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Chelsey M.
Customer Reviews for Dynamic Training Centre
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Superb service...I really APPRICIATE YOUR SERVICE.
Mohammad A.It will be helpful to have a smart phone for the return process when you return your vehicle after business hours.
Bo H.The online / mobile stuff is terrible and doesn't forewarn users of requirements. Just stick to the human doing the job.
Alex D.Top knotch
Rick W.Everything was great! We loved meeting the puppy too.
Casey B.only thing i found was when i received the U-Haul was inside the box was still dirty and not cleaned out and then when i cleaned it i had to clean my little dirt plus other people before me
Robert S.Very poor service.
Ali A.Arrived and waited 15 minutes till attendant waited on me. Was told I had to travel to another u-haul location to pick up moving blankets I had ordered. Truck was filthy, old and noisy. Attendant screwed up my drop off location, screwed up the insurance which I declined but he put it on my bill anyway, plus charged me $25.00 to show me how to load my vehicle onto the auto hauler. I had to exchange the truck due to it's size, and was advised to clean the back of the truck out...please note I had not even been in the back of the truck. I started to drive the new truck and got 10 minutes down the road and Check Engine light came on. Drove back to dealer, he said it's okay, just drive it like that. I exchanged that truck for truck #3 . I would never recommend him to anyone I know. He could learn something from the people in New Bern.
Neil S.The other location should take example of this location for the equipment and the staff and the hours
JeanPatrick L.The Process was cumbersome and I spent one hour on site trying to get the keys !!!
Folusho I.Staff was very friendly and helpful
Nathan W.Excellent staff, Excellent vehicle, Excellent Experience!
randy L.We weren't happy about our Bill overall.... U-Haul didn't take the insurance coverage off after we got to our destination...we had to use the truck as storage we were way over charged... we're Feeling Robed by U-Haul
RONALD J T.It was a great experience, flexible and quick!
Katherine M.The vehicle was clean. If stalled 8 times on me firing my trip, 4 of which on the highway. Not a well maintained engine
Luke E.Best U haul location around, great availability and friendly, helpful staff.
Warren B.Excellent service. The customer in front of me was a dick to staff who didn't deserve it. He handeled it well
Chris M.The requested equipment was NOT available and as a result I will need to make a second trip to complete the move. Had the equipment been available, this would not have occured.
Vincent S.Didn't get the truck I was supposed to get which I reserved through the website
Abdullah K.The truck I was given had a gas leak. I am still trying to clean it up as I now have gas on both my old driveway and my newly paved driveway. Not too happy about that.
Brent Wayne S.Prompt and friendly service.
Norm C.Pat Corkum is a great guy! Amazing customer service. He took awesome care of us.
Amber B.We picked up the trailer and drove to where we needed to go. On the way I had to go to the washroom and I noticed the lights were not working. When I returned the trailer, I told him the lights were not working and he said they were.. he said I must have jackknifed it and pulled out the wires. I said I only drove straight and had no need to back up. He said well it looks like you don't know how to backup like most people and that I must have pulled the wires out. I finally said I didn't but that whatever happened I was sorry. I do not appreciate being told I am a liar. He was extremely rude.
Sandy F.I got a $5 charge for cleaning and I brought the trailer back as clean as it was picked up.
Joseph M.Everything was ready at time as booked, Sebastián went above and beyond the call of duty to help me out with the truck ðŸ‘ðŸ‘at the Dooley
Maher A.Everything went smoothly was very happy
Brian B.Very professional and efficient service.
Mike D.Excellent customer service!
Reid E.It would be nice to pick up a vehicle that wasn't covered in dust (interior), had a clean windshield and didn't have a warning light saying “ change engine oil soon†on as you begin an 8 and a half hour journey. Overall, the message sent to me the customer was…we don't care. Not a good impression to project. It wouldn't have taken someone very long to wipe off the dash and squeegee the windshield. Simple stuff really.
Terry S.I love the greeting I got from the friendly dog.
Robert W.The drop off location was extremely dirty. The clerk did not have time to process our paperwork...it arrived a couple days later via email.
Lenard K.Drop off location was extremely dirty. Staff did not have time to process paperwork in the moment.
Linda K.Every time I need a trailer I call the same Fredericton location as the staff are awesome and trailers always available!
CHRISTOPHER M.Pat was amazing to deal with. He answered any questions or concerns regarding the rental of the pickup truck. He made himself available after hours. 5 start customer service at this location. Upon arrival rental was ready to go and drop off was even easier at his location. Highly recommend this location for anyone requiring use of a Uhaul vehicle.
Rhonda H.The truck was very ruff and uncomfortable to drive and really straining on the Back, I would have hated to have to have used this truck on any longer of a drive than what I had, also I was told that the Km, I was going were all covered under my rental and this was NOT the Case as when I returned the truck I was charged $75.00 more for EXTRA Km, so am Very Disappointed in being charged more when I was told it was ALL included by were I was moving to and then returning the truck back to were I rented it.
Mary Genevieve H.Excellent service!
Roger F.Vehicle was not available at time promised Previous client did not bring back when promised and I was not notified screwed up my plan for the day and no other local u hauls had units either. Should I still have had to pay full price? I did not ask about about price when I rented or returned. I imagine the guy that was late paid for another day and I paid so you got 3 days rental and unit out for 2 days you win and I am inconvenienced !
Blaine I.Excellent customer service!
Reid E.I picked a location because it was close to my home and got there in time to pick the truck up. I wasted about an hour only to be told to go to another location to pick up a truck. Funny enough after all the hustle and bustle you guys over charged me on my 💳. Y'all ain't ready for me yet. 🤬🤬🤬
Albert A.Little to add. Tx.
Bob M.Simple and easy - Awesome!
lilianne L.