Customer Reviews for Dunns Parry Sound Self Storage
(U-Haul Neighborhood Dealer)

908 reviews

15 William St   Parry Sound, ON P2A1V2

(705) 746-7052

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(705) 746-7052

15 William St
Parry Sound, ON P2A1V2

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

CHARLES C. 
Rating:
4.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

understanding and cooperative

Barry T. 
Rating:
5.0

Very friendly service

ROGER R. 
Rating:
5.0

N/A

Deborah G. 
Rating:
5.0

Customer did not leave a comment.

MARTA T. 
Rating:
5.0

Very pleasant and helpful Efficient and quick

DONALF C. 
Rating:
5.0

Very quick service. Excellent service.

Stewart J. 
Rating:
4.0

Your one way fees are exorbitant!!

Craig F. 
Rating:
5.0

Manager was great but had to try several times calling before I could speak with someone But overall it was great, much better than some other u haul locations

Richard B. 
Rating:
5.0

Customer did not leave a comment.

Ardy S. 
Rating:
5.0

Worked like a charm!

Gordon S. 
Rating:
5.0

Manager was a great help

CHRISTID C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES V. 
Rating:
5.0

Very friendly staff. Easy process!!

DARLENE G. 
Rating:
5.0

Customer did not leave a comment.

Nick M. 
Rating:
4.0

Customer did not leave a comment.

KIMBERLYANNE M. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

RANDY P. 
Rating:
3.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

KEN S. 
Rating:
5.0

Rebecca was great BUT there is a phone problem for some reason she can't answer it. I had to drive in to talk to her. This needs to be corrected. The truck ran great, thank you.

PHILIPC V. 
Rating:
5.0

I've been a u haul customer for 20 years. This Parry location is the best. The service was amazing and the woman who served me was cheerful and happy Speaks well of u-haul ...

THOMASA T. 
Rating:
5.0

Excellent location, perfect service!

Timothy B. 
Rating:
5.0

Rebecca was amazing

DAVIDH N. 
Rating:
4.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

This location is excellent.

DAVID C. 
Rating:
5.0

rented a car hauler that the brakes did not work almost had a collision I do realize you probably get alot of complaints where there is not an actual issue with trailer but I have been a licenced mechanic for 40 years & alot of expeirence trailering

FREDRICK M. 
Rating:
5.0

The young lady in Parry Sound was very polite and friendly

ELIZABETH B. 
Rating:
5.0

Customer did not leave a comment.

GARY M. 
Rating:
5.0

Customer did not leave a comment.

Scott C. 
Rating:
4.0

Floor of the van was dirty, shod have been cleaned. The change oil warning light was on.

COLINR J. 
Rating:
5.0

Customer did not leave a comment.

doris C. 
Rating:
5.0

The young lady was very friendly and gave me all the info I needed. The truck was a newer truck (15' van) very clean. 10/10 I would highly recommend this location.

BARRYPATRICK H. 
Rating:
5.0

Customer did not leave a comment.

LEV N. 
Rating:
5.0

Customer did not leave a comment.

Roderick H. 
Rating:
3.0

The rental truck was 1.5 hr away from my house. Was told until the night beforeI had to go here instead of one 15 min away due to a customer who didn't return it on time. They should have paid for my entire rental as a penalty for my major inconvenience.

Bradley V. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMNORMAN M. 
Rating:
5.0

Customer did not leave a comment.

Tom M. 
Rating:
5.0

Very helpful and knowledgeable staff! Good job Rebekah!

Gabor K. 
Rating:
4.0

The woman who works at this location (sorry, I forget her name) is awesome! Great customer service and very knowledgeable. Thanks

CECILIA N. 
Rating:
5.0

Customer did not leave a comment.

MICHEL R. 
Rating:
5.0

Dropped off truck when it was closed. But was easy to find and lots of places to park.

Mark M. 
Rating:
5.0

The clerk has always been very helpful and accomodating for all my rentals.

Peter K. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

vanessa W. 
Rating:
5.0

Customer did not leave a comment.

MARTYN G. 
Rating:
5.0

No improvement necessary. The lady was very pleasant to deal with and everything went smooth. Thanks again.

LUCASCHRISTOPHER D. 
Rating:
5.0

The person who helped me was very friendly. Drop off was quick and easy.

BRUCE M. 
Rating:
5.0

I rent from this location at least twice a year and the customer service is always impeccable. Excellent staff, friendly and helpful on moving day, the most stressful of days!

Matt P. 
Rating:
5.0

Customer did not leave a comment.

ABDULLAH H. 
Rating:
5.0

Rebecca as wonderful to deal with and incredibly efficient, and the van was everything I needed.

Joe D. 
Rating:
5.0

Great Service

Rod AND B. 
Rating:
5.0

Nothing at all! It was easy as I filled in a lot of stuff online before I got there. Was in and out within 5 minutes. Great location !

Elizabeth T. 
Rating:
5.0

great service. Unit was in excellent condition

WAYNES M. 
Rating:
3.0

Might be a good idea to let the renter know that the speedometer is in mph not kph!

Michael M. 
Rating:
5.0

I'm very impressed by this location!! I have always had top notch service and exceptional rentals. Thank you so much!!

LAURALEEV F. 
Rating:
5.0

Customer did not leave a comment.

NIALL B. 
Rating:
5.0

Rebecca was extremely helpful and made sure we ordered the best package to meet our needs. Thank you!

Jason H. 
Rating:
5.0

All good! Rebecca was excellent! First time using Uhaul! Extremely satisfied on pickup and return.

JORGE O. 
Rating:
5.0

Truck was clean and good condition.

Michael D. 
Rating:
4.0

Customer did not leave a comment.

bruce H. 
Rating:
5.0

Customer did not leave a comment.

MICHAELE E. 
Rating:
5.0

The truck was falling apart. Had the Ministry of Transportation Enforcement pulled it over, they would have removed the licence plates and had it towed to a garage.

JEREMYR M. 
Rating:
3.0

Equipment should be sterilized for germs and swept out each time. Staff need to ensure that pictures are taken for the uhaul so that the process can be completed as directed and customers don't have to be on hold for 30+ minutes. The phone number listed wasn't even the right one for 24/7 auto pickup. My reservation was automatically changed to 24/7 share when I asked for it to be in person and chose an appropriate time.

Theresa H. 
Rating:
5.0

The manager of the location is very professional and helpful.

KENNETH G. 
Rating:
5.0

The person at the service desk was very helpful and even help me hitch the trailer onto the truck

Peter K. 
Rating:
5.0

Nothing! The girl was so helpful! Great experience!

Michael T. 
Rating:
5.0

Rebekah was great and very helpful.

Jacob G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERWILLI W. 
Rating:
5.0

Customer did not leave a comment.

Allan M. 
Rating:
5.0

Friendly and helpful.

WENDYM B. 
Rating:
5.0

Customer did not leave a comment.

PETERG A. 
Rating:
3.0

The 2 dollys that were requested and I was charged for were not in the truck.

Viktoria H. 
Rating:
5.0

The staff is Excellent and very helpful!!! It's a good size and solid trailer as well. My only complaint is that there's no little wheel to move and lift/lower the trailer onto and off the hitch. I've got a bad back and injured lifting the trailer. Not sure why this fell size trailer doesn't have it?! Anyway, other than that super happy with location and staff.

Herbert L. 
Rating:
5.0

Customer did not leave a comment.

Jigarkumar P. 
Rating:
5.0

I enjoy the ability to use my cell phone to rent a U-Haul. I also am glad I purchased the extra services. They were a life saver

Sherry T. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

JOHNE A. 
Rating:
5.0

Customer did not leave a comment.

Beverly B. 
Rating:
4.0

Get more people like the girl you have working in parry sound

BEAUCAMERON J. 
Rating:
4.0

Customer did not leave a comment.

JAMESS P. 
Rating:
5.0

The rep even helped me load the trailer on my truck. Hitch

Peter K. 
Rating:
4.0

Everything went smoothly and quickly

KEVINDANIEL N. 
Rating:
3.0

DROPPED OFF UHAUL ONCE AGAIN ABOUT 6 INCHES OF SNOW AROUND ALL UHAULS . BACKED THE ONE I HAD INTO SPOT . THEN WENT Over and helped a young couple LIFT and hook a 6 x 12 approximately . SET TRAILER ON BALL EVEN THOUGH NOT FULLY DOWN JUST TO GET OUT OF SNOW . AFTER NUMEROUS TRIES ME LIFTING WITH SORE BODY FROM DAY BEFORE WHILE HE HAD TO PLAY AROUND WITH LATCH . ONCE AGAIN NO JACK STAND .BAD EXPERIENCE BUT DID A GOOD DEED HELPING ANOTHER CLIENT . TOTALLY UPSET

DAVIDN H. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHERW B. 
Rating:
4.0

Customer did not leave a comment.

DESMONDN M. 
Rating:
3.0

Customer did not leave a comment.

TRACEY D. 
Rating:
5.0

Customer did not leave a comment.

Doug V. 
Rating:
5.0

Customer did not leave a comment.

JOHNADRIAN J. 
Rating:
4.0

Customer did not leave a comment.

Thomas P. 
Rating:
5.0

Customer did not leave a comment.

THOMASWJ M. 
Rating:
5.0

Customer did not leave a comment.

JIM M. 
Rating:
4.0

Customer did not leave a comment.

Danielle H. 
Rating:
5.0

Customer did not leave a comment.

RONALD W. 
Rating:
3.0

Employee at drop-off just seemed disinterested and told be to just leave trailer in parking lot. Not a bad experience, but not particularly good either

David Z. 
Rating:
5.0

Customer did not leave a comment.

Brad C. 
Rating:
5.0

Rebecca at the Parry Sound location is super nice.

TIIU A. 
Rating:
5.0

Nothing much - I dropped the truck / trailer off on a Sunday morning, and there was no staff present - not surprising. Only thing I can say is the parking lot where I dropped off the truck was large, clear of any obstacles, it was no problem to find an easy parking spot.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

David M. 
No reviews have been submitted for this location.

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