Moving Truck Rental in Cincinnati, OH at El Michoacano
(U-Haul Neighborhood Dealer)

58 reviews

8727 Fields Ertel Rd   Cincinnati, OH 45249

(513) 906-6702

Location Hours

  • Mon-Sat: 10 am - 9 pm
  • Sun: 10 am - 7 pm

Services at this Location:

Contact Us

(513) 906-6702

8727 Fields Ertel Rd
Cincinnati, OH 45249

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 9 pm
  • Sun: 10 am - 7 pm
  • 24 hour customer return
  • habla español
Truck Rentals

One-Way and In-Town Local Rentals in Cincinnati, OH 45249

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

58 reviews

Let us know what you think.
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Write a review
Rating:
5.0

None

ANH TU T. 
Rating:
3.0

Employees at location great. But your system was down and I had to loose many hours while we had help waiting on the truck. I called 1800 number waited over 30 min on line and very rude man finally got me authorization for me pick up my truck . I ordered a week prior. Terrible experience with uhaul!!!

Adonis V. 
Rating:
5.0

Truck was very clean ready to go. The place is right off the highway so pickup/dropoff was super easy. Only part of the process that was a pain was Uhaul's driver license verification which is terribly made.

PATRICK L. 
Rating:
3.0

this would be the first time that never received any money back from my return and i was disappointed from the retailer saying i used mileage that i knew for sure i didn't use

SHARON L. 
Rating:
5.0

Proprietor was very helpful and professional

PHILIP C. 
Rating:
2.0

I had filled fuel just befor given over all miles used was 12 miles filled in 2 gallon fuel in the truck again a 2 gallon charge was put up by this location it's a fraud at this location. There was cigarettes packet inside the truck when I came in and back side was also dirty

Tarun P. 
Rating:
5.0

Good experience

CHETHAN S. 
Rating:
5.0

Wonderful!

Kim T. 
Rating:
5.0

Everyone was very nice - thanks so much!

BERTRAM M. 
Rating:
5.0

Have pre requirements clear and concise so the customer knows what to expect when picking up the vehicle. Thankfully the staff was extremely friendly and was able to clearly explain all the steps needed for approval.

oscar W. 
Rating:
5.0

Customer service at this location was excellent. I'm trying to figure out why I had a charge for gas on my final receipt. I put gas back in before I returned it.

Heather S. 
Rating:
5.0

Friendly service. Everything went like clockwork. Love the store to boot.

JUDITH C. 
Rating:
1.0

Requested a box truck. Was told wouldn't be able to get at the last minute. Had to take a cargo van due to time constraints. Have now been billed three times on my credit card and had to make two trips because the reservation I mad couldn't be guaranteed. This caused me to pay more in milage. Now I am worried about my information being compromised! I haul wasn't even aware U had been charged two extra times!!!! I have a complaint in but now over my limited credit line and dealing with my credit card company too! This was a terrible experience!

Jayne V. 
Rating:
5.0

The man at the desk was helpful and efficient. That's good because the phone check in was from hell. I was caught in some endless loop but he cut through it in a minute and I was on my way.

JAMES M. 
Rating:
3.0

They changed me 15$ more without explaining for why!!?

abdulrahman A. 
Rating:
5.0

The location was fantastic. The vehicle was clean, new, and ready to go. I will definitely be using this location for any rental needs that I have.

MARK R. 
Rating:
5.0

Very friendly customer service and knowledgeable about entire transaction!

KIMBERLY J. 
Rating:
5.0

Very easy and enjoyable experience. Will use this dealer again when the need arises.

Daniel H. 
Rating:
5.0

Van was ready and very clean with a full tank of gas. Mobile app worked well.

Jill S. 
Rating:
3.0

I would recommend with reservations. It is a small venue with a couple vans on site. My rental went fine, though, I was unable to complete the 24/7 pick up and drop off on my phone. I pre-registered, downloaded my license, and payment info. I arrived early so that may have affected the “virtual” transaction. I had to go into the store to complete the pick up. There were empty water bottles behind back seat. In the end though, van was there, on time, and no hiccups. Low tire pressure warning on when I picked up and remained on throughout rental.

Ken F. 
Rating:
5.0

I never got any advice about filling the gas tank again once I returned the vehicle and you charged me a $30 fee for refill it.

jorge juan A. 
Rating:
3.0

Truck was not clean and the fuel tank was not full. The low tire pressure indicator was lit the entire time using the truck. Was told not necessary to fill tank and when I got the bill, was charged for gas used and a $30 charge for filling the tank. Would not go back to this location.

Steve W. 
Rating:
3.0

I didnt receive the cloth blankets for moving. I didn't ask for them and forgot about them until I was at the location. Some verification or action by site would have been nice.

Spyder S. 
Rating:
2.0

Attendant was incapable of assisting

Manuel B. 
Rating:
1.0

The truck I booked was not available at the location, I called UHaul and changed my reservation to a cargo van that they had available. The people at the store front did not know how to process the reservation and provide me with the keys. They were calling someone else over Video call and the person had to guide them to process the reservation. The process took more than 45 mins and was very exhausting. All this while the least they could do was to be polite while we waited patiently but they were incredibly rude and asked me to cancel my reservation instead of helping me with the van I booked.

Vinay Kalyan P. 
No reviews have been submitted for this location.

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