Customer Reviews for Don's Rental Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Don's Rental Inc

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Jerry B. on

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KATHIE F. on

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TONI V. on

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kenneth B. on

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jamie J. on

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You ladies were awesome and so nice. I would recommend your store to all my friends and family. Thank you

Maud N. on

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Owner went significantly out of his way to pick up the trailer from another location and drive it to his store for us to pick up, which saved us at least an hour, maybe two, of driving, much appreciated.

SANDRA S. on

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Very good service and thank you

KRISTINE E. on

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Eric O. on

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Linda P. on

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Customer service was great. However, I think it sucks UHaul charges 30 cents more per mile when renting a truck on the weekend.

Mark C. on

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TOM M. on

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Check in is EXTREMELY SLOW AND COMPLICATED.

Hjortur S. on

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JANA B. on

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john I. on

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Usually I never have a problem. The last truck I used had noises in steering and a annoying dinging noise coming from I don't know where. I drove less than 100 miles and it cost me almost $50 in gas.I think that's a bit ridiculous. I rent uhauls often and it usually is 20-30 for gas.I think that truck needs retired or serviced

james E. on

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Eric H. on

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Walk in walk out no waiting and it was done GREAT JOB

Laurene P. on

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Great service in and out quickly

George S. on

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Just great.Staff very helpful.Not excited about having to take/send photo of license.

Eric H. on

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Great customer service and a wonderful crew.

janet I. on

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perhaps explain the lights and other operating system.

Tim C. on

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The staff at Don's Rental were fantastic. I needed to trailer an old pickup truck, and i had a hard time because the U-Haul website did not list my old truck. I had to make numerous phone calls to finally locate "Hitch Central" because they didn't call me back. Once i had the information, Don's Rental quickly and easily helped me get the trailer reserved. A BIG thank you to Don's Rental

Patrice S. on

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PAT W. on

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Excellent customer service!!!!!!!

vonna A. on

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Service was fast and friendly and they went over all the Do's and Dont's quite thoroughly. Great experience.

sharon S. on

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They need more workers as the line is always long.

Kelly F. on

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CHARLES J. on

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Timothy J. on

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Carolyn Y. on

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Nothing!

MIKE F. on

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I went 3.3 Miles. And the U-Haul agent carped about the truck 'being low on fuel' ... SERIOUSLY?! I sarcastically said, 'After ONLY 3.3 miles?' ... they let it go. You make money hand over fist with this business of yours and you're going to carp about 3.3 miles worth of gas?! Give your customers a break and let the small stuff go. The transaction will be quicker and your customers a little bit happier. 'COMMON SENSE' overrules the bean counters.

Deborah S. on

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Very nice and helpful staff. They made the experience very easy.

Cheryl H. on

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