When I returned the Uhaul the lady at the desk went out to check the truck. Charged me $13.00 for gas charge. It was exactly where it was when I picked it up. She did not care and was rude and walked away from me. She said she was going to charge me $5.00 to sweep it our. there was nothing inside the box that needed to be swept. Oh I have rented the same unit just before this for a few days later. Obviously I cancelled that because of her poor attitude and the fact that she knew I caught her ripping me off but at the end of the day she also knew she had me. Poor excuse for a representative for your business but I'm sure you don't care either way about a customer like me. I will not rent from that establishment again and will be contacting the local Better Business Bureau to lodge a complaint!
Brent T.
Dynamic Training Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericton, NB E3C2G4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very unorganized, man at the counter was very confused. Rates were not accurate and overall not a good experience.
Sheila V.Si l'employé regardait le numéro d'équipement il verrait que ce n'est pas le même camion que sur le contrat et communiquerait avec le bureau du camion sortant ????????
Raymond P.Nothing, keep up the great customer service.
roger D.10/10
kathy B.