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Vladimir Yevsyukov
Customer Reviews for El Michoacano
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A friendly small family owned business, the owners made sure we were good to go. The main business is a Hispanic market, we picked up a few snacks for the move. We couldn't be happier with the help - Thank you!
Joseph ForanI was very impressed with how easy the process was at this location, very professional and knowledgeable. Thank you!!
Ryan McClainLuiz been very kind
oybek nazarovHe was kind and responsible. He checked everything before and after renting car
Taeheon LeeGreat service and friendly service. Would definitely use again.
Michael SchlebenCustomer service was great! Will come again.
Eya McdonaldThe rental vehicle I needed was readily available. Process to rent vehicle was quick.
STEPHEN HOWELLGood company
oluwatoyin peterOutstanding customer service. Very kind and helpful.
michael jWonderful, friendly people in a great location.
Erin McCannGood location, right off the highway, easy to use and gas station next door. Enrty and exit parking had plenty of room, key pickup and dropoff was simple and well thought out. Would absolutely use again
Stephen BurkettEquipment and staff were perfect. Little wait time.
Jonathan SinclairThe owner made the process friendly and easy
Stephen WilliamsReceived vehicle with a low tire and half tank of gas.
angie wallsGreat job all around! Everyone involved was friendly and very helpful!
Jim DeJoyThe cashier was very friendly, but I had to wait a couple hours for the truck to be returned. He made up for it by being generous with the return time. The driver’s side tire was low, so I had to put air in it. The truck”s transmission was messed up. The engine would race often, causing more gas to be burned.
Stuart Raynersame as the pickup place only even easer,
Jon Osmanthe sales people were very nice and easy to deal with . also a good experience when i rent from them
James ConleyStore Mgr walked me through every step of the truck rental. Very smooth transaction. Thank you for your assistance
joh webberMy only complaint is that the van I rented smelled very strongly of cigarette smoke. This is not a reflection of the pick up location at all, but the smell was difficult to deal with.
Christopher HueningThank you!
Barry SchwartzThis is the third time I have rented a UHaul pickup truck from here. The experience has been quick and easy each time. The staff is friendly and the trucks are brand new and in great condition.
Amanda TiemeierThere was no mention of $1/ mile that cost me $200 instead of $29.99 plus tax. What a con job. I don’t know where it was written online. If it was it was hidden in small print.
Kathy DuveliusVery excellent service. Thank you. No complaints!
Amy RechtinVery friendly guy very good service
doston bolikulovEverything was well done accept that I was charged for gas when I filled up the van right before it was returned.
Jack RisherReally nice people picking it up and dropping it off!
Pam MobleyI reserved a 9' cargo van online for $19.95 per day. NO WHERE was the description that i would be charged mileage fees. Not on the order confirmation, not verbally upon pickup, and not on the receipt information. I was charged $.79 per mile on top of my rental rate of $19.95. Total charge was $72.88 but it's not about the money, but about the deceptive practice. Be clear to your customers on all applicable charges. I will NEVER use UHAUL again and will shop for other options.
Keith KurzLoudspeaker
welly mauricioClean , efficient and easy
Matt ShulerWas charged a higher amount than what I had agreed to on my online reservation
NICHOLAS PARRISHVery friendly and very easy!!
Traci SzazGreat service, great van
Kevin PearceEverything was great.
Andrew MerchinskyDidn’t have to furniture blankets. Other then that good experience
Brandon JonesWhen I picked up the trailer, I did not notice that one of tires was blown out. I started driving home and I noticed that the tire was bulging and flapping out. I parked in front of my house and called uHaul roadside assistance. I feel very lucky that I saw this issue because although the tire wasn't flat, it was missing about half of the tread and was bare all the way to the tube and it was highly likely this could have caused an accident if I had driven this trailer with this tire onto the interstate. uHaul Roadside assistance came about 45 minutes after my phone call and replaced the tire. My son and I lost about 3 hours of my day due to this issue. uHaul told me to contact the store owner for a refund. The store owner did not issue me a refund and told me to call uHaul for the refund. It was only $29 for the rental, but uHaul had told me I would at a minimum get a refund.
Michelle BolinEverything was great with this rental!
Patrick KeyserConvenient location but photos that were presented to approve were old and outdated. (Wear and tear on truck was not reflected in photos I was asked to approve) Manager gave me the it’s fine line but I was nervous I was going to get charged for someone else’s issues. I was not charged but did not leave w confidence
Julia CookeWheel alignment is not proper
Vinod Kumar GuptaAll went perfectly. Timely, new truck, clean, easy pick up and drop off.
Jennifer ApanitesOutstanding customer service. Impressive.
ROGER MACEAccurate info when renting equipment like mileage, and condition of equipment when receiving it! It said that the mileage was at 901 but it was actually at 910.. just a minor discrepancy that’s all other than that it was clean and the equipment functionality was great.. I’m going to be going back to that place again soon
NIKKO SMITHIt was strange that it was part of a latino supermarket, but once you find it, everyone is very helpful and friendly!
Dan BoehGreat Experience - very friendly, helpful, clean vehicle and easy transaction! Would recommend!
Gregory OttGreat customer service. Check-in was quick with help of online check in. Vehicle was very clean, operated well. Will rent from this location again in the future.
Steven McClintockThe price advertised on the vehicles are very misleading. Advertised price of $19.99 per day…. 2 days and only 31 miles the actual price was over $90…. Very misleading
todd alan vander ham