Only when someone is there to pick up the truck
Jammie W
Customer Reviews for Douglasville Auto Body & Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
mobile check-in takes way too long
Jonathan CThe self-checkout on the weekends is a bit convoluted. I would have preferred a person to take the vehicle from me.
Joanne PVery friendly staff and helpful
Robert TDropped off after hours
Glinda LFix the online system so it doesn't take over an hour to return the vehicle. App did not work right at all. Very frustrating.
JAMES WMy furniture dolly rental wasn’t in the truck
Christopher DGreat service
CONNIE WFix the app
Doug Pvery helpful and even went above to help me.
Deborah LI had no issues with the location but the UHaul app kept crashing or wouldn't load. I had to do the return like 5 times and I was in a schedule so it was extremely frustrating. I hope that gets fixed
Taylor DGreat people
Lonnie S