first part and cost me a big chunk of chain. Usually I'm a fan of U-Haul but this a major problem for me and my dad, who should not have been lifting as much as we ended up lifting. Very unsatisfied.

GARY L.
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Truck okay, people friendly, trailer had flat tire had to wait 1 hour to have it fixed, but they did fix it. Should have been done before I showed up

jeff T.
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Customer did not leave a comment.

FredERICK H.
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Customer did not leave a comment.

george S.
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Everything went great.

SHAUNA BETH F.
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Customer did not leave a comment.

ROBERT M.
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I was charged $240.00 to rent a van for 23 hours I should have rented a truck

Frank B.
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all is well---nice folks---glad to see you decided to have pickup trucks available at this location again---several years ago you decided not to...

MARC K.
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Employees are ALWAYS so nice, polite and respectful. I go there for all my rental needs - and I refer them as well. Thanks for doing a great job! Marc Knutson

James M.
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Customer did not leave a comment.

CHARLES J.
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Bobbie H.
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Terri S.
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Was exhausted from moving and forgot to put gas in. Outrageous that they could charge so much over what gas rates are to fill it up a fourth of a tank

terri S.
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The inside of the cab was really stinky and full of dog hair

JOHN W.
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Customer did not leave a comment.

Cynthia G.
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Steven H.
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Bradly M.
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William O.
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Customer did not leave a comment.

Robert G.
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Better customer walk around inspections with rental employees.

Randall G.
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Fast in and fast out. Even with a little confusion with the equipment, the staff was fast and professional with a correction.

Jayne B.
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Fair prices, easy pick up and drop off. I'm really happy this service is available.

Lonnie M.
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Customer did not leave a comment.

jeannie I.
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excellent service all around!

Roxanne Z.
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Customer did not leave a comment.

ROBERT C.
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Drive it for me

GEORGE L.
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Customer did not leave a comment.

Braden K.
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Customer did not leave a comment.

James L.
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Uhaul should comp people miles when they have to drive out of a service area to get a truck

Corey C.
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Customer did not leave a comment.

David R.
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James L.
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Robert B.
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Ed M.
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Answer the phones

Kaela S.
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Customer did not leave a comment.

JAMES L.
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Pleasant to deal With, & very informative.

Patrick S.
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Area was hard to get truck into and there was not a sign to let driver know where to return.

Todd R.
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Customer did not leave a comment.

Whitney P.
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Customer did not leave a comment.

Dan S.
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Customer did not leave a comment.

Jeffrey F.
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Customer did not leave a comment.

Nathan M.
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I reserved this truck to use yesterday. Took time of work. Somehow the Uhaul computer system allowed a double booking, making me lose now two days of work to rearrange the move. The first reservation was guaranteed reserved and confirmed as such by text. Then given to another customer and there was no apology from uhaul. No offer for a free rental or any kind of reimbursement.

Craig S.
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2 day truck rental, two round trips to Vancouver, Wa. - way too expensive $$$$. Thought I could keep my truck in the shop. While I rent this one. Likely not again, I will use my truck even with winter storage being tough.

Mary D.
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Customer did not leave a comment.

CARESSA B.
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Customer did not leave a comment.

REMY G.
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Great, quick, help me disconnect the trailer.

Jeff C.
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Everything went perfect. Dons rental got me on the road quickly and in a very nice and clean vehicle. Very nice experience

jose C.
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Customer did not leave a comment.

Christina N.
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Customer did not leave a comment.

John W.
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Customer did not leave a comment.

cary K.
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Nothing

Donna R.
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Not one problem with the truck, quick and easy to drive.

Robert B.
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Customer did not leave a comment.

GERALD W.
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Customer did not leave a comment.

kelly W.
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Really wonderful staff! Lisa was A+ as well as the rest of the office staff. Clear process and fast. Great resource in St. Helens.

Tammy B.
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Customer did not leave a comment.

Zachary M.
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Customer did not leave a comment.

joanne V.
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The truck looked clean but there was dirt in the back

Mark L.
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This is a great business and the staff are very friendly.

John S.
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Customer did not leave a comment.

Jerry B.
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Customer did not leave a comment.

KATHIE F.
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Customer did not leave a comment.

TONI V.
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Customer did not leave a comment.

kenneth B.
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Customer did not leave a comment.

jamie J.
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You ladies were awesome and so nice. I would recommend your store to all my friends and family. Thank you

No reviews have been submitted for this location.

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